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City KIA of Greater Orlando

Orlando, FL

4.5
4,911 Reviews
Call Dealership (855) 791-3984
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9550 S Orange Blossom Trl

Orlando, FL

32837

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4,911 Reviews of City KIA of Greater Orlando

June 27, 2026

Great service the one that take care of my car was Germán Lopez he explain everything clear he was so kind More

by JAZMINPADILLA77
Recommend Dealer
Yes
Employees Worked With
Germán lopez
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Jun 27, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear that your Kia K5 service visit was handled with clear explanations and genuine kindness. Thank you for sharing your positive experience.

June 27, 2026

Great communication and they took care of me and my Kia k5. Jay was awesome. More

by Freud Laguerre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay , Preston Negron
Print
Jun 27, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear our clear communication and service care met your needs with your K5. Preston will be thrilled you appreciated his support. Thank you for choosing us for your Kia’s service.

June 27, 2026

I recently had a disappointing experience at City Kia of Greater Orlando. I understand delays and parts issues happen, but I repeatedly had to contact the dealership myself for updates after being told my r More

by JAKEHOWELL654
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony in Service
Print
Jul 01, 2026 -

City KIA of Greater Orlando responded

Providing a positive experience is our top priority, Jake, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 26, 2026

They always care wonderful care of me and make me feel important and welcomed. Super service More

by ssrred1
Recommend Dealer
Yes
Employees Worked With
Joe Manno, Jeff and Juan in service
Print
Jun 26, 2026 -

City KIA of Greater Orlando responded

It’s great to hear our team provided such attentive and friendly care for your Kia. Your kind words encourage us to maintain that level of service. We look forward to welcoming you back soon.

June 25, 2026

Courteous - reviewed service and offered transport home and back to pick up the vehicle More

by Crv2091
Recommend Dealer
Yes
Employees Worked With
Anthony George
Print
Jun 25, 2026 -

City KIA of Greater Orlando responded

It’s great to hear the team provided courteous service and shuttle transportation for your Kia Carnival. We’re pleased the transport made your visit smoother and look forward to helping with your next service.

June 25, 2026

Personable - professional - friendly - kept me informed as to repairs on my vehicle More

by Crv2091
Recommend Dealer
Yes
Employees Worked With
Franco - first time I was constantly kept informed
Print
Jun 25, 2026 -

City KIA of Greater Orlando responded

We appreciate the chance to service your Kia Carnival and are glad our team’s professionalism and friendly updates met your expectations. Keeping you informed every step of the repair was our priority, and we’re pleased it made your visit personable. We look forward to helping keep your Carnival running smoothly.

June 25, 2026

Franco is the best. He has been my service advisor forma while He is one of the reasons I continue going there More

by brokenvail
Recommend Dealer
Yes
Employees Worked With
Franco
Print
Jun 25, 2026 -

City KIA of Greater Orlando responded

It’s great to know our service team has earned your trust over the years. Thank you for bringing in your Kia. We look forward to assisting you again.

June 25, 2026

Everything was well and received updates as needed. Disappointed for not having the free gas program after doing a survey though. More

by ethan.aponte
Recommend Dealer
Yes
Employees Worked With
Franco
Print
Jun 28, 2026 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Ethan, feel free to contact us at your convenience.

June 25, 2026

Jay kept me informed of the progress of my car regularly, explained why it needed to kept one additional day, and thoroughly went over everything with me when the car was ready. I felt very confident that he More

by Commishmk15
Recommend Dealer
Yes
Employees Worked With
Jay
Print
Jun 25, 2026 -

City KIA of Greater Orlando responded

Thank you for the five-star rating. We’re pleased our team kept you informed, explained the need for the extra day, and provided a thorough walk-through to ensure confidence in your Kia Seltos repair.

June 25, 2026

Franco is very friendly, is excelente acknowledged in area , very clarity notice , thanks for alla attention ! More

by HECTOR1303
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Franco
Print
Jun 25, 2026 -

City KIA of Greater Orlando responded

Thank you for noting the friendly service and clear explanations during your Kia Forte service visit. We’re pleased you felt well supported and informed throughout. We look forward to helping you with your next service.

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