City KIA of Greater Orlando

Great place , great costumer service Great place , great costumer service ! Thank you Anthony for keeping me informed about the situation and fixing my car costumer service ! Thank you Anthony for keeping me informed about the situation and fixing my car More

The wait was incredibly long; I was there from 8:40 am to 4:15 pm for a recall. My car needed other services, but the prices were exorbitant. The car's warranty never covers any damage, even if it's financed 4:15 pm for a recall. My car needed other services, but the prices were exorbitant. The car's warranty never covers any damage, even if it's financed through them. I will never buy another Kia. More

Unlike my previous visits, this time I experienced an issue. What should have been a routine maintenance service lasting about 1.5 to 2 hours ended up taking almost 5 hours. While I was waiting, I saw my issue. What should have been a routine maintenance service lasting about 1.5 to 2 hours ended up taking almost 5 hours. While I was waiting, I saw my car drive past me under its own power, but shortly afterward it was returned to the service bay being pushed by three employees. I was informed that, during the maintenance, an oil leak into the spark plug wells was discovered, which required a complete cleaning and additional inspection to make sure everything was working properly. I own a Veepeak OBD-II scanner, and after leaving the dealership I scanned the vehicle. It showed a stored code: P000B – Exhaust Camshaft Position 'B'. Since it is only a stored (history) code, I understand that the issue is not currently active, but I will continue to monitor it. Overall, the customer service was excellent and met the high standard I have come to expect from Kia. More

Helpful , friendly His action, from beginning to the end wants me to come again to this service in the same location. wants me to come again to this service in the same location. More

I was coerced to purchase a maintenance plan which was told it was necessary which increased my deal by an additional 2500. I told them I wasn’t interested and their response was it’s something “WE” Kia O told it was necessary which increased my deal by an additional 2500. I told them I wasn’t interested and their response was it’s something “WE” Kia ORL have to add to get the deal. This is financed into my purchase deal for the number of years financing which does not equate to providing 3-4 service only for this so called “package deal”. My car was not detailed properly, my salesman, and my efforts to get my point across was vague. Get this, I was given a tire package deal I really think was needed but assured it’s an awesome option added into my finance (something I could have paid out of pocket). Saving or Greed for buyers at this location is questionable. Ended up with a great bank but overall KIA ORL needs better leadership/training to its consumers wants or needs More

Excellent service! The staff was professional, honest, friendly, and very helpful. The buying process was smooth, transparent, and efficient. They answered all my quest The staff was professional, honest, friendly, and very helpful. The buying process was smooth, transparent, and efficient. They answered all my questions and made everything easy. I highly recommend this dealer to anyone looking for a reliable and trustworthy experience. More

They were great the service was amazing 10 out of 10. Thanks to Patrick and juan Thanks to Patrick and juan More

Abel is a wealth of knowledge. Explain everything thoroughly I rely on his expertise. And he makes sure that I understand the information he is providing. Explain everything thoroughly I rely on his expertise. And he makes sure that I understand the information he is providing. More

Great Excellent Good Excelente, muy bueno Fenomenal Tremendo trato, me aclararon todas mis dudas Gracias Tremendo trato, me aclararon todas mis dudas Gracias More

Fast service Great attention, cordial, good communication, fast service, available to answer questions and attentative. communication, fast service, available to answer questions and attentative. More