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Brenda Ayala
Brenda Ayala at City KIA of Greater Orlando

Brenda Ayala

BDC

City KIA of Greater Orlando

9550 S Orange Blossom Trl
Orlando, FL 32837

Contact Me
4.9
41 Reviews

Dealership Experience

5 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.9

41 Reviews

Write a Review

41 Reviews of Brenda Ayala

May 12, 2026

Dealership Rating
Employee Rating

Abel es la persona que sabe lo que el cliente necesita recomendado 100% gracias por pertenecer à la familia city Kia More

by MARCORIVERAMACEO2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Sanchez , Abel

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May 13, 2026

City KIA of Greater Orlando responded

¡Gracias por tu excelente calificación y por recomendar a Abel! Nos alegra saber que te sientes parte de la familia City Kia y que pudimos satisfacer tus necesidades. Esperamos seguir contando contigo.

February 27, 2026

Dealership Rating
Employee Rating

I don't have any problems with the dealer or the sales part, but the shop is bad and very slow. More

by holvinmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 03, 2026

City KIA of Greater Orlando responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

February 17, 2026

Dealership Rating
Employee Rating

My Service Advisor Franco Papagno is the best. Highly professional and knowledgeable. Answers all my questions and I trust his advice. More

by JERRYJACKSON712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Marie Carmenatty

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Feb 17, 2026

City KIA of Greater Orlando responded

We’re thrilled our service team provided professional, knowledgeable care during your Kia K5 appointment. Thank you for trusting us and we look forward to assisting you again.

January 20, 2026

Dealership Rating
Employee Rating

City Kia of Greater Orlando es el mejor Diler de la Florida Central su esperiencia y profesionalismo hacen la gran diferencia More

by martinrusa24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, John Murphy, Ivan Merchan

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Jan 20, 2026

City KIA of Greater Orlando responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City KIA of Greater Orlando.

January 14, 2026

Dealership Rating
Employee Rating

The service at City Kia was great! Abel was gentle and got the car ready as fast as possible More

by nbdress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Felipe Rocha

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Jan 14, 2026

City KIA of Greater Orlando responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City KIA of Greater Orlando. We look forward to having you as one of our valued customers for many more years to come!

December 19, 2025

Dealership Rating
Employee Rating

Everyone was very professional and welcoming. Everyone was very helpful and knowledgeable thank you v More

by JASON.OLACIO32874
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Carlos Diaz

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Dec 19, 2025

City KIA of Greater Orlando responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City KIA of Greater Orlando!

November 14, 2025

Dealership Rating
Employee Rating

I had brought my car in to have a few things done. There's an open recall on my car.And I brought it up, and I wanted to go ahead and get it fixed.Since I was there. They didn't have the part but chos More

by johnrobersivq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: AG, Forgot the managers name

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Nov 19, 2025

City KIA of Greater Orlando responded

John, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 06, 2025

Dealership Rating

Excelente servicio, atención personalizada y muy rápido el servicio.. poco tiempo de espera, área de cafetería muy buena More

by CACHIVC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Murphy , Willians Alvarez, Manuel Muñoz

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Nov 07, 2025

City KIA of Greater Orlando responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at City KIA of Greater Orlando to be a positive one. Please don't hesitate to reach out if you need anything else.

September 30, 2025

Dealership Rating
Employee Rating

I will recommend this dealer to my friends. Felipe is very friendly and professional, thank you! More

by GUILHERME.TERUYA82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Preston Negron, Felipe Rocha , Willians Alvarez, Maria zapata

Report | Print
Sep 30, 2025

City KIA of Greater Orlando responded

Here at City KIA of Greater Orlando, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 21, 2025

Dealership Rating
Employee Rating

I had a great experience from the moment I arrived to the very end! Everything and everyone was great! More

by LMBELLO76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Arraiz

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Sep 21, 2025

City KIA of Greater Orlando responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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