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City KIA of Greater Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
1,924 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 1,924 reviews

April 09, 2025

We are very satisfied with the service receieved. Jocelyn was very attentive and explained everything effectively. More

by GERICABRERA46
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jocelyn Caceres
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Apr 09, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us Jocelyn this terrific review! We are happy to know that she was very attentive and explained everything effectively. Please do not hesitate to let us know how we may be of further service to you.

April 09, 2025

Availability is always there. Plenty of help while getting car serviced. Good communication throughout the process. More

by jaredbarrett0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Devon
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Apr 09, 2025 -

City KIA of Greater Orlando responded

Jared, We are grateful for you leaving us this stunning review! We are pleased to know that our team was helpful and had good communication with you throughout the process.

April 09, 2025

Jay Torres was amazing in communicating with me and getting the service done in good time. He was polite and professional. More

by BYCHEUNG728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torres
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Apr 10, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Jay this remarkable review! We are delighted to know that he was amazing in communicating with you, polite and professional. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 09, 2025

Todo muy bien la atención buenísima y rápida el servicio excelente todo gracias a dios More

by herijose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo
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Apr 10, 2025 -

City KIA of Greater Orlando responded

¡Gracias por dejarnos esta increíble reseña! Nos alegra saber que todo estuvo genial y que la atención de nuestro equipo fue excelente y rápida. No dude en decirnos cómo podemos ayudarle.

April 09, 2025

The service tech were very friendly and accommodating. I was able to drop it off the day before and pick my car up after work the next day. More

by sunyflower5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Apr 10, 2025 -

City KIA of Greater Orlando responded

sunyflower, Providing quality and efficient service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were very friendly and accommodating. We wish you safe travels until we meet again!

April 09, 2025

Great customer service provided by Jonathan. Vehicle was ready in 2 hours. I really recommend having your vehicle serviced by City Kia! More

by Tiago Teixeira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba
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Apr 10, 2025 -

City KIA of Greater Orlando responded

Tiago, Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that Jonathan's efforts met your satisfaction and recommendation! We are thrilled to know that he had your vehicle ready in 2 hours. We wish you safe travels until we meet again!

April 09, 2025

It was quick, simple and satisfying. everyone was so nice and up lifting! It was a great experience! More

by jeremiahcantrell1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Apr 10, 2025 -

City KIA of Greater Orlando responded

Jeremiah, Thank you for leaving us this fantastic review! We are happy to know that our team was nice, uplifting and made your experience great. Please do not hesitate to let us know how we may be of further service to you.

April 09, 2025

Everyone is very friendly, professional, they make you feel like family as far as taking care of your concerns. More

by ANNSOCKRITERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in sales & Able in service department
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Apr 10, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was friendly, professional and made you feel like family taking care of your concerns. We hope to serve you again in the future when the time comes.

April 09, 2025

The service was very well done and also within the time informed at check in. More

by ALVAROCESAR.USA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this flawless review! We are pleased to know that our team completed your service within the time you were informed with at check in. We hope to serve you again in the future when the time comes.

April 09, 2025

Good selection of cars. Staff was friendly Staff was welcoming when we got there and checked that we were being taken care of More

by JENGEOALLRAC
Recommend Dealer
Yes
Employees Worked With
He was very helpful can not think of his name right this minute ??
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Apr 09, 2025 -

City KIA of Greater Orlando responded

Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were friendly, welcoming and checked that you were being taken care of. We wish you safe travels until we meet again!

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