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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,879 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,879 reviews

July 15, 2026

Franco was very professional and pleasant. We spent the entire day there and he constantly updated us on our vehicles progress. More

by eghubbard56
Recommend Dealer
Yes
Employees Worked With
Franco
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Jul 15, 2026 -

City KIA of Greater Orlando responded

We’re delighted you felt kept in the loop during your Kia Sportage service. Thank you for the five-star rating. We look forward to assisting you again.

July 15, 2026

He was good He explained everything for me from beginning to start and make sure I got a loaner. More

by kishawnee
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jul 16, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Daniel and truly appreciate your feedback.

July 15, 2026

Great job, easy to work with. Good communications and very friendly. I appreciate all the help. More

by Bvail01
Recommend Dealer
Yes
Employees Worked With
William I think
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Jul 15, 2026 -

City KIA of Greater Orlando responded

It’s wonderful our team could provide clear communication and a friendly experience while servicing your Kia. We appreciate you sharing your positive feedback.

July 15, 2026

Good Good service, but I had to wait a long time They gave me good guidance More

by Maribelgonsa2023
Recommend Dealer
Yes
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Jul 16, 2026 -

City KIA of Greater Orlando responded

Thank you, Maribel! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing City KIA of Greater Orlando.

July 15, 2026

Got my free oil change and was told my car had a recalled battery harness and was given a courtesy vehicle was told I had to pay for the gas and the tolls for the vehicle even though it’s Kia’s incompetence More

by justinen3201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Andral
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Jul 17, 2026 -

City KIA of Greater Orlando responded

We're sorry to hear about the frustration with our services. This isn't the experience we want for our customers. Please don't hesitate to contact our dealership so we can look into this further and rectify this situation.

July 15, 2026

Quick and immediately noticed issue and offered solutions to solve it, while advising future to keep an eye on More

by josh9levy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
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Jul 15, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our team spotted the issue in your Kia so quickly and offered clear solutions. Guiding you on what to watch for should help keep your vehicle in top shape. Thank you for choosing us and we look forward to assisting you again.

July 15, 2026

Although it's always busy , the workers do their best with providing great service to customers. More

by MISSJACKSON1988
Recommend Dealer
Yes
Employees Worked With
Jesenia Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2026 -

City KIA of Greater Orlando responded

Thank you for your five-star review. We’re happy Jesenia and our team could deliver exceptional service for your Kia Telluride despite our busy schedule. We appreciate you choosing us and look forward to your next visit.

July 13, 2026

Excellent Customer service great for me is best Customer service what I got in car More

by milasil1660
Workmanship
Recommend Dealer
Yes
Employees Worked With
German lopez
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Jul 13, 2026 -

milasil1660 responded

The best dealer and the best customer service

Jul 13, 2026 -

milasil1660 responded

The best dealer the best customer service

Jul 15, 2026 -

City KIA of Greater Orlando responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 13, 2026

They did good work and kept us informed very pleased with the service Thank you and keep up the good work. More

by Alan35757
Recommend Dealer
Yes
Employees Worked With
Juan
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Jul 13, 2026 -

City KIA of Greater Orlando responded

We appreciate your feedback and are thrilled you’re pleased with the work on your Kia Optima. Our team takes pride in keeping customers informed, and your kind words motivate us to maintain that level of service.

July 13, 2026

Had a great experience I was well informed gave me updates as needed, and I left satisfied More

by theagostos2018
Recommend Dealer
Yes
Employees Worked With
Jay
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Jul 13, 2026 -

City KIA of Greater Orlando responded

We’re happy to hear your Kia Seltos service was seamless and that you received timely updates. Knowing you left feeling satisfied makes our day. We look forward to helping you with any future needs.

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