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City KIA of Greater Orlando

Orlando, FL

4.4
1,405 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,406 reviews

May 03, 2025

Great service The dealer gives you the flexibility to bring in your car with short notice providing a good service and on a timely manner More

by DARITA79
Recommend Dealer
Yes
Employees Worked With
Johnathan
May 05, 2025 -

City KIA of Greater Orlando responded

DARITA, We appreciate you for leaving us this stellar review! We are delighted to know that that our team provided you with good service/on a timely manner and was flexible to bring your car in on short notice. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 03, 2025

It is good. Thank you.helpful. great service. Hope you have a great day.smile. More

by RBRANSTETTER03
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nathan
May 05, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were helpful and made your experience good.

May 03, 2025

This dealership has always been of the utmost professional business. Everyone that I have been introduced has been courteous and patient. I highly recommend City Kia. More

by Koi3912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank P. who has been my service supervisor is an absolute gentleman. He explains things, gives honest answers and is an absolute asset to City Kia.
May 05, 2025 -

City KIA of Greater Orlando responded

Koi, We are grateful for you leaving us this extraordinary review and recommendation! We are pleased to know that Franco was courteous and patient. We hope to continue serving you in the future.

May 02, 2025

Professional, knowledgeable, friendly Let's just say. ...If I decided to trade in my vehicle. This is where I would like to trade my vehicle ???????? More

by tamalaredding
Recommend Dealer
Yes
Employees Worked With
Zack
May 02, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this amazing review! We are happy to know that our team was professional, knowledgeable and friendly. Please do not hesitate to let us know how we may be of further service to you.

May 02, 2025

Easy to make an appointment, and easy check-in when I arrived. Took a little longer than expected overall More

by Rwdrive
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
May 02, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that it was easy to make an appointment and that our team made the check in process easy. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 02, 2025

I was hesitant to bring my car back here after the last few times I’ve had terrible experiences with the service department especially Jay but Devon was fantastic. She made the whole experience less stress More

by ZOIE.TILLER
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Devon
May 02, 2025 -

City KIA of Greater Orlando responded

Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that Devon's efforts met your satisfaction! We are thrilled to know that she was fantastic, very personable and kept you updated on your vehicle. We wish you safe travels until we meet again!

May 02, 2025

Anthony Always takes care of me i won't see anyone but him, Always pleasant I pretty much said it More

by cinsh4
Recommend Dealer
Yes
Employees Worked With
Anthony George
May 02, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Anthony's efforts met your satisfaction! We are thrilled to know that he is always pleasant. We wish you safe travels until we meet again!

May 02, 2025

Very satisfied everything went smoothly and I appreciate the ride back to my house my wife had other things to do and could not go with me to drop off the vehicle. More

by LCARRIER44
Recommend Dealer
Yes
Employees Worked With
Very good
May 02, 2025 -

LCARRIER44 responded

Thank you

May 02, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this extraordinary review! We are pleased to know that our team made you very satisfied by making everything go smoothly. We hope to serve you again in the future.

May 02, 2025

Se tardaron 2 dias para decirme que tenia mi auto(un auto nuevo 2025) y se tardaron 7 dias para reparar una pieza en el tanque de la gasolina y para saber actualizacion de como hiban con el auto tenia yo que More

by j.guzman.ocasio
Recommend Dealer
No
Employees Worked With
Jay
May 02, 2025

Unprofessional, pushi service advisors, overpriced, not a good experience, not even for a recall I recommend More

by Closarcos@ihcscorp.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Abel Cruz
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