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City Limits Nissan

Austin, TX

4.5
182 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 182 reviews

September 11, 2024

Service department is always professional and helpful. It's never a long wait and the waiting area is always clean with optional free drinks and snacks. More

by PRICAN409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

The service writer was friendly and knowledgeable on the repair I needed on my truck. It was completed on time with a knowledgeable technician. He also informed me of repairs that would be required in the f More

by BHOFFMAN86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Everyone was very helpful and easy to work with. Quick service too, which I appreciated. More

by BJGTREVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

City Limits Nissan responded

Thank you for your review, I'm so glad to hear the Service team took good care of you and we hope to be able to provide you with many more years of excellent service! Please reach out if you need anything at all, we're always happy to help. Thank you, Luis Acosta General Manager

September 10, 2024

The customer service I received from Saul was amazing called by my name when I returned for my car explained everything I needed to know very happy with the service I received More

by tORRIEANN527929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Very nice. Ezekiel Sengiyunva was very knowledgeable and easy to talk to, a superb salesperson. Joel Hernandez handled all the paperwork very professional More

by i.negozi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ezekiel Sengiyunva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Hernandez
September 09, 2024

Maynor as well as the guys in the service dept (Saul, Tyler, Daniel) are always a pleasure to work with and are very knowledgeable. More

by Arielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maynor Barrientos
Sep 09, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us your feedback, I will be sure to pass your comments along to the Service team and we look forward to working with you again soon! Thank you, Luis Acosta General Manager

September 09, 2024

Daniel was kind, pleasant and forthcoming regarding my vehicle's needs. The building was clean and comfortable. More

by MMELENDEZ1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

City Limits Nissan responded

I am so glad to hear you had a great Service visit with us, and look forward to providing you with many more! I'll be sure to pass your comments along, and hope you have a fantastic week. Thank you, Luis Acosta General Manager

September 08, 2024

My check out process was very slow and inefficient. The work on my car was completed, I had paid my bill and was in the waiting area waiting to be told my car had been brought to the front. i finally More

by CHOMSHER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

City Limits Nissan responded

I genuinely appreciate you taking the time to leave feedback about your recent Service visit. I will be sure to use your comments to refine our processes and ensure a smoother transaction going forward. Have a fantastic week, and we hope to see you again soon! Thank you, Luis Acosta General Manager

September 08, 2024

Everything went just fine. Quick service and it was pleasant to stay there with a free coffee and get some work done. More

by DANO256
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

City Limits Nissan responded

Thank you for your review, we look forward to providing excellent service to every guest every time and I'm happy to hear that was the case for your recent Service visit. Please reach out if you need anything at all, we are always happy to help! Thank you, Luis Acosta General Manager

September 08, 2024

City Limits Nissan is the best in customer service! The staff are knowledgeable,friendly,transparent concerning your cars maintenance status. I received a warm/respectful greeting from Jay Carlos. He More

by needatx23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Jay
Sep 09, 2024 -

City Limits Nissan responded

I'm so glad to hear that our Service team took great care of you during your recent visit, and appreciate you taking the time to tell us about it! We hope to be able to provide you with many more years of excellent service! Thank you, Luis Acosta General Manager

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