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City Limits Nissan

Austin, TX

4.6
844 Reviews
City Limits Nissan is the only Nissan dealership in Austin! We are proudly under new ownership and committed to making your car buying and ownership experience easy, honest, and enjoyable. Whether you're shopping for a new Nissan or a used or certified pre-owned vehicle, we offer a transparent, no-pressure approach. Our certified technicians, knowledgeable team, and convenient location in South Austin off the I-35 motor mile serve drivers from Austin, Buda, Kyle, Pflugerville, Round Rock, Cedar Park, and beyond. We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. EVERY DETAIL MATTERS. That simple statement drives us to pay attention to everything when it comes to you! We believe in respecting your time and intelligence and want you to feel our passion to serve you, our community, and mentoring the next generation. Whether you're buying, selling, or servicing your vehicle, we’re here to help. Stop by or shop online today!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 844 reviews

December 09, 2024

Jayden did a great job with contacting me about my vehicle being received by towing so they can work on my key replacement. He updated me during and after the process with cost etc. He's always respec More

by ADRIANABRADSHAW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
Dec 09, 2024 -

City Limits Nissan responded

I am so glad to hear the team took good care of you during your recent Service visit, and appreciate you taking the time to tell us about it! If you need anything at all, please don't hesitate to reach out. Thank you and have a great week! Thank you, Jason Laguna General Manager

Dec 12, 2024 -

City Limits Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. We are always more than happy to assist you if anything else comes up. Take care!

December 08, 2024

I went in to City Limits Nissan after having contacted them via email after initial hesitations on going into the dealership (I absolutely abhor the car buying process well used to.) I came in and I was s More

by MICHE B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Laguna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Duran, Raul Martinez, Madison Smith
Dec 09, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us such a detailed account of your visit, we appreciate you and are grateful for the opportunity to earn your business! I will pass your kind comments along to the team, we are so happy to welcome you to the City Limits Nissan family and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

December 07, 2024

First of all, they keep attributing my 2017 Juke info to my former 2013 Juke info for some reason, so I think I had been getting service recommendations based on that, then they didn't check a slow leak in More

by E
Recommend Dealer
No
Employees Worked With
Jayden Scott
Dec 07, 2024 -

City Limits Nissan responded

Thank you for making us aware of this situation and I apologize for the inconvenience, we appreciate your feedback and will look into correcting your profile with the appropriate VIN. If you would like to provide any additional information, please reach out to us at 512-444-1400 at your convenience. Thanks again and have a great weekend! Jason Laguna General Manager

Dec 07, 2024 -

City Limits Nissan responded

After discussing this with the Service team, it seems that the warranty you have is only usable at the dealership you purchased it from. We do keep records of all vehicles under your profile, so your Service Advisor did ask which vehicle we were looking at. We have made a note that you no longer own the 2013 Juke to avoid any further confusion. I hope this clarifies things for you a bit, and I will speak with the technician about why the leak in your tire was not checked on Monday. Thanks again for your understanding and we hope you consider us again in the future! Thank you, Jason Laguna General Manager

December 07, 2024

We appreciated the quick turnaround time and flexibility with repair schedule. Being able to pick up the vehicle same-day meant a lot! More

by pmcasarez12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
Dec 07, 2024 -

City Limits Nissan responded

Thank you so much for your review, we appreciate you and look forward to your next visit with us! If you need anything at all, please don't hesitate to reach out. Have a great weekend! Thank you, Jason Laguna General Manager

December 07, 2024

The dealership is definitely worth going going to. Prompt service and friendly is key. They have it all. They go way and beyond to make the customer happy. More

by Chelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Vela
Dec 07, 2024 -

City Limits Nissan responded

Thank you so much for your kind review, I will be sure to pass your comments along to the team and we hope to see you again soon! Thank you, Jason Laguna General Manager

December 06, 2024

Madison displayed excellent customer service, professionalism, and politeness. Very knowledgeable and helpful during the process. More

by ricksosa62
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Smith
Dec 07, 2024 -

City Limits Nissan responded

I am glad to hear the team took great care of you, and will be sure to pass your comments along! If you need anything at all, please don't hesitate to reach out. Welcome to the City Limits Nissan family and have a great weekend! Thank you, Jason Laguna General Manager

December 04, 2024

The experience was fabulous. Entered for service and got served with coffee and snacks but updates every few minutes. I love this place. The staff is courteous and very thorough More

by Rajeev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jett, Andrew "Buzz" Buzzerd
Dec 05, 2024 -

City Limits Nissan responded

Thank you so much for your kind review, we appreciate the opportunity to earn your business and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

December 02, 2024

City Limits Nissan Austin was a great place to buy a new car! Highly recommend. More

by Kicksbuyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Castillo, Georgii Ashmarin
Dec 03, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to tell us about your visit, please don't hesitate to contact us if you need anything and welcome to the City Limits Nissan family! Thank you, Jason Laguna General Manager

December 02, 2024

This is the Best Dealership I have been too! This was my first time purchasing a car in texas. I would recommended this dealership to anyone!! More

by mh88712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kemy Pignault
Dec 02, 2024 -

City Limits Nissan responded

We are so grateful for the opportunity to earn your business, and look forward to seeing you again soon! Congrats on your new car and welcome to the City Limits Nissan family! Thank you, Jason Laguna General Manager

December 01, 2024

This dealership is outstanding! Their customer service is best compared to Disney Cruise Line! Every need and want was met and exceeded. Jesse was incredible! He got us lunch! He al More

by crdunlap1985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Hernandez 5 STARS, Jesse Duran, Madison Smith
Dec 02, 2024 -

City Limits Nissan responded

Thank you so much for this glowing review, we are grateful for the opportunity to earn your business and hope to see you again soon! I'll be sure to pass these comments along to the team, thanks again and have a great week! Thank you, Jason Laguna General Manager

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