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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
935 Reviews
City Limits Nissan is the only Nissan dealership in Austin! We are proudly under new ownership and committed to making your car buying and ownership experience easy, honest, and enjoyable. Whether you're shopping for a new Nissan or a used or certified pre-owned vehicle, we offer a transparent, no-pressure approach. Our certified technicians, knowledgeable team, and convenient location in South Austin off the I-35 motor mile serve drivers from Austin, Buda, Kyle, Pflugerville, Round Rock, Cedar Park, and beyond. We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. EVERY DETAIL MATTERS. That simple statement drives us to pay attention to everything when it comes to you! We believe in respecting your time and intelligence and want you to feel our passion to serve you, our community, and mentoring the next generation. Whether you're buying, selling, or servicing your vehicle, we’re here to help. Stop by or shop online today!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 935 reviews

March 12, 2025

Salesman was wonderful but took forever for finance to be ready for us, over 2 hours for finance. More

by camilletx24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Torin McGough
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Mar 14, 2025 -

City Limits Nissan responded

Thank you for taking the time to tell us about your experience, we will use your feedback to refine our efforts to provide truly exceptional service. I hope you have a great weekend, and we look forward to seeing you again! Thank you, Jason Laguna General Manager

March 10, 2025

Mr Jacob was a good dude. Helped a lot. The dealership though, Not impressed at all More

by damonedallen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jacob Dylla
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

City Limits Nissan responded

Thank you for taking the time to leave us your honest feedback, it is disappointing for us to hear that your experience was anything less than great and we appreciate you bringing this to our attention. We would like the opportunity to address your concerns, so please reach out to us directly at 512-444-1400 when you have a chance. Thank you, and we look forward to hearing from you. Jason Laguna General Manager

March 08, 2025

Charged me for a diagnostic fee but never fixed my issue! The Apple car play still doesn’t work it keeps shutting off. More

by Andrewmailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2025 -

City Limits Nissan responded

We are so sorry to hear that we fell short in meeting your expectations during your recent service visit, and appreciate you bringing this to our attention. We will reach out to you shortly to see if there is anything we can do to attempt to resolve this issue with you, and hopefully turn your experience around. Thank you, Jason Laguna General Manager

March 07, 2025

Daniel is great, he helps me with both vehicles and he always take care of things for me. More

by MICHAEL.RESA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

City Limits Nissan responded

Thank you so much for taking the time out of your day to leave us this feedback, we appreciate you and look forward to your next visit! If you need anything at all, please don't hesitate to reach out. Thank you, Jason Laguna General Manager

March 04, 2025

Working with City Limnits was great. No hard sale or pressure, just a grouop of people very friendly and helpful. Jacob Dylla went over a and above to help us out, and we got as very nic More

by Robert Gibbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Dylla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio
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Mar 04, 2025 -

City Limits Nissan responded

We are so glad to hear that the team went above and beyond for you, thank you for taking time out of your day to tell us about it! We look forward to providing you with many more happy miles and look forward to your next visit with us! Thank you, Jason Laguna General Manager

March 04, 2025

Eric was a great service advisor. I hope to have him next time. Very Professional. More

by LINDA.TREVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez
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Mar 04, 2025 -

City Limits Nissan responded

We are so glad to hear the Service team took good care of you and appreciate that you took the time to tell us about it! If you need anything, please contact us at 512-444-1400 and we'd be happy to help. Here's to many more happy miles! Thank you, Jason Laguna General Manager

March 03, 2025

Seems like this location’s service went down after South Austin Nissan sold the dealership to City Limits Nissan. Service website is not friendly & allow scheduling certain details. On my last visit-I ask More

by DEANNAPERSYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Hernandez
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Mar 03, 2025 -

City Limits Nissan responded

We greatly appreciate your feedback and want to thank you for bringing this to our attention. We strive to provide top notch service to every guest, every time and falling short of that is disappointing. We will use your comments to refine our efforts and ensure a better visit going forward. I am unable to find your profile in our system, so if you would please reach out to us at 512-444-1400 at your convenience we'd love to get more information. Thanks again and have a great week! Jason Laguna General Manager

Mar 07, 2025 -

City Limits Nissan responded

Hi, we regret to hear that your recent experience was anything less than exceptional. We'd like the opportunity to discuss this with you. Please reach out to us at (737) 701-5449 at your earliest convenience to discuss how we can turn your experience into a positive one.

March 02, 2025

Cooper went far and above what a good salesman is about. We were driving 6 hrs. To get the car. The one we were driving for cooper had given us a price of $3000-$7000 less than the same car in our area. We More

by cjsmall1112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cooper Owen, Frank Vallejo
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Mar 03, 2025 -

City Limits Nissan responded

Thank you so much for telling us about your recent visit, we are grateful for your review and are excited to welcome you to the City Limits Nissan family! I'll be sure to pass your comments along to the team. If you need anything at all, please don't hesitate to reach out! Thank you, Jason Laguna General Manager

Mar 05, 2025 -

City Limits Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2025

Jay and Johnny from Service was awesome. Worked with me on pricing. I'm a satisfied customer for life More

by SATRICHARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayden Scott, Eric Hernandez, Kendra Downey, John Torres
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Feb 28, 2025 -

City Limits Nissan responded

We are so glad to hear that the Service team took great care of you, and appreciate that you took the time out of your day to tell us about it! If you need anything at all, please don't hesitate to contact us. Thanks again and have a great weekend! Jason Laguna General Manager

February 28, 2025

Haggle free, hassle free. Friendly, knowledgeable. Jacob and Sergio are professional and kind. This is their passion not their job. Will definitely be returning in the future More

by Shelly.ybarra815
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Dylla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Dehoyos
Report | Print
Feb 28, 2025 -

City Limits Nissan responded

Reviews like yours keep us motivated to go above and beyond for our guests and we are grateful that you took the time to tell us about it! Welcome to the City Limits Nissan family, we can't wait for your next visit and hope you have a great weekend! Thank you, Jason Laguna General Manager

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