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City KIA of Greater Orlando

Orlando, FL

4.5
4,911 Reviews

9550 S Orange Blossom Trl

Orlando, FL

32837

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4,911 Reviews of City KIA of Greater Orlando

June 25, 2026

Very thorough in explaining what to do and should be done. Helpfully answers any questions made. More

by ALYSAMULLER8502
Recommend Dealer
Yes
Employees Worked With
Daniel service advisor and Jordan from AutoGlass
Jun 25, 2026 -

City KIA of Greater Orlando responded

We appreciate you sharing how thoroughly we explained the service steps for your Kia Sportage and answered every question. It’s great to know our team made the process clear and supportive. We look forward to helping you again.

June 24, 2026

Excellent service Excellent service and great customer service Excellent service, great customer service, professional with energy positive More

by polman1000
Recommend Dealer
Yes
Employees Worked With
Jay
Jun 25, 2026 -

City KIA of Greater Orlando responded

Thank you for recognizing our team’s professional approach and upbeat attitude. We’re delighted your Kia Carnival received excellent care. We look forward to supporting your service needs again.

June 24, 2026

The dealership was great The dealership was great, Jason was so kind and helpful. Everything perfect with him. No complains! More

by sharomkuzniar
Recommend Dealer
Yes
Employees Worked With
Jason Torres
Jun 24, 2026 -

City KIA of Greater Orlando responded

Your feedback about Jason’s kindness and service is greatly appreciated. We’re glad everything met your expectations. Please let us know if there is anything we can do for you in the future.

June 24, 2026

Ahmad was immediately very attentive and spent the entire day working with me. He helped me to find an excellent car for my needs at the perfect price. working with him has been my best experience with anyon More

by HELLOSASHACATHERINE
Recommend Dealer
Yes
Employees Worked With
Ahmad
Jun 24, 2026 -

City KIA of Greater Orlando responded

Your review about Ahmad’s dedication is truly appreciated. We’re grateful he could make your car-buying experience so rewarding. Please enjoy your new vehicle and don’t hesitate to reach out if there is anything we can do for you.

June 24, 2026

This dealer provides excellent customer service. They offered me a free sandwich at the food truck on site and were very clear about the services provided and what was recommended. More

by LEONKASEY926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cordoba, Michael, Gabriel Polanco, Edison Cordero
Jun 24, 2026 -

City KIA of Greater Orlando responded

Your review about the customer service and the on-site food truck is greatly appreciated. We’re glad they could provide a pleasant and transparent experience for you. Please let us know if there is anything we can do for you in the future.

June 24, 2026

Longer then expected but still good It qas a long wait but the service quality great and I was not disappointed with my oil changes. More

by Otaruwolf
Recommend Dealer
Yes
Employees Worked With
Tony checked me in
Jun 24, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your feedback. We appreciate your patience and are glad the service quality met your expectations. Please let us know if there is anything we can do for you in the future.

June 24, 2026

Great service, and communication. Very friendly and worked diligently and efficiently. I left there very please with the work they did. More

by nellyriverapratts
Recommend Dealer
Yes
Employees Worked With
Abel
Jun 24, 2026 -

City KIA of Greater Orlando responded

We’re glad our team kept you informed and handled your service with friendliness, diligence, and efficiency. Thank you for entrusting your Kia to our team. We look forward to serving you again.

June 24, 2026

I think it's careless customer service. Shoulda been updated on when car ready. Took a week. Appreciate his apology but this isn't something you forget when it's a daily task of responsibil More

by MOEQ24
Recommend Dealer
No
Employees Worked With
Tony
Jun 27, 2026 -

City KIA of Greater Orlando responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

June 24, 2026

Everything went fast and great. This is my second time working with City Kia. Excellent service More

by ROBERT.PONTE
Recommend Dealer
Yes
Employees Worked With
Disla and vanessa and Franz
Jun 24, 2026 -

City KIA of Greater Orlando responded

We’re pleased your second service visit for your Kia Sportage was both efficient and smooth. Thank you for choosing us again.

June 24, 2026

I purchased a vehicle here not that long ago sales department started off very nice and the process went smoothly after leaving the dealer i realized that one tire on the car was below specs and unsaf More

by ryancastillo.2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luna, Preston Negron
Jun 27, 2026 -

City KIA of Greater Orlando responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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