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City KIA of Greater Orlando

Orlando, FL

4.5
4,911 Reviews

9550 S Orange Blossom Trl

Orlando, FL

32837

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4,911 Reviews of City KIA of Greater Orlando

July 01, 2026

Awful. So bad I switched to Honda and got a new vehicle from them. Never going back. More

by cordova.karo90
Recommend Dealer
No
Employees Worked With
Bryan
Jul 05, 2026 -

City KIA of Greater Orlando responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 01, 2026

Good very good 👍 people very friendly good service my favorite dealer thanks maintenance is very good Juan More

by ILIANA.MARTINEZ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jc
Jul 01, 2026 -

City KIA of Greater Orlando responded

We’re delighted our team delivered friendly, reliable maintenance service for your Kia. Thank you for making us your favorite service destination.

June 30, 2026

The best and good service and I will continue to go there to get my oil change done and much more More

by princeeboii84
Recommend Dealer
Yes
Employees Worked With
Idk they name it was a guy
Jul 02, 2026 -

City KIA of Greater Orlando responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 30, 2026

Great experience every time. Patrick is the best help and employee I’ve worked with. More

by DJANDERSON151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jun 30, 2026 -

City KIA of Greater Orlando responded

We appreciate your kind feedback and are glad each visit has been outstanding. It’s wonderful to know our team has been helpful throughout your experiences. We look forward to serving your Kia Telluride Hybrid again.

June 30, 2026

Frank the manager is not helpful and no resolution for the 2nd time was made. More

by SABRINA_L2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank and AG
Jul 05, 2026 -

City KIA of Greater Orlando responded

Thank you for your review. We're sorry you thought Frank was not helpful. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 30, 2026

Very friendly and professional, and my service provided Jay was very knowledgeable about the services that needed to be done More

by 84ALEXAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torres
Jun 30, 2026 -

City KIA of Greater Orlando responded

Thank you for noting how professional and friendly our service team was during your K5 maintenance. It’s rewarding to hear the necessary work was clearly explained. We look forward to assisting you again with your KIA.

June 30, 2026

Well I was kind of xxxxxx-off that at first A. G. wasn't going to give me a loaner car even though I had all this service scheduled and I ended up needing the loaner car for nearly 2 weeks while th More

by Bob The Bear
Recommend Dealer
Yes
Employees Worked With
A.G.
Jun 30, 2026 -

City KIA of Greater Orlando responded

Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 29, 2026

Excellent The treatment and handling of the service offered by Juan was according to a very good quality service and knowledge of what had to be done to my vehicle More

by COSECHA90
Recommend Dealer
Yes
Employees Worked With
Juan Castillo
Jun 30, 2026 -

City KIA of Greater Orlando responded

We are honored by your feedback and so glad Juan delivered such quality service and demonstrated his knowledge of your vehicle! You can expect this level of care anytime you visit us. Should you need any assistance in the future, please don't hesitate to reach out.

June 29, 2026

He explained and clarified my questions and recommended what should be done He was patient, understanding and listen to my concern More

by Loraina1876stewart
Recommend Dealer
Yes
Employees Worked With
Jay
Jun 30, 2026 -

City KIA of Greater Orlando responded

We are grateful you took the time to share your feedback! It's wonderful to hear that our team member took the time to explain everything clearly and truly listen to your concerns. Please let us know if there is anything more we can do for you!

June 29, 2026

This dealership provides waiting accommodations. Service is good. Good good good good good good good More

by honmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony andral
Jun 29, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your positive feedback on the waiting accommodations and service for your Kia Niro. It’s great to know our team made your visit comfortable. We look forward to assisting you again.

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