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City Limits Nissan

Austin, TX

4.5
979 Reviews
City Limits Nissan is the only Nissan dealership in Austin! We are proudly under new ownership and committed to making your car buying and ownership experience easy, honest, and enjoyable. Whether you're shopping for a new Nissan or a used or certified pre-owned vehicle, we offer a transparent, no-pressure approach. Our certified technicians, knowledgeable team, and convenient location in South Austin off the I-35 motor mile serve drivers from Austin, Buda, Kyle, Pflugerville, Round Rock, Cedar Park, and beyond. We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. EVERY DETAIL MATTERS. That simple statement drives us to pay attention to everything when it comes to you! We believe in respecting your time and intelligence and want you to feel our passion to serve you, our community, and mentoring the next generation. Whether you're buying, selling, or servicing your vehicle, we’re here to help. Stop by or shop online today!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 979 reviews

March 03, 2025

Seems like this location’s service went down after South Austin Nissan sold the dealership to City Limits Nissan. Service website is not friendly & allow scheduling certain details. On my last visit-I ask More

by DEANNAPERSYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Hernandez
Mar 03, 2025 -

City Limits Nissan responded

We greatly appreciate your feedback and want to thank you for bringing this to our attention. We strive to provide top notch service to every guest, every time and falling short of that is disappointing. We will use your comments to refine our efforts and ensure a better visit going forward. I am unable to find your profile in our system, so if you would please reach out to us at 512-444-1400 at your convenience we'd love to get more information. Thanks again and have a great week! Jason Laguna General Manager

Mar 07, 2025 -

City Limits Nissan responded

Hi, we regret to hear that your recent experience was anything less than exceptional. We'd like the opportunity to discuss this with you. Please reach out to us at (737) 701-5449 at your earliest convenience to discuss how we can turn your experience into a positive one.

March 02, 2025

Cooper went far and above what a good salesman is about. We were driving 6 hrs. To get the car. The one we were driving for cooper had given us a price of $3000-$7000 less than the same car in our area. We More

by cjsmall1112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cooper Owen, Frank Vallejo
Mar 03, 2025 -

City Limits Nissan responded

Thank you so much for telling us about your recent visit, we are grateful for your review and are excited to welcome you to the City Limits Nissan family! I'll be sure to pass your comments along to the team. If you need anything at all, please don't hesitate to reach out! Thank you, Jason Laguna General Manager

Mar 05, 2025 -

City Limits Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2025

Jay and Johnny from Service was awesome. Worked with me on pricing. I'm a satisfied customer for life More

by SATRICHARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayden Scott, Eric Hernandez, Kendra Downey, John Torres
Feb 28, 2025 -

City Limits Nissan responded

We are so glad to hear that the Service team took great care of you, and appreciate that you took the time out of your day to tell us about it! If you need anything at all, please don't hesitate to contact us. Thanks again and have a great weekend! Jason Laguna General Manager

February 28, 2025

Haggle free, hassle free. Friendly, knowledgeable. Jacob and Sergio are professional and kind. This is their passion not their job. Will definitely be returning in the future More

by Shelly.ybarra815
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Dylla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Dehoyos
Feb 28, 2025 -

City Limits Nissan responded

Reviews like yours keep us motivated to go above and beyond for our guests and we are grateful that you took the time to tell us about it! Welcome to the City Limits Nissan family, we can't wait for your next visit and hope you have a great weekend! Thank you, Jason Laguna General Manager

February 27, 2025

I had a very positive experience in returning my leased Altima and in leasing another. I especially appreciated the time taken by the sales and finance staff to work with me in finding the car I wanted and More

by JOMCGI
Recommend Dealer
Yes
Employees Worked With
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forget her name, but a young woman, who is new to sales, was with Clayton part of the time. , Sergio Dehoyos, Severo Perez, Clayton Grassi
Feb 28, 2025 -

City Limits Nissan responded

I am so glad to hear you had a great visit with us, we appreciate you and I will be sure to pass your kind words on to the team! Thank you so much for taking the time out of your day to tell us about your experience, welcome to the City Limits Nissan family and have a great weekend! Thank you, Jason Laguna General Manager

Mar 02, 2025 -

City Limits Nissan responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at City Limits Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 27, 2025

They helped me buy my first car, with my preferred down payment even with a low credit score. I was skeptical and saying this wasn’t gonna work out but he had confidence that I will get approved, and I di More

by blackdiaz_28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I forgot their names, thank you all. , Matthew Arispe
Feb 27, 2025 -

City Limits Nissan responded

We are so glad to hear you had a great visit with us, and I'll be sure to pass your comments along to the team! Thank you for taking the time to tell us about it, welcome to the City Limits Nissan family and enjoy your new Sentra! Thank you, Jason Laguna General Manager

February 26, 2025

I was updated in a timely manner. If I had questions later on, they thoroughly explained and addressed my concerns. More

by JASMINEDELEON0723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez
Feb 27, 2025 -

City Limits Nissan responded

I am glad to hear that you had a good visit with us, we appreciate your feedback and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

February 24, 2025

The used car unit was great. Sergio, Estrella and Chuy were very professional and courteous. More

by 2waltons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus "Chuy" Aguilar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Dehoyos, Estrella Vitales
Feb 24, 2025 -

City Limits Nissan responded

Thank you for taking the time to leave us your feedback, we appreciate you and are happy to welcome you to the City Limits Nissan family! Thank you, Jason Laguna General Manager

February 24, 2025

Nissan Limits Austin is a very good place to buy a car. They are very attentive to details and always available to help. More

by jsv.junior
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Grassi
Feb 24, 2025 -

City Limits Nissan responded

Thank you so much for your kind words, we appreciate you and are happy to have been of service! Welcome to the City Limits Nissan family and have a great week! Thank you, Jason Laguna General Manager

February 23, 2025

City Limits Nissan was not able to identify why my 2023 Frontier would lose it's charge and I would have to jump start it. This has been an ongoing issue since I bought the truck in 2023. The only way I ca More

by rgperez55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Carlos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Downey
Feb 24, 2025 -

City Limits Nissan responded

I am sorry that we were unable to identify an issue with your vehicle, we ran every diagnostic available to ensure there were no malfunctions and to look for an underlying cause if there were. We pride ourselves on customer satisfaction and try to go above and beyond for our guests, so we regret that you did not have a good experience with us. If there is anything we can do for you in the future, please don't hesitate to reach out. Thank you, Jason Laguna General Manager

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