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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
865 Reviews
City Limits Nissan is the only Nissan dealership in Austin! We are proudly under new ownership and committed to making your car buying and ownership experience easy, honest, and enjoyable. Whether you're shopping for a new Nissan or a used or certified pre-owned vehicle, we offer a transparent, no-pressure approach. Our certified technicians, knowledgeable team, and convenient location in South Austin off the I-35 motor mile serve drivers from Austin, Buda, Kyle, Pflugerville, Round Rock, Cedar Park, and beyond. We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. EVERY DETAIL MATTERS. That simple statement drives us to pay attention to everything when it comes to you! We believe in respecting your time and intelligence and want you to feel our passion to serve you, our community, and mentoring the next generation. Whether you're buying, selling, or servicing your vehicle, we’re here to help. Stop by or shop online today!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 865 reviews

December 21, 2024

The staff of this dealership made my service appointment a pleasant experience. Daniel was attentive and friendly and made me feel like a valued customer. City Limits Nissan even made the waiting experien More

by NEAL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us your review, I will be sure to pass your comments along to the team and we hope to provide you with many more years of top notch service! Thank you again and have a happy holiday! Jason Laguna General Manager

December 20, 2024

Dishonest: Lied to me about free oil changes for life of vehicle. When I bought the vehicle, I was told I’d get free oil changes for the life of the vehicle. When I showed up for my first oil change, they t More

by DN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Torin McGough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oswaldo Ramirez, Severo Perez
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Dec 20, 2024 -

City Limits Nissan responded

I am sorry to hear you did not have a great experience with us when purchasing your vehicle, and appreciate you taking the time to leave us your feedback. We would like to know more about your visit so that we might clear up any miscommunications and help turn your experience around. Please reach out to us at 512-444-1400 at your convenience, and we would be happy to help resolve this issue with you directly. Thank you, Jason Laguna General Manager

December 19, 2024

He was so friendly and helpful. It’s hard to find people like that. He explained things to me or I could understand. More

by rayluzalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
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Dec 19, 2024 -

City Limits Nissan responded

I am glad to hear the Service team took great care of you, I appreciate your feedback and we look forward to seeing you again soon! Thank you, Jason Laguna General Manager

Dec 21, 2024 -

City Limits Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2024

There was miscommunication on trade in and seemed to be some dishonesty with the deal. More

by BARBLDICKIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
frank Frank
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Dec 19, 2024 -

City Limits Nissan responded

I am sorry to hear you did not have a great experience with us, we aim to provide transparent and excellent service to every guest every time and appreciate you taking the time to tell us about your visit. If you would like to provide any additional information, please reach out at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

Dec 21, 2024 -

City Limits Nissan responded

Hi, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (737) 701-5449 when you have a chance. Thank you, and we look forward to hearing from you.

December 18, 2024

In my interaction with Ruben, he was helpful, personable, and knowledgeable. He provided great customer service and I ended the day with a wonderful car! More

by lisacolin39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Arispe
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Dec 19, 2024 -

City Limits Nissan responded

I am so glad to hear that you had a great visit with us, thank you for taking the time to tell us about it and I will be sure to pass your comments along to the team! Welcome to the City Limits Nissan family and have a great weekend! Thank you, Jason Laguna General Manager

December 17, 2024

Like the CS from Steven and Brad in getting the tire replacement. Thank you both. More

by CREYES7@AUSTIN.RR.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven, Sales Representative , Oswaldo Ramirez
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Dec 17, 2024 -

City Limits Nissan responded

I am glad to hear the team took good care of you, and appreciate you taking the time to tell us about it! If you need anything at all, please don't hesitate to contact us. Thanks again and have a great week! Thank you, Jason Laguna General Manager

December 17, 2024

The process was as smooth as possible. Jayden was knowable and easy to work with. More

by emma.benoit3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
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Dec 17, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us your feedback, we appreciate you and hope to see you again soon! Thank you and have a great week! Thank you, Jason Laguna General Manager

December 17, 2024

Excels in customer service. Stevorn was a pleasure to work with and went above and beyond. Thank you so much for everything! Highly recommend. More

by dora.toungate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stevorn Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to share your recent experience with us, I will be sure to pass your kind comments along and we are excited to welcome you to the City Limits Nissan family! Please reach out if you need anything at all, and have a great week! Thank you, Jason Laguna General Manager

December 17, 2024

Very pleasant to work with. With any questions I have they know the answer.i came in early for appointment because of the trouble I had and took my car with a hassle of being ea More

by ANGELICA_RUIZ82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

City Limits Nissan responded

Thank you so much for providing us with a review regarding your recent Service visit, I am so glad to hear the team took great care of you and will be sure to pass your comments along! If you need anything, please reach out to us at 512-444-1400 and we'd be happy to help! Thank you, Jason Laguna General Manager

December 17, 2024

Steve took the time to show me several different models that I was interested in and helped me to test driver 2 different cars. Then, he was patient with me as we talked through the price and the monthly p More

by patrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stevorn Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

City Limits Nissan responded

I am so glad to hear you had a great visit with us and genuinely appreciate your review! We are excited to welcome you to the City Limits Nissan family and look forward to providing you with many more years of top notch service. We can't wait to get your wife into the perfect car as well, thanks again and have a fantastic week! Thank you, Jason Laguna General Manager

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