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City KIA of Greater Orlando
Orlando, FL
1,340 Reviews
City Kia Of Greater Orlando
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details.
At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,340 reviews
April 25, 2024
Worst dealership ever! starting with the advisors and following with the service managers Frank and O Platt! DO NOT BUY KIA warranty and service are the worst.. they refuse starting with the advisors and following with the service managers Frank and O Platt! DO NOT BUY KIA warranty and service are the worst.. they refused to cover safety issues in your vehicle plus the customer service skills are 0 my airbag cracked one side of my dashboard they don't want to do anything about it. More
by charlene castro
Employees Worked With
Garcia, Platt
April 09, 2024
It was my first time at a dealership. I had no idea what I was doing thankfully, I was paired up with Marilyn Santos she answered all my questions and helped me tremendously. I am gratef I had no idea what I was doing thankfully, I was paired up with Marilyn Santos she answered all my questions and helped me tremendously. I am grateful to have been paired with someone with so much knowledge. I am so happy with my vehicle and the great communication that she maintains with me. More
by Samantha.arce1
Employees Worked With
Marilyn Santos
March 22, 2024
No lo recomiendo, compré un Kia Forte LXS 2021 nuevo y el servicio es terrible, nunca volví, cancelé las garantías extendidas y tardaron 6 meses para decirme finalmente que solo descontaban unas cuotas (cobr servicio es terrible, nunca volví, cancelé las garantías extendidas y tardaron 6 meses para decirme finalmente que solo descontaban unas cuotas (cobrándome los intereses), tienen terribles prácticas como asignarte citas de servicio técnico cuando tú no las necesitas, no tienen servicio al cliente, traté de que me resolvieran un par de inquietudes dos días después de la compra y nadie sabía. Además de que para que me aseguraran el carro en Geico tuve que enviar fotos de barra antirrobo por los problemas que tienen de que son los carros más fáciles de robar. More
by opineros
Employees Worked With
Terrible servicio
March 16, 2024
The process from start to finish super easy! the staff was every nice and knowledgeable. the staff was every nice and knowledgeable. More
by justin.stillson
February 15, 2024
By far the worst car buying experience my wife and I have ever had. Short and sweet they owe us $648.01 and if you buy a car from them make sure everything is done before you walk out the door cause they won ever had. Short and sweet they owe us $648.01 and if you buy a car from them make sure everything is done before you walk out the door cause they won’t pick up your call or return any calls you make to them. More
by sideyourhome
Employees Worked With
Joe
February 08, 2024
Friendly and helpful throughout the car buying process. I will definitely buy my next car from there as well I will definitely buy my next car from there as well More
by davidcarnley39
Employees Worked With
Other Employees :
Gabriel Polanco, John Murphy, Nick Camacho
January 31, 2024
Process was seamless. Courteous, professional, speedy. Everything went very smooth. Alex my sales rep and Aisha Anjudar were very helpful. Courteous, professional, speedy. Everything went very smooth. Alex my sales rep and Aisha Anjudar were very helpful. More
by kzanfei
January 30, 2024
Amazing experience! went in, got out in 2 hours flat. Vanessa helped me figured out the numbers over the phone so when I came in, the process was a breeze! Thank you to went in, got out in 2 hours flat. Vanessa helped me figured out the numbers over the phone so when I came in, the process was a breeze! Thank you to everyone who helped make this process so streamline. Go show them some love! City Kia is the place for your new Kia. 😊 More
by JJ Camacho
January 22, 2024
The dealership was great and the experience was satisfying. The wait was good and the people to satisfying. The wait was good and the people to More
by Jetzira
January 21, 2024
Sebastian was great from beginning to end i very much appreciate his service. Will definitely recommend him to anyone overall their team was great. appreciate his service. Will definitely recommend him to anyone overall their team was great. More
by Peterock0873
Employees Worked With
(Salesdept)Sebastian, Gabriel Polanco
