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City KIA of Greater Orlando

Orlando, FL

4.5
4,911 Reviews
Call Dealership (855) 791-3984
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9550 S Orange Blossom Trl

Orlando, FL

32837

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4,911 Reviews of City KIA of Greater Orlando

July 16, 2026

This is how I received my car + my contact information was shared with the Glass Shop representative without my authorization More

by alma.devillard19
Recommend Dealer
No
Employees Worked With
Jay Torres
Print
Jul 20, 2026 -

City KIA of Greater Orlando responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

July 15, 2026

Professional friendly attentive Jonathan kept me informed and was very professional and serviceable as well as the young greeting lady when you come in. More

by Elizchacon2014
Recommend Dealer
Yes
Employees Worked With
Jonathan
Print
Jul 15, 2026 -

City KIA of Greater Orlando responded

What a pleasure to know our staff kept you informed and provided attentive service during your Kia Sorento maintenance. We’re glad you felt welcomed by everyone from the front desk to the service bay. We appreciate your 5-star rating and look forward to taking care of you again.

July 15, 2026

Professional friendly attentive Jonathan kept me informed and was very professional and serviceable as well as the young greeting lady when you come in. More

by Elizchacon2014
Recommend Dealer
Yes
Employees Worked With
Jonathan
Print
Jul 15, 2026 -

City KIA of Greater Orlando responded

We’re delighted to receive your five-star review and appreciate you sharing your service experience. Our team is glad to have provided professional and attentive care throughout your Kia Sorento’s visit. We look forward to supporting you again in the future.

July 15, 2026

The service was really fantastic. It took a bit longer than expected, but I was still very happy with everything. More

by HENRYMP27
Recommend Dealer
Yes
Employees Worked With
Tony
Print
Jul 15, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your thoughts on your recent Kia service. We’re glad the team delivered fantastic care, even if the visit ran a bit longer than you expected. We appreciate your patience and look forward to assisting you again.

July 15, 2026

Franco was very professional and pleasant. We spent the entire day there and he constantly updated us on our vehicles progress. More

by eghubbard56
Recommend Dealer
Yes
Employees Worked With
Franco
Print
Jul 15, 2026 -

City KIA of Greater Orlando responded

We’re delighted you felt kept in the loop during your Kia Sportage service. Thank you for the five-star rating. We look forward to assisting you again.

July 15, 2026

He was good He explained everything for me from beginning to start and make sure I got a loaner. More

by kishawnee
Recommend Dealer
Yes
Employees Worked With
Daniel
Print
Jul 16, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Daniel and truly appreciate your feedback.

July 15, 2026

Great job, easy to work with. Good communications and very friendly. I appreciate all the help. More

by Bvail01
Recommend Dealer
Yes
Employees Worked With
William I think
Print
Jul 15, 2026 -

City KIA of Greater Orlando responded

It’s wonderful our team could provide clear communication and a friendly experience while servicing your Kia. We appreciate you sharing your positive feedback.

July 15, 2026

Good Good service, but I had to wait a long time They gave me good guidance More

by Maribelgonsa2023
Recommend Dealer
Yes
Print
Jul 16, 2026 -

City KIA of Greater Orlando responded

Thank you, Maribel! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing City KIA of Greater Orlando.

July 15, 2026

Got my free oil change and was told my car had a recalled battery harness and was given a courtesy vehicle was told I had to pay for the gas and the tolls for the vehicle even though it’s Kia’s incompetence More

by justinen3201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Andral
Print
Jul 17, 2026 -

City KIA of Greater Orlando responded

We're sorry to hear about the frustration with our services. This isn't the experience we want for our customers. Please don't hesitate to contact our dealership so we can look into this further and rectify this situation.

July 15, 2026

Quick and immediately noticed issue and offered solutions to solve it, while advising future to keep an eye on More

by josh9levy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
Print
Jul 15, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our team spotted the issue in your Kia so quickly and offered clear solutions. Guiding you on what to watch for should help keep your vehicle in top shape. Thank you for choosing us and we look forward to assisting you again.

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