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City KIA of Greater Orlando - Service Center

Orlando, FL

4.4
1,155 Reviews

1,155 Reviews of City KIA of Greater Orlando - Service Center

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March 17, 2025

There service people were very nice. But it took a min.for the work to be done. More

by Nancyheffner53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

City KIA of Greater Orlando responded

Nancy, Thank you for leaving us this fantastic review! We are happy to know that our team was very nice. We deeply apologize for the long wait time that you went through while your vehicle was being fixed. Please do not hesitate to give us a call and ask for the Service Manager to see how we can make things right. Drive safe!

March 17, 2025

Fueron amables y serviciales muy buen servicio pero un poco demorado de todas maneras gracias More

by juliocesargalvis1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Job Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Gomila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samer Ezzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximiliano Ercolani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

City KIA of Greater Orlando responded

Julio, Para City KIA of Greater Orlando, brindar un excelente servicio es fundamental, y nos complace que el esfuerzo de nuestro equipo haya sido de su agrado. Nos complace saber que fueron amables y serviciales. ¡Le deseamos un buen viaje hasta que nos volvamos a ver!

March 17, 2025

I’m grateful for the guys that go out their way to help me my husband is in a wheelchair so when I ask the guys to clean my windshield the do a great job and are really helpful More

by bishopbenjamin5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marie Carmenatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesenia Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team went out of their way to help you and did a great job. If there is ever anything more that we may help you with please do not hesitate to let us know.

March 17, 2025

Devon in Services department was extremely helpful, communicating with me throughout the time was in service. Made experience easy and stress free. More

by YamiletAndino
Recommend Dealer
Yes
Employees Worked With
Devon
Mar 17, 2025 -

City KIA of Greater Orlando responded

Yamilet, We are grateful for you leaving Devon this wonderful review! We are pleased to know that she was extremely helpful, communicative and made your experience easy/stress free. We hope to serve you again in the future when the time comes.

March 16, 2025

Deshonestos y ladrones no querían cubrir la garantía del waterpolo puño y como soy mujer me quisieron estafar con $3800 adicional me corrieron el crédito sin autorización More

by LEBRA014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manteniendo Daniel
March 16, 2025

Always great service, friendly staff, I like the lyft service for the customers, very satisfied More

by MCIVD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate service advisor
Mar 17, 2025 -

City KIA of Greater Orlando responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team was friendly and always provides you with great service. We look forward to continue serving you in the future when the time comes.

March 16, 2025

Abel provided great customer service, customer care and went above and beyond to make sure that my payment process was smooth. More

by Yvette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

City KIA of Greater Orlando responded

Yvette, Providing great service is so important to us here at City KIA of Greater Orlando and we are glad that Abel's efforts met your satisfaction! We are thrilled to know that he went above and beyond to make sure the process was smooth. We wish you safe travels until we meet again!

March 16, 2025

Good dealer and good service. I took my car there and it was a great experience with Juan More

by diegodavidp26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan castillo
Mar 17, 2025 -

City KIA of Greater Orlando responded

Diego, We are grateful for you leaving Juan this flawless review! We are pleased to know that he made your experience great and provided you with good service. We hope to serve you again in the future.

March 16, 2025

Unfortunately, it doesn't matter how nice the people are, the service quality, and timeframes are poorly managed. I brought my car in for a recall that was never an issue. Since it was."fixed," I have now ha More

by Lsrodri911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jocelyn in Service
Mar 21, 2025 -

City KIA of Greater Orlando responded

Thank you for sharing your service experience with us. Were very sorry to hear of your disappointments with our dealership and to hear of the issues you encountered with your vehicle. If you would like to discuss further, please contact us at the dealership and ask for the Service Manager. We would love to help you!

March 16, 2025

Lleve mi vehiculo para arreglarle una luz del tablero y en Tres dias no lo hicieron. Sigue malo. Lo bueno es la atencion del Caballero que lo recibiò. More

by LUISFERNANDOGUTIERREZGUERRAVX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abel
Mar 21, 2025 -

City KIA of Greater Orlando responded

Luis, Gracias por tomarse el tiempo para escribir esta reseña honesta. Lamentamos mucho que la luz del tablero no funcione. Entendemos que nuestro equipo está solucionando el problema. Si tiene alguna otra pregunta, no dude en contactarnos en nuestro concesionario y preguntar por el Gerente de Servicio. Estaremos encantados de ayudarle.

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