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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
881 Reviews
Call Service Center (855) 791-3984

881 Reviews of City KIA of Greater Orlando - Service Center

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April 13, 2025

Professional, courteous and respectful What more is there to say? The time for service was delivered as promised More

by tmlax
Recommend Dealer
Yes
Employees Worked With
Nathaniel and Franz
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Apr 14, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team was professional, courteous, respectful and completed your vehicle at the time as promised. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 13, 2025

It is always a pleasure to work with Jay Torres, the Assistant Service Manager at City Kia of Greater Orlando. He is truly a professional and his customer service is unsurpassed. More

by Jahmeldivine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Torres
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Apr 14, 2025 -

City KIA of Greater Orlando responded

Providing exemplary service is so important to us here at City KIA of Greater Orlando and we are glad that Jay's efforts met your satisfaction! We are thrilled to know that he is truly a professional and always a pleasure to work with. We wish you safe travels until we meet again!

April 13, 2025

They ordered the replacement part and it arrived sooner than expected and proceeded to replace. Had my car back ahead of time. More

by TONYFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Apr 14, 2025 -

City KIA of Greater Orlando responded

TONY, We appreciate you for leaving us this marvelous review! We are delighted to know that the part our team ordered arrived sooner than expected, proceeded to replace it and got you your car back ahead of time. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 13, 2025

Great attention, courteous, on time service, good atmosphere, respectful personnel, very good waiting area, fantastic service More

by racor185@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this exceptional review! We are pleased to know that our team had great attention, was courteous, on time with service and respectful. We hope to serve you again in the future when the time comes.

April 13, 2025

I have always found that City Kia goes to great lengths to ensure the absolute best service for each and every customer. It's always a pleasure to bring my Kia to City Kia. More

by mbertrand55
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Apr 14, 2025 -

City KIA of Greater Orlando responded

We are grateful for you leaving us this extraordinary review! We are pleased to know that our team went to great lengths to ensure the absolute best service for you and it is always a pleasure to bring your KIA here. We look forward to continue serving you in the future.

April 13, 2025

Franco was friendly, professional, kind and he always gave me explanations about my doubts, he helped me with my system of payment. More

by JOSESALDIVIA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 14, 2025 -

City KIA of Greater Orlando responded

JOSE, Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that Franco's efforts met your satisfaction! We are thrilled to know that he was friendly, professional, kind and always gave you explanations about your doubts. We wish you safe travels until we meet again!

April 13, 2025

The staff inspires confidence. They always deliver my car clean. Appointments are quick and they also speak Spanish. More

by REYESFUSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Apr 14, 2025 -

City KIA of Greater Orlando responded

Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they inspired confidence and always deliver your car clean when it is done. We wish you safe travels until we meet again!

April 13, 2025

I was there recently for a service recall. Abel worked with me. Best customer service I've received at a dealership by far. More

by yperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

City KIA of Greater Orlando responded

Yperez, We appreciate you for leaving Abel this stellar review! We are delighted to know that he worked with you and provided you with the best service you have ever received by far. If there is ever anything more that we may help you with please do not hesitate to let us know.

April 13, 2025

Devon was very friendly and helpful throughout my time at the service center. She kept me updated on the status of my vehicle. More

by YOGDOOBAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Devon this positive review! We are happy to know that she was very friendly, helpful and kept you updated on the status of your vehicle. Please do not hesitate to let us know how we may be of further service to you.

April 13, 2025

Everything was was was was was was was was was was was was was great More

by Ssmmll8014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
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Apr 14, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this fantastic review! We are happy to know that everything was great.

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