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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.5
4,691 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 3yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 3yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 4,691 reviews

June 13, 2026

Satisfecho con la atencion de Juan, pero un poco disatisfecho por algunas cosas que encontre en mi vehiculo More

by NORBERTO.SARRIERA16
Recommend Dealer
Yes
Employees Worked With
Juan castillo
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Jun 15, 2026 -

City KIA of Greater Orlando responded

We are very happy to har that Juan provided you with such a positive experience. Please don't hesitate to reach out to us directly if you need any further assistance. We sincerely value your business and look forward to your next visit.

Jun 15, 2026 -

City KIA of Greater Orlando responded

Agradecemos que se haya tomado el momento de compartir su experiencia. Nos alegra saber que Juan pudo brindarle una atención que fue de su agrado. Sin embargo, lamentamos que algunos detalles del vehículo no hayan cumplido con sus expectativas. Si gusta contactarnos, buscaremos la manera de hacer las cosas bien.

June 13, 2026

Customer Service was great they were very attentive and kind willing to help in all aspects More

by paparazzieguy
Recommend Dealer
Yes
Employees Worked With
Don't remember sorry but he was awesome ??
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Jun 13, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to know your Kia Sorento service visit was handled with such attentiveness and kindness. Our team was happy to assist you in every aspect. We look forward to helping you again soon.

June 13, 2026

Excelente servicio, atentos ante todo muy buena comunicación La atención súper atentos, el servicio impecable atentos ante cualquier requerimiento More

by jhoselin1922
Recommend Dealer
Yes
Employees Worked With
Jay
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Jun 13, 2026 -

City KIA of Greater Orlando responded

We’re delighted our attentiveness and clear communication made your KIA Sportage service experience impeccable. Thank you for the outstanding rating, and we look forward to assisting with any future needs.

June 13, 2026

Jonathan has been great. I have worked with him a few times and is always wonderful. My car was ready in a couple hours. Very good visit! More

by SISIMERCEDES
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Jun 13, 2026 -

City KIA of Greater Orlando responded

Delighted to hear that your Kia Forte was ready in just a couple of hours and that our team has been consistently helpful. We appreciate your continued trust in our service department and look forward to assisting you again.

June 13, 2026

Getting my kia serviced is always a pleasure! This place is always professional and helpful. More

by KADNY715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cardoba
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Jun 13, 2026 -

City KIA of Greater Orlando responded

We’re thrilled to know servicing your Kia Optima has been consistently professional and helpful. It’s rewarding to see our team makes each visit a pleasure. Please let us know whenever we can assist you again.

June 13, 2026

Getting my Kia serviced is always a pleasure. They are always professional and helpful. They take really good care of thoer customers! More

by KADNY715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service attended (forgot his name)
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Jun 13, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear that our team’s professional and attentive service has made your Kia visits enjoyable. We appreciate your continued trust and look forward to caring for your Kia again.

June 12, 2026

**The best car-shopping experience ever! ** Carolina’s amazing communication skills convinced us to bypass two closer Kia dealerships in Lake County and head straight here. Even after a mino More

by JULIE.CAVELLERO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carolina!
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Jun 12, 2026 -

City KIA of Greater Orlando responded

How wonderful to hear that Edison’s prompt intervention turned a minor hiccup into a smooth part of the process. We’re delighted that our team listened closely and helped you find the perfect Kia Sportage Hybrid for your needs. Enjoy every mile in your new vehicle and thanks for sharing your experience.

June 12, 2026

Oh my heavens, Yes. I am working on my draft review this morning. It has to be perfect. First Carolina; just wow! We live in Eustis. I was talking with two other Kia dea More

by JULIE.CAVELLERO
Recommend Dealer
Yes
Employees Worked With
Edison Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edison Cordero
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Jun 12, 2026 -

City KIA of Greater Orlando responded

Taking time to reschedule nearby appointments and drive out says a lot about the trust you placed in our team. It’s fantastic that Edison jumped in promptly and made sure your Sportage purchase was seamless and that you felt heard. Thank you for recognizing everyone’s dedication from sales to accessories, and congratulations on your new Kia Sportage.

June 12, 2026

Awesome, everything were explain before they did the service. Love the fact that he told me the price and asked if i still want the service. More

by yatzanay1
Recommend Dealer
Yes
Employees Worked With
Edwin Bosch
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Jun 12, 2026 -

City KIA of Greater Orlando responded

It’s fantastic that our team clearly outlined each service step and confirmed pricing before working on your Kia K4. We appreciate you sharing your experience and look forward to assisting you again.

June 12, 2026

Awesome, everything were explain before they did the service. Love the fact that he told me the price and asked if i still want the service. More

by yatzanay1
Recommend Dealer
Yes
Employees Worked With
Edwin Bosch
Report | Print
Jun 12, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting how our team explained every step and cost upfront and asked for your approval before servicing your Kia. We’re pleased you felt informed and appreciate your five-star rating.

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