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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,367 Reviews
Call Service Center (855) 791-3984

1,368 Reviews of City KIA of Greater Orlando - Service Center

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June 04, 2025

Great costumer service! And the team was very communicative on all that I needed to know for my car! More

by sheilanievelez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
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Jun 05, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this amazing review! We are happy to know that our team was very communicative and provided you with great service.

June 04, 2025

Experience went very well. Nate was very kind and helpful and not at all pushy. More

by brandonboze200
Recommend Dealer
Yes
Employees Worked With
Nate
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Jun 05, 2025 -

City KIA of Greater Orlando responded

Brandon, Providing outstanding service is so important to us and we are glad that Nate's efforts met your satisfaction! We are thrilled to know that he was very kind, helpful and not pushy. We wish you safe travels until we meet again!

June 04, 2025

I arrived early and they started started serving me right away. Anthony explained what maintenance was needed at this time and helped me prioritize them. He arranged Lyft to transport me home and back. Car w More

by AUDRIEBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jun 05, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Anthony this phenomenal review! We are delighted to know that he explained what was needed at the time, helped prioritize them and started serving you right away. If there is ever anything more that we may help you with please do not hesitate to let us know.

June 04, 2025

Mis experiencias con ustedes siempre han sido espectaculares. No los cambio por nada y los recomiendo al 100%. En esta ocasión, me tocó el Sr. Abel, es un caballero muy atento, muy servicial y More

by FIGUEYO2428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adán,
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Jun 05, 2025 -

City KIA of Greater Orlando responded

Brindar un servicio impecable es fundamental para nosotros y nos alegra que los esfuerzos de Abel hayan sido de su agrado y hayan sido su recomendación. Nos alegra saber que fue muy atento, servicial y profesional. ¡Le deseamos un buen viaje hasta que nos volvamos a ver!

June 04, 2025

They are always ready to assist me with any questions I have my service tech is the best 👌 More

by VDW620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this terrific review! We are happy to know that our team is the best and always ready to assist you with any questions you have.

June 04, 2025

Excellent customer service, everyone is super friendly and accommodating. Service staff is knowledgeable and competent. We love the convenience shuttle service More

by MICHAELAHANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

City KIA of Greater Orlando responded

MICHAELA, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was super friendly, accommodating, knowledgeable and competent. We hope to serve you again in the future.

June 04, 2025

Desde que llegamos hasta que salimos de City KIA la atención fue excelente. Max, quien fue quien nos atendió, nos orientó muy bien para escoger el tipo de vehículo adecuado según nuestras necesidades. More

by vicentdoriannys
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karina Paez
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Jun 05, 2025 -

City KIA of Greater Orlando responded

Gracias por dejarle a Max esta increíble reseña y recomendación. Nos alegra saber que fue de gran ayuda para elegir el vehículo ideal para sus necesidades. No dude en decirnos cómo podemos ayudarle. ¡Felicidades por su nuevo vehículo! De parte de todo el equipo de City KIA of Greater Orlando.

June 03, 2025

Customer service was great. Everyone was very friendly and efficient. I will say I’m a little disappointed because I found some scratches inside the car by the ignition that was More

by SASHARYTORRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
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June 03, 2025

The sales man I had was wonder. The car is beautiful I was very happy. More

by Carlie.koeper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name he was a younger black man
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Jun 05, 2025 -

City KIA of Greater Orlando responded

Carlie, We are thrilled to hear about your positive experience at- City KIA. Our entire dealership takes great pride in providing the best possible buying experience and our sales man will be pleased to hear your kind words.

June 03, 2025

Great job by Abel and the rest of the team. All the issues with the car were resolved. A bit of a wait, but the service center is always busy. More

by TODD.CARLSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel - service
Report | Print
Jun 05, 2025 -

City KIA of Greater Orlando responded

Todd, Thank you for taking the time to share your experience. We are pleased to know that Abel has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

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