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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,907 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,907 reviews

June 14, 2025

It was faster and more efficient than I expected. Everyone at the dealership was on top of any concern I had. More

by laredo1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Cloutier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

City KIA of Greater Orlando responded

Laredo, Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

Jun 18, 2025 -

City KIA of Greater Orlando responded

Thank you Laredo1994, we appreciate you taking the time to give us a 5 star review. We strive to make the car servicing experience prompt, efficient and friendly. We are so pleased to know that Edison, Jesenia and Cole are meeting those expectations. We appreciate your business and happy travels.

June 14, 2025

It was faster and more efficient than I expected. Everyone at the dealership was on top of any concern I had. More

by laredo1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Cloutier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

City KIA of Greater Orlando responded

Thank you Laredo1994, we appreciate you taking the time to give us a 5 star review. We strive to make the car servicing experience prompt, efficient and friendly. We are so pleased to know that Edison, Jesenia and Cole are meeting those expectations. We appreciate your business and happy travels.

Jun 18, 2025 -

City KIA of Greater Orlando responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

June 14, 2025

Great dealership with great customer service. Always looking forward to service us well, thank you. More

by niaomi.hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Jun 18, 2025 -

City KIA of Greater Orlando responded

Niaomi, Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service.

June 14, 2025

Amazing service, communication, and efficiency. This KIA service center is top tier for sure and highly recommended. More

by cadizlecadiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn in service.
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Jun 18, 2025 -

City KIA of Greater Orlando responded

Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us. We look forward to seeing you again when your vehicle is ready for its next service.

Jun 18, 2025 -

City KIA of Greater Orlando responded

Thank you Cadizlecadiz for taking the time to give us a 5 star review. We are so pleased that you were completely satisfied with the service you received for your vehicle. We look forward to assisting you with all of your automotive needs and happy travels.

June 14, 2025

They were responsive and had good customer service. Nate was very kind, respectful and kept me updated. More

by renesciachisolm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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Jun 18, 2025 -

City KIA of Greater Orlando responded

Rene, Thank you for taking the time to share your experience with us. We are pleased to know that Nate has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

June 14, 2025

They were very quick and efficient always saving you time and money. Definitely will go here again. More

by reillyalanna596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franko
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Jun 18, 2025 -

City KIA of Greater Orlando responded

Thank you Reillyalanna 596 for your 5 star review. We are so pleased to know that your service was so prompt and efficient. We aim to please. We look forward to assisting you with all of your automotive needs and safe travels.

June 14, 2025

Gracias por resolver la falla que presentó mi carro. la atención fue rápido a pesar que no tenía cita, gracias Neta por su atención. More

by ANABELP307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
Jun 18, 2025 -

City KIA of Greater Orlando responded

Anabel, Gracias por su tiempo y su reseña. Nos complace saber que el servicio de su vehículo con Neta fue tan agradable de principio a fin. Esperamos verlo de nuevo en el futuro.

June 14, 2025

Anthony George was very helpful and friendly. Such great customer service. My previous experience here was not a great one and I can say he made for it. More

by ISABELLAJ011999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony George
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Jun 18, 2025 -

City KIA of Greater Orlando responded

Isabella, Thank you for your time and feedback. To hear that Anthony continually exceed your expectations truly makes our day! Please let us know when your vehicle is ready for its next service, even if it is not scheduled.

Jun 18, 2025 -

City KIA of Greater Orlando responded

Thank you Isabella for your 5 star review. We are so pleased to know that we have earned your trust once more. We strive to provide a prompt and efficient car servicing experience and we are so pleased to know that Anthony met those goals. We look forward to assisting you with all of your automotive needs and safe travels.

June 14, 2025

This dealership has quick service, they're polite and explains everything Plainly. Would recommend them. More

by NSSIMPSON.3656X
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn
Report | Print
Jun 18, 2025 -

City KIA of Greater Orlando responded

Simpson, Thank you for your kind review. We are delighted to hear that your vehicle service was completed quickly, as promised! We look forward to seeing you again when your car is ready for its next service.

Jun 18, 2025 -

City KIA of Greater Orlando responded

Thank you NSSimpson for your 5 star review. We are so pleased to hear how satisfied you were with your car servicing experience. It is great to know that Jocelyn is meeting all of our expectations and yours. Happy travels.

June 14, 2025

Wait 20 minutes to be seen. What's that asked if I need a ride back or not? I have to export myself. Was told to wait in the customer service More

by NATISANCHEZ101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank garcia
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Jun 19, 2025 -

City KIA of Greater Orlando responded

Nati, Thank you for your time and patience. We value your concerns and frustrations, please give us a call at our dealership and ask for the Service Manager, we would love to assist you.

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