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City Limits Nissan

Austin, TX

4.6
935 Reviews
City Limits Nissan is the only Nissan dealership in Austin! We are proudly under new ownership and committed to making your car buying and ownership experience easy, honest, and enjoyable. Whether you're shopping for a new Nissan or a used or certified pre-owned vehicle, we offer a transparent, no-pressure approach. Our certified technicians, knowledgeable team, and convenient location in South Austin off the I-35 motor mile serve drivers from Austin, Buda, Kyle, Pflugerville, Round Rock, Cedar Park, and beyond. We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. EVERY DETAIL MATTERS. That simple statement drives us to pay attention to everything when it comes to you! We believe in respecting your time and intelligence and want you to feel our passion to serve you, our community, and mentoring the next generation. Whether you're buying, selling, or servicing your vehicle, we’re here to help. Stop by or shop online today!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 935 reviews

January 17, 2025

I had light under my car they were unplugged and by the time I notice they got damaged. I'm never going back their again! More

by ANDY.ESCAMILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Hernandez
Jan 17, 2025 -

City Limits Nissan responded

I am so sorry to hear that you did not have a good visit with us, our goal is to go above and beyond for each guest every time and falling short of that is disappointing. We will review this information and get back to you as soon as possible. Thank you again for bringing this to our attention and have a great day. Jason Laguna General Manager

January 17, 2025

Great. Patient dealer and helped explained what was needed with my car. Very friendly experience. More

by abcruz26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
Jan 17, 2025 -

City Limits Nissan responded

I am happy to hear the Service team took good care of you during your recent visit, and we look forward to your next visit! If you need anything at all, please reach out to us at 512-444-1400 and we'd be more than happy to help! Thank you, Jason Laguna General Manager

January 17, 2025

Andrew buzzard was a great help, and provided a lot of support and explanation of the issues with the car. On the other side, the mechanic or technical team couldn’t resolve the issue and every time they More

by Patricia_romo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew "Buzz" Buzzerd
Jan 17, 2025 -

City Limits Nissan responded

I am sorry to hear that your visit with our Service team was not a more positive one. We are reviewing your feedback and will be in touch with you soon to see how we might resolve your issue. If you would like to provide any additional information in the meantime, please contact us at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

January 17, 2025

Awesome service and really appreciated the service that Clayton and the team provided to us. More

by info
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Grassi
Jan 17, 2025 -

City Limits Nissan responded

I am so glad to hear you had a great visit with the Sales team, we are excited to welcome you to the City Limits Nissan family and are always available should you have any questions! Thanks so much and have a great weekend! Thank you, Jason Laguna General Manager

January 16, 2025

I worked with Madison at the Pre-owned and we had a wonderful experience. The entire transaction was professional and smooth. All the staff we dealt with were attentive and polite. The vehicle itself w More

by bala.1302
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Abbassi, Madison Smith
Jan 17, 2025 -

City Limits Nissan responded

Thank you so much for your review, I am glad to hear the team took good care of you and I'll be sure to pass your comments along! Welcome to the City Limits Nissan family, and please don't hesitate to reach out if you need us! Have a great weekend! Thank you, Jason Laguna General Manager

January 15, 2025

Clayton was patient and helpful. The team was overall very kind. I was happy with my purchase. More

by blakemarshall1997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Grassi
Jan 15, 2025 -

City Limits Nissan responded

Thank you so much for your review, we appreciate you and are excited to welcome you to the City Limits Nissan family! If you need anything at all, please reach out to us at 512-444-1400 and we'd be more than happy to help! Thank you, Jason Laguna General Manager

January 15, 2025

Brought car in after there was damage to a tire guard at 11am. Meet with Andrew. Received a text approving services with no call and no video like usual receive. Called Andrew to speak about recommended ser More

by tiffkbish
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Carlos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew "Buzz" Buzzerd
Jan 15, 2025 -

City Limits Nissan responded

Thank you for your feedback and for bringing this to our attention. I am sorry to hear that your visit with us was less than satisfactory, we are reviewing this and will reach out to you shortly. If you'd like to provide additional information in the meantime, please reach out to us at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

January 14, 2025

Good dealership quick and easy purchase from them. still waiting on my rubber mats that they promised. More

by rubengalindo514
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus "Chuy" Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willis Prieto, Rick Abbassi
Jan 14, 2025 -

City Limits Nissan responded

Thank you so much for your review, we appreciate it and are grateful for the opportunity to earn your business! I followed up with the Parts and Service team, your mats have been ordered and we will contact you as soon as they are in. Please reach out if you have any additional questions at 512-444-1400 and we'd be happy to help. Thanks again and have a great week! Jason Laguna General Manager

January 13, 2025

Excelente servicio, excelente el trato con el personal, muy buen trabajo, todo excelente, estuvo a tiempo! More

by JACALA69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
Jan 14, 2025 -

City Limits Nissan responded

Gracias por su resena, lo apreciamos y esperamos volver a trabajar con usted pronto! Gracias, Jason Laguna General Manager

January 13, 2025

Jay was very helpful and informative about what was going on with my car! He talked me through everything and gave me time to think over what I wanted to approve. Very friendly and great customer service! More

by BARTLETT.JAZMINE96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

City Limits Nissan responded

I am glad to hear you had a good visit with our Service team, and I'll be sure to pass your comments along! If you need anything at all, please don't hesitate to contact us. Thanks again and have a great week! Jason Laguna General Manager

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