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City KIA of Greater Orlando

Orlando, FL

4.5
4,911 Reviews

9550 S Orange Blossom Trl

Orlando, FL

32837

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4,911 Reviews of City KIA of Greater Orlando

June 01, 2026

City Kia has always shown professional ethiclI always have a positive experience in City Kia. Aisha from the accessories dept took care of my issues and went above and beyond with her kindness, thoughtfu More

by KADNY715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aishia Andujar
Jun 01, 2026 -

City KIA of Greater Orlando responded

We are honored by your feedback and so glad Aisha was able to go above and beyond for you during your visit! It's truly rewarding to hear that the welcoming atmosphere our team works hard to create, comes through from the moment you walk through the door. On behalf of our whole team, we wish you safe travels!

June 01, 2026

Quick service , but the customer service can be better , the employee don't call me or text me to pick up the car and I have to call to the dealer to the operator to pass the call to the service area to tel More

by drjayblanch2025
Recommend Dealer
Yes
Jun 02, 2026 -

City KIA of Greater Orlando responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. Please contact us directly.

May 31, 2026

Car was taken right on schedule. I was kept informed on progress. Work was done right first time More

by rjbartnik
Recommend Dealer
Yes
Employees Worked With
Daniel
May 31, 2026 -

City KIA of Greater Orlando responded

We’re pleased your appointment began on time and that our team kept you informed throughout. It’s great to know the service was done correctly on the first try. Thank you for the five star review; we look forward to serving you again.

May 31, 2026

Always a pleasure to come in and all employees are very polite and welcoming. Sometimes when go to places that early in the morning you get unpleasant faces. Not here. More

by NUEKLEUS828
Recommend Dealer
Yes
Employees Worked With
Franco
Jun 01, 2026 -

City KIA of Greater Orlando responded

Your review is incredibly valuable to us, thank you! It's great to know that our team's warmth and positive attitude made such a good impression, even during the early morning hours. We look forward to the opportunity of serving you again!

May 31, 2026

They gave me everything I asked for. Very respectful and reasonable. No xx around. I got what I wanted. More

by detronealey
Recommend Dealer
Yes
Employees Worked With
Sammy and T.
May 31, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear our team met every request and provided a transparent, respectful service experience. Thank you for trusting us with your KIA. We look forward to assisting you again.

May 31, 2026

Excellent, the maintenance process wasn't in a rush which I respect. Warm welcoming Always go to the same dealership because of the positive atmosphere. I feel trust that my car will be maintained properly b More

by blessedfi9
Recommend Dealer
Yes
Employees Worked With
Daniel
May 31, 2026 -

City KIA of Greater Orlando responded

Thank you for highlighting our welcoming atmosphere and the unhurried approach our team takes to care for your Kia. We’re honored you choose us for service and look forward to continuing to earn your trust.

May 31, 2026

Very supportive caring and tentative Daniel was supportive showed that he cared about my financial hardship and did all he could to make the service more affordable and the process seamless for me More

by ljthomas6159
Recommend Dealer
Yes
Employees Worked With
Danial
May 31, 2026 -

City KIA of Greater Orlando responded

We’re glad our team could guide you through the service process with care. It’s rewarding to know we could ease affordability concerns during your service on your Kia. Thank you for trusting us with your vehicle.

May 31, 2026

Easy and very satisfied The experience with Tony and the service department was superb. I appreciate the kindness to provide complimentary Lyfts as it gives me and my daughter a chance to not be stuck at th More

by emercado1031
Recommend Dealer
Yes
Employees Worked With
Tony
May 31, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your experience with our service department. We’re glad our complimentary Lyft service kept you and your daughter on schedule during your Kia appointment. It’s great to hear the mail-in coupons make the extra drive worthwhile and we look forward to your next visit.

May 31, 2026

Great experience, prompt service, very helpful. Held our hands through out the whole process. Thank you More

by KENRHILBERT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence Manning
May 31, 2026 -

City KIA of Greater Orlando responded

Thank you for sharing your thoughts on your new Kia K5. We’re glad Terrence and our team could provide prompt and helpful support every step of the way. Enjoy your K5 and feel free to reach out if you need anything.

May 31, 2026

Excellent service. The flow of cars moved in an orderly and fast.The employees were well coordinated and they were very kind. The waiting area was comfortable. Daniel p More

by WILLFIRPOB
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service
May 31, 2026 -

City KIA of Greater Orlando responded

Thanks for sharing feedback on our efficient service flow and friendly, well-coordinated team. It’s great to hear that our waiting area was comfortable for you. We look forward to helping with any future needs.

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