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City KIA of Greater Orlando

Orlando, FL

4.5
4,911 Reviews
Call Dealership (855) 791-3984
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9550 S Orange Blossom Trl

Orlando, FL

32837

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4,911 Reviews of City KIA of Greater Orlando

May 30, 2026

Great customer service and always take care of my needs Excellent service! Tony was friendly, professional, and kept me informed throughout the entire process. My vehicle was serviced quickly, and everythi More

by mrodriguez112.mr
Recommend Dealer
Yes
Employees Worked With
Tony
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May 30, 2026 -

City KIA of Greater Orlando responded

We’re delighted to see your 5-star rating. Our service team kept you informed throughout and completed your Kia’s service promptly and exactly as expected. Thank you for allowing us to care for your vehicle.

May 30, 2026

Excelente servicio siempre Translated: Excellent service always Excellent service ever, are the best Good vibes More

by FABIANLEOLUNA
Recommend Dealer
Yes
Employees Worked With
Daniel
Print
Jun 01, 2026 -

City KIA of Greater Orlando responded

Muchas gracias por tu comentario tan positivo. Nos alegra mucho saber que siempre has tenido una excelente experiencia con nuestro servicio. Tu satisfacción es nuestra prioridad y esperamos seguir brindándote la mejor atención en el futuro.

May 30, 2026

Great service with Abel Cruz in Orlando for my service I needed. Oil change I needed More

by rjpace15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Cruz
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May 30, 2026 -

City KIA of Greater Orlando responded

We appreciate you sharing your experience with our Orlando service team. We’re glad the oil change for your Essex met your needs and thank you for the 5-star rating.

May 30, 2026

It was great, Daniel was very helpful and knowledgable about what needed to be serviced on my car. I will definitely return the next time my car needs to be serviced More

by davidherzog123456
Recommend Dealer
Yes
Employees Worked With
Daniel
Print
May 30, 2026 -

City KIA of Greater Orlando responded

We’re glad our service team clarified the maintenance needed for your Kia. We appreciate your kind words and look forward to assisting you with your next service.

May 30, 2026

Overall, this was a very disappointing service experience due to poor planning, extended wait times, and inaccurate updates regarding the status of my vehicle. More

by JONATHAN ROLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BRYAN, CAIN
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Jun 03, 2026 -

City KIA of Greater Orlando responded

Thank you, Jonathan, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with you and our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 30, 2026

Excellent customer service & professionalism Top Notch service from the get go and always accompanied with a warm and pleasant treatment. You're now my new #1 choice for car service and dealership needs More

by pachyss02
Recommend Dealer
Yes
Employees Worked With
German Lopez
Print
May 30, 2026 -

City KIA of Greater Orlando responded

We appreciate you recognizing our team’s professionalism and warm approach from start to finish. It means a lot to be your number one choice for KIA service and dealership needs.

May 30, 2026

It was quick and informative They provided great service and Jonathan was amazing Ill come back More

by ANDYGIGSTEAD
Recommend Dealer
Yes
Employees Worked With
Jonathan
Print
May 30, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear that your Kia service was both quick and informative. Our team is glad to have delivered great service and support throughout your visit. We look forward to welcoming you back for future needs.

May 30, 2026

Excelente servicio, personal muy profesional, honestidad y excelencia, 100% recomendado, realmente fue una experiencia satisfactoria. More

by BIAGIOLAMARCA2025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samer Ezzi, Maximiliano Ercolani
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May 30, 2026 -

City KIA of Greater Orlando responded

It’s wonderful to hear our team delivered professional and honest service during your new Kia Sportage Hybrid purchase. Thank you for recommending us and sharing how satisfying your experience was. We look forward to working with you again.

May 29, 2026

Everything went very well. Had a great experience. I will definitely be back. Jay explained everything that was happening. More

by Chriskellyohana1984
Recommend Dealer
Yes
Employees Worked With
Jay
Print
May 30, 2026 -

City KIA of Greater Orlando responded

Thank you for the five-star rating and for sharing your experience. We’re glad everything went smoothly and that the service on your Essex was clearly explained. We look forward to assisting you again.

May 29, 2026

Very satisfying Me gustó mucho el servicio, como explicó todo el mantenimiento que mi Carro obtuvo y todo lo que el Carro necesitaba en ese momento More

by Ciagutiz1990
Recommend Dealer
Yes
Employees Worked With
Daniel landeilor
Print
May 31, 2026 -

City KIA of Greater Orlando responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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