Back

City Limits Nissan - Service Center

Austin, TX

4.5
426 Reviews

426 Reviews of City Limits Nissan - Service Center

Sort by
September 20, 2024

Excellent customer service! ! Even did a complementary wash. I had a new key fob programmed for my son’s truck. More

by LREGIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Sep 21, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a review, we are excited to continue to provide you with the exceptional service you deserve for many more years to come! Please reach out if you need anything, and have a great weekend! Thank you, Luis Acosta General Manager

September 20, 2024

Everyone there was so nice and eager to help. I think it was the best car buying experience I love Nissan. More

by BRENDALKINGLIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cortez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Severo Perez
Sep 21, 2024 -

City Limits Nissan responded

Thank you for your kind words, I am so glad we had the opportunity to work with you and look forward to your next visit! Please reach out if you need anything at all, and have a great weekend! Thank you, Luis Acosta General Manager

September 19, 2024

When you walk into the service center not a single person says hello to you, you kinda wonder if you are in the right place while 6 guys sit behind the desk cutting up and carrying on. I was standing there f More

by Masc4Snax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 19, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a detailed review regarding your recent Service visit. I apologize that you did not receive the exceptional service that is our standard, and will use your comments as a training tool to refine our efforts and ensure it does not happen again. If you would like to provide additional information, please reach out to us at 512-444-1400 at your convenience. Have a great weekend, and we do hope to see you again! Thank you, Luis Acosta General Manager

September 19, 2024

Always take care of my car. Love the customer service as well. Will continue to come back. More

by Hansonchelsey84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
Sep 21, 2024 -

City Limits Nissan responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2024

Saul was really helpful and always keeping me in the loop on the work on my armada More

by NANCYFH80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
Sep 21, 2024 -

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2024

Thanks for always updating me on my vehicle and making me feel comfortable. Great job. More

by MSTSALAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
Sep 19, 2024 -

City Limits Nissan responded

Thank you for your review, we are always happy to help if you need anything at all and look forward to your next visit with us! Thank you, Luis Acosta General Manager

September 17, 2024

i went in for just an oil change but turns out i needed a new battery daniel called to let me know he’s amazing always going that extra mile for us! More

by rodriguezmargie1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

City Limits Nissan responded

I am happy to hear the Service team took great care of you, thank you so much for your review and have a great rest of your week! Thank you, Luis Acosta General Manager

September 17, 2024

Showed up for an early appointment to change out a part I had ordered months ago + an oil change. Was told to call ahead of time to make sure the part was in. It was. Took 2.5 hrs for the sales rep to ask me More

by clarengustkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

City Limits Nissan responded

Thank you for taking the time out of your day to let us know about your recent Service visit. If you would like to provide additional information about your visit, please reach out to us at 512-444-1400 at your convenience and we would love to work on a resolution with you. Our goal is to provide top notch service to every guest, every time and I apologize that we fell short of that standard. I look forward to hearing from you and hope you have a great weekend! Thank you, Luis Acosta General Manager

September 17, 2024

They treated me very well and extremely nice. Did not charge me which was great. More

by bradshaw.jj48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Erwin
Sep 17, 2024 -

City Limits Nissan responded

I am so glad to hear you had a great visit with our Service department, I'll be sure to pass your comments along to the team and we look forward to your next visit! Thank you, Luis Acosta General Manager

September 15, 2024

Loved the non pushy vibes when looking at vehicles to buy. Although our salesman left this location shortly after purchasing our new vehicle, coming back to get a status on our custom seat installation w More

by WILLKO747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Laguna
Sep 16, 2024 -

City Limits Nissan responded

Thank you for taking the time to tell us about your experience here at City Limits Nissan, we genuinely appreciate it and I am excited to pass your comments along to the team! If you are ever in need of anything at all, please reach out to us and we would be more than happy to help! Thank you, Luis Acosta General Manager

...
28
...