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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,979 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,979 reviews

April 25, 2025

Excelente servicio gracias por su grandioso trabajo buena atención están pendiente de nosotros me encanto hacen un buen trabajo More

by inestgb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

City KIA of Greater Orlando responded

¡Agradecemos su maravillosa reseña! Nos complace saber que nuestro equipo estuvo atento, hizo un buen trabajo y le brindó una excelente atención. Esperamos poder servirle nuevamente en el futuro.

April 24, 2025

In some way you offer good service. In my case my car records are incorrect. More

by MARIALSTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
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April 24, 2025

Daniel took care of me professionally and deli gently Explained everything to me about what the process would be More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel service center
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Apr 25, 2025 -

City KIA of Greater Orlando responded

Thank you for sharing your positive review, Carlos! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 24, 2025

The service was very good. The service advisor Frank did a very nice and professional job More

by victorrojas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Apr 25, 2025 -

City KIA of Greater Orlando responded

Thank you for your positive review! Providing topnotch service is so important to us, and we are glad that Frank's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 24, 2025

Jay Torres es el l mejor de los mejores! !!! Pregunta por él cuando necesita buen servicio More

by duranblanca9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torres
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Apr 25, 2025 -

City KIA of Greater Orlando responded

Gracias por tomarse el tiempo para dejarle a Jay esta evaluacion positiva! Nos complace saber que el le haya brindado un servicio de 5-estrellas. Por fabor no dude en decirnos si hay algo mas en lo que le podemos ayudar.

April 24, 2025

It was terrible nothing got fixed and was done and you didn't loan me a vehicle but had my car for more than two days More

by Koepke021
Recommend Dealer
No
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Apr 30, 2025 -

City KIA of Greater Orlando responded

Koepke, We want to extend our sincerest apologizes for your experience that you had here at- City KIA of Greater Orlando. We want to fix things please contact us here at the dealership and ask for the Service Manager. We would be happy to help you.

April 24, 2025

Josh made sure everything went smoothly from time of drop off to pick up. I am VERY impressed with his customer service. More

by Wesleycompanion
Recommend Dealer
Yes
Employees Worked With
Josh
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Apr 25, 2025 -

City KIA of Greater Orlando responded

Thank you for your wonderful review! we are glad that Josh took great care of you and ensured your experience with us was as smooth as possible. Your satisfaction means so much to us. We hope to see you again when the time comes for your vehicle's next service.

April 24, 2025

Amazing how fast was, Jay always in communication calling me and made me feel important More

by elhierro99
Recommend Dealer
Yes
Employees Worked With
Jay
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Apr 25, 2025 -

City KIA of Greater Orlando responded

We appreciate you leaving Jay this positive review and we are pleased that he provided you with quality and efficient service. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 24, 2025

Excelente servicio y personal especializado Abel me atendió como todo un profesional. Sumamente amable, servicial y muy consciente. More

by GUSTAVO_FUENMAYOR8
Recommend Dealer
Yes
Employees Worked With
ABEL. Excelente Advisor.
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Apr 25, 2025 -

City KIA of Greater Orlando responded

Gustavo, Gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes y nos complace saber que Abel le haya brindado un servicio de primer nivel.

April 24, 2025

Awesome as always This was my fifth car I have bought from kia I wouldn't go anywhere else More

by mrizor
Recommend Dealer
Yes
Employees Worked With
Aaron he was awesome
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Apr 25, 2025 -

City KIA of Greater Orlando responded

Thank you for your amazing review! It is an honor to have your confidence and loyalty, and we are thrilled that our team provided you with 5-star service. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

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