City Limits Nissan
Austin, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 844 reviews
Jayden did a great job with contacting me about my vehicle being received by towing so they can work on my key replacement. He updated me during and after the process with cost etc. He's always respec vehicle being received by towing so they can work on my key replacement. He updated me during and after the process with cost etc. He's always respectful. More
I went in to City Limits Nissan after having contacted them via email after initial hesitations on going into the dealership (I absolutely abhor the car buying process well used to.) I came in and I was s them via email after initial hesitations on going into the dealership (I absolutely abhor the car buying process well used to.) I came in and I was shown around, test drove vehicles and wenthrough the process by Madison. While very young, she exhibited supreme professionalism adn friendliness. She and my son im sure bonded over the UT-GA game and I learned about her and her venture into sales as well as some other personal life stories. I enjoyed meeting her. She helped me determine exactly what I wanted in a car. She listened to my concerns and tried her best to acccomodate them. She took care of me from the moment I waked in til I almost drove home. I met the Dealership General Manager Jason who came to make me feel like family and assured me that the sale wasn't the focus but making sure I was taken care of as a person. This softened my tension from having to come in and also make such a big choice to take up another vehicle after 10 years. all points of contact thhrough the process was pleasant. I almost feel as though I do not hate the car buying process any more. I was asked for permissions to find the best offers and it gave me ownership of the process. I never felt pressured jsut informed. Every point in the process was comforting and transparent; all important aspects to making a purchase or lease in my case. I drove away in a vehicle of my choice from the same location I initally bought my Nissan Altima 10 years prior. I can say I may very well be a Nissan owner for life as I have experience nothing short of dependability in the vehichle I drove fro 10 years to trust in individuals that made sure I moved into another capable Nissan (This time a Rogue RC.) Although going back into new car ownership is always mind racking, I believe wholeheartedly I am better having had the opportunity to start again with the assistance of the team (Jason, Raul, Pedro, Ruben Madison and Jesse) at City Limits Nissan. More
First of all, they keep attributing my 2017 Juke info to my former 2013 Juke info for some reason, so I think I had been getting service recommendations based on that, then they didn't check a slow leak in my former 2013 Juke info for some reason, so I think I had been getting service recommendations based on that, then they didn't check a slow leak in my tire after asking about it twice, then because of the confusion between the 2013 Juke and 2017 Juke, they called my third-party warranty and thus weren't able make any progress on a current issue. It's at another dealership that is saying the current issue can be resolved different/more directly than City Limits does. The car wash has held up nicely, though. More
The dealership is definitely worth going going to. Prompt service and friendly is key. They have it all. They go way and beyond to make the customer happy. Prompt service and friendly is key. They have it all. They go way and beyond to make the customer happy. More
Madison displayed excellent customer service, professionalism, and politeness. Very knowledgeable and helpful during the process. professionalism, and politeness. Very knowledgeable and helpful during the process. More
The experience was fabulous. Entered for service and got served with coffee and snacks but updates every few minutes. I love this place. The staff is courteous and very thorough Entered for service and got served with coffee and snacks but updates every few minutes. I love this place. The staff is courteous and very thorough with details. More
This is the Best Dealership I have been too! This was my first time purchasing a car in texas. I would recommended this dealership to anyone!! This was my first time purchasing a car in texas. I would recommended this dealership to anyone!! More
This dealership is outstanding! Their customer service is best compared to Disney Cruise Line! Every need and want was met and exceeded. Jesse was incredible! He got us lunch! He al Their customer service is best compared to Disney Cruise Line! Every need and want was met and exceeded. Jesse was incredible! He got us lunch! He also drove us home! Madison was very knowledgeable and patient. She answered all our questions, and gave exceptional advice. Joel made the loan process enjoyable and smoothe. We will be back, and we will tell our friends and family to visit City Limits Nissan for any future car needs! More



