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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,689 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,689 reviews

June 14, 2026

Increíble servicio desde que me recibieron el vehículo hasta la entrega de mi carro gracias More

by Anais7896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel y el Sr manuel
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Jun 14, 2026 -

City KIA of Greater Orlando responded

Thank you for recognizing the attentive service our team delivered from the moment you dropped off your Kia Carnival until it was returned. It’s rewarding to know the process felt seamless for you. We appreciate you taking the time to share your experience.

June 14, 2026

The dealership did what the dealership is supposed to do I was satisfied with the dealership and service department. What I don't appreciate is the constant,annoying barrage of texts, emails and calls wonde More

by Hiattrussell5
Recommend Dealer
Yes
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Jun 15, 2026 -

City KIA of Greater Orlando responded

We are grateful you took the time to share your thoughts, and we are pleased to hear the visit and service department met your expectations. Your feedback regarding follow up communication is noted and appreciated.

June 14, 2026

This is the 2nd vehicle I've purchased with Manuel and I'm more pleased than the 1st time! He listened to the upgrades I wanted and found my perfect vehicle. More

by ANJ.LANCE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Nunoz
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Jun 14, 2026 -

City KIA of Greater Orlando responded

It’s great to welcome you back for your second Kia Sorento. We’re happy our team listened to your upgrade goals and delivered the perfect match. Gabriel will be delighted to hear how pleased you are with this purchase.

June 14, 2026

My experience with the dealership was very good. Tony was professional, helpful, and made the whole process smooth and easy. I’m very satisfied with the service. More

by eduardocabrallima
Recommend Dealer
Yes
Employees Worked With
Tony
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Jun 14, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to know your Kia Carnival received smooth, professional service. We’re pleased our team made the process easy and helpful. Thank you for sharing your satisfaction with our service.

June 14, 2026

Good Puntuales, amigables, claros y precisos al explicar lo realizado al vehículo. Buena y concreta comunicación More

by FABIGU17
Recommend Dealer
Yes
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Jun 15, 2026 -

City KIA of Greater Orlando responded

Nos alegra mucho recibir su reseña. Es gratificante saber que el equipo pudo brindarle una atención puntual, amigable y con una comunicación clara sobre el trabajo realizado en su vehículo. Nuestro equipo espera con gusto ser su destino de confianza para el cuidado de su automóvil.

June 13, 2026

Bryan was very attentive and thorough. He set up a Lyft for us to take us to the mall. Great service! More

by GMB
Recommend Dealer
Yes
Employees Worked With
Bryan Cain
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Jun 14, 2026 -

City KIA of Greater Orlando responded

We’re pleased to hear our attentive approach during your Kia service and the Lyft arrangement made your day easier. Thank you for the five-star rating. We look forward to assisting you again.

June 13, 2026

Smooth process, was able to diagnose and fix the issue I was having with my vehicle. German was clear with what was going on and helpful. More

by Alex Ortega
Recommend Dealer
Yes
Employees Worked With
German
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Jun 14, 2026 -

City KIA of Greater Orlando responded

We’re happy to hear the service process went smoothly and our advisor provided clear, helpful information. It’s great your Kia Sorento issue was diagnosed and resolved efficiently. Thank you for sharing your experience.

June 13, 2026

Friendly, plenty of staff, I shared I wanted to be out before 11:00 am and I was More

by isabellajohnston1008
Recommend Dealer
Yes
Employees Worked With
Juan
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Jun 13, 2026 -

City KIA of Greater Orlando responded

Thank you for letting us service your Kia Sportage. We’re happy our friendly team and ample staffing had you on your way by 11:00 am. We appreciate your trust in us and look forward to serving you again.

June 13, 2026

Satisfecho con la atencion de Juan, pero un poco disatisfecho por algunas cosas que encontre en mi vehiculo More

by NORBERTO.SARRIERA16
Recommend Dealer
Yes
Employees Worked With
Juan castillo
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Jun 15, 2026 -

City KIA of Greater Orlando responded

We are very happy to har that Juan provided you with such a positive experience. Please don't hesitate to reach out to us directly if you need any further assistance. We sincerely value your business and look forward to your next visit.

Jun 15, 2026 -

City KIA of Greater Orlando responded

Agradecemos que se haya tomado el momento de compartir su experiencia. Nos alegra saber que Juan pudo brindarle una atención que fue de su agrado. Sin embargo, lamentamos que algunos detalles del vehículo no hayan cumplido con sus expectativas. Si gusta contactarnos, buscaremos la manera de hacer las cosas bien.

June 13, 2026

Customer Service was great they were very attentive and kind willing to help in all aspects More

by paparazzieguy
Recommend Dealer
Yes
Employees Worked With
Don't remember sorry but he was awesome ??
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Jun 13, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to know your Kia Sorento service visit was handled with such attentiveness and kindness. Our team was happy to assist you in every aspect. We look forward to helping you again soon.

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