City Limits Nissan

City Limits Nissan responded

The transactions came back to us as fraudulent, we have offered you multiple opportunities to correct this issue in good faith and it is now in the hands of the APD and our attorney.

Prosperity Trust, Kerry Lampkin, TTEE responded

I dispute City Limits Nissan’s statement that Prosperity Trust, Kerry Lampkin TTEE was given “multiple opportunities to correct this issue in good faith.” That did not happen. If City Limits Nissan maintains that it did, then identify the exact dates, times, communications, and individuals who supposedly contacted me and offered an opportunity to cure or correct anything before law enforcement became involved. The history matters. On or about June 13, 2026, I purchased a 2023 Nissan Rogue through City Limits Nissan. On or about June 24, 2026, I obtained a 2022 BMW. Both were credit transactions involving financing, and I continue making monthly payments associated with those vehicles. I have records showing that City Limits Nissan accepted my tender of payment in connection with those June 2026 transactions. Later, in August 2026, I returned with referrals and beneficiaries whom I referred to City Limits Nissan for additional credit transactions. The same basic process was followed, including presentments intended for the down payment obligations. Those presentments were initially accepted, but days later City Limits Nissan began characterizing the transactions as fraudulent. That raises an obvious and serious question... If the same type of tender and process was accepted during my June 2026 transactions, why was I allowed to return in August 2026 and proceed through the same dealership process before City Limits Nissan suddenly began calling the transactions fraudulent? If City Limits Nissan believed there was a defect, discrepancy, processing issue, or problem with any presentment, I should have been contacted and clearly informed of that issue before the matter was escalated to law enforcement. I also dispute the suggestion that City Limits Nissan attempted to work this out with me beforehand. I was asked to return to the dealership under the understanding that business matters were going to be discussed. James Morgan had previously discussed bringing additional customers and referrals to the dealership. Instead, the circumstances surrounding that meeting and what followed caused me serious concern that conclusions were being made before I was ever given a meaningful opportunity to address whatever issue City Limits Nissan claimed existed. City Limits Nissan publicly stated that the transactions “came back to us as fraudulent.” I request that City Limits Nissan identify what specifically “came back,” from whom, on what date, concerning which transaction, and provide the documentation supporting that accusation. A serious accusation should be supported by serious evidence. I have preserved my transaction records, financing documents, communications, presentments, affidavits, and other supporting evidence concerning what occurred in June 2026 and August 2026. I stand behind my factual account. If City Limits Nissan contends that my account is false, then it should provide the records supporting its position, including documentation showing the alleged opportunities it claims were given to me to correct this matter. I am preserving City Limits Nissan’s public statements for use in any future proceedings. I am also evaluating claims arising from these events, including possible federal court claims, and I will seek whatever relief is supported by the evidence and applicable law. For the public record, I deny that City Limits Nissan gave me multiple opportunities to cure this matter before escalating it. I also dispute City Limits Nissan’s characterization of these transactions as fraudulent. The June 2026 transactions, City Limits Nissan’s acceptance of my earlier tender, the later August transactions, and the dealership’s own records deserve to be examined together, not selectively. Let the documents, communications, financing records, and evidence speak for themselves. Kerry Lampkin E&T Banker & Prosperity Trust - Kerry Lampkin, TTEE - AUTHORIZED REPRESENTATIVE

City Limits Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

City Limits Nissan responded

Good morning, thank you for taking the time to provide us with your feedback. We are disappointed to hear you are not satisfied with your visit and would like the opportunity to understand your experience so that we might correct our process going forward. Please reach out to us at your convenience at 512-444-1400. Thank you, Chenin Buck Owner Loyalty Manager

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

City Limits Nissan responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

City Limits Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

City Limits Nissan responded

Tpecorino33, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you'd be willing to provide more information, please reach out to us at (512) 862-1938 so we can assist you further. Thank you, Chenin Buck Owner Loyalty Manager

City Limits Nissan responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.