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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,339 Reviews
Call Service Center (855) 791-3984

1,339 Reviews of City KIA of Greater Orlando - Service Center

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May 06, 2025

I always get top notch service at KIA . When you're greeted with with excellence from start to finish. It definitely makes a difference. More

by VLINDSEY1961
Recommend Dealer
Yes
Employees Worked With
Anthony George
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May 07, 2025 -

City KIA of Greater Orlando responded

We strive for 100% customer satisfaction, and we are delighted that our team consistently takes exceptional care of you. It is our pleasure to serve you and your automotive needs in any way possible. Thank you and safe travels!

May 06, 2025

Anthony and Jay were both helpful and patient with me. Even when I got frustrated, they worked with me to calm me down as well as they were patient in breaking things down for me. More

by Mariama.thomas1993
Recommend Dealer
Yes
Employees Worked With
Anthony and Jay
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May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to rate our dealership. We are happy to hear that Anthony and Jay provided you with 5-star service and we hope that you do not hesitate to give us a call if you have any further questions or concerns.

May 06, 2025

Paid for tires to be rotated, came back not filled with air. Tried to sell me cabin filter and wiper blades, saying they failed inspection when I just changed all of those items one week prior to coming in More

by scottbudgen11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Castillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025

Amazing, knowledgeable efficient service by Max! !! He did a great job, my family and I was very impressed with his service! Max and my husband hit off well with their knowledge in cars! I definitely More

by Albertha Ramsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

City KIA of Greater Orlando responded

Albertha, Thank you for your wonderful review and recommendation! We greatly appreciate the opportunity to work with you, and we are glad that Max took exceptional care of you and your husband. Your satisfaction means so much to us. Wishing you and your family the safest of travels until we meet again!

May 06, 2025

Service and Repair dept. As always quick and prompt repairs to the vehicle , even do they suggest 2 new tires we will wait for replace the 4 tires in the next visit. thanks. More

by edwinrivera22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elsa Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Carmenatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Cloutier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kowlessar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

City KIA of Greater Orlando responded

Edwin, Thank you for your positive review! We are so glad that our team got your automotive needs swiftly resolved. It is our pleasure to serve you. We wish you safe travels! Please do not hesitate to give us a call if we may ever be of further service to you.

May 05, 2025

Every time I take my car to be serviced, I get a smell of burnt oil. Here, they don't clean the residue around the crankcase screw. In addition, I didn't want to change the cabin and engine air filters there More

by Alexrondon04
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No recuerdo
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May 05, 2025

It was good no problem at all It was the best service I ever had in my dealership.Hopefully it happens again More

by nemesisprime97
Recommend Dealer
Yes
Employees Worked With
JOSH
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May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your wonderful review! It is always our goal to ensure our guests are satisfied with their visit, and we are delighted that our team provided you with the A+ service that you so much deserve. We hope to see you again the next time you are in need of automotive service. Take care!

May 05, 2025

Josh was great. I had a terrible previous experience with City Kia service, but Josh made this one way better for me. More

by Cassandralynnfindley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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May 07, 2025 -

City KIA of Greater Orlando responded

Cassandra, Thank you for rating our dealership. Our guest's satisfaction is our utmost priority, and we are glad that Josh took great care of you. Please do not hesitate to give us a call if you have any further questions or concerns.

May 05, 2025

It was good no problem at all It was the best service I ever had in my dealership.Hopefully it happens again More

by nemesisprime97
Recommend Dealer
Yes
Employees Worked With
JOSH
Report | Print
May 07, 2025 -

City KIA of Greater Orlando responded

Thank you for your wonderful review! It is always our goal to ensure our guests are satisfied with their visit, and we are delighted that our team provided you with the A+ service that you so much deserve. We hope to see you again the next time you are in need of automotive service. Take care!

May 05, 2025

Josh is phenomenal! Customer service is top notch. He pays attention to detail and provided step by step communication. More

by Lourdes Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Farley
Report | Print
May 07, 2025 -

City KIA of Greater Orlando responded

Lourdes, Thank you for leaving Josh this positive review! We are so glad that he provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

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