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City KIA of Greater Orlando - Service Center

Orlando, FL

4.3
983 Reviews
Call Service Center (855) 791-3984

983 Reviews of City KIA of Greater Orlando - Service Center

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March 16, 2025

The care about customers and make sure they provide to them what they need. Very well organized service center . They do have a lounge area for customers to wait while their cars are repaired. More

by griselle.barbosa25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

City KIA of Greater Orlando responded

Griselle, Providing impeccable service is so important to us here at City KIA of Greater Orlando and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they cared for you, were very organized and gave you what you needed. We wish you safe travels until we meet again!

March 16, 2025

took 3 hours and 45 minutes for a oil change i undestand you guys are busy but almost 4 hours is insane More

by jhsantiago866
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Job Gomes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Gomila
3.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Disla
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arraiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Edison Cordero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Merchan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Luna
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one and we do apologize for the wait time that occurred during your service visit. If you would like to discuss further, please contact us at our dealership and ask for the Service Manager available. We would love to help you.

March 15, 2025

Don't have enough space to describe my experience Lack of understanding and experience when dealing with my issue More

by Safeguard.maintenance
Recommend Dealer
No
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March 15, 2025

He always do an excellent job. As a customer I don't want any other advisor...Josh is my personal and unique advisor. Nobody else do an extraordinary job like he does. More

by PMUNOZZAPATA
Recommend Dealer
Yes
Employees Worked With
Josh Farley
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Mar 17, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving Josh this terrific review! We are happy to know that he did an excellent job, he was personable and unique. Please do not hesitate to let us know how we may be of further service to you.

March 15, 2025

Franco is an excellent advisor - respects my time - updates status - will be back at next service More

by PMACHESKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franco
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Mar 17, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving Franco this marvelous review! We are delighted to know that he is excellent, respected your time and kept you updated on the status of your vehicle. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 15, 2025

That was the first time that I've gone there and I come out as quick as I did. I only waited an hour and a half, which is pretty good. More

by minivelez55
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Mar 17, 2025 -

City KIA of Greater Orlando responded

Thank you for leaving us this incredible review! We are happy to know that our team got you out as quick as you got there. Please do not hesitate to let us know how we may be of further service to you.

March 15, 2025

As per usual i have receive outstanding service and will continue to bring my car to be serviced here. More

by ASTRIDEIRIZARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Mar 17, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this remarkable review! We are delighted to know that our team provided you with outstanding service as usual. We look forward to continue serving you in the future when the time comes.

March 15, 2025

My service from Jay was very good. The dealership always takes care of me when I’m there Thanks More

by DALEISHAROY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Mar 17, 2025 -

City KIA of Greater Orlando responded

DALE, Providing immaculate service is so important to us here at City KIA of Greater Orlando and we are glad that Jay's efforts met your satisfaction! We are thrilled to know that he always takes care of you when you're there. We wish you safe travels until we meet again!

March 15, 2025

I had Very little to no wait time and the customer service was top tier as well. More

by janett.rod5
Recommend Dealer
Yes
Employees Worked With
Ricardo
Report | Print
Mar 17, 2025 -

City KIA of Greater Orlando responded

Janett, Thank you for leaving us this amazing review! We are happy to know that you had very little to no wait time and our team provided you with top tier service as well.

March 15, 2025

Great to work with. Got me a deal I would not have had otherwise as other dealers said they couldn’t work within the perimeters I set. More

by kelley959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

City KIA of Greater Orlando responded

Kelley, We are grateful for you leaving us this exceptional review! We are pleased to know that they were great to work with and got you a deal no one else could give. We hope to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire City KIA of Greater Orlando team!

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