Back

City Limits Nissan - Service Center

Austin, TX

4.5
501 Reviews

501 Reviews of City Limits Nissan - Service Center

Sort by
July 17, 2025

Jason, Cindy and Oswaldo were all amazing to work with and made it an enjoyable experience! We have already told several friends and family about my experience and to let us know if they are looking for a More

by jv9584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Laguna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Bueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oswaldo in Finance - 5 Stars!
Jul 17, 2025 -

City Limits Nissan responded

Thank you so much for your kind review, we appreciate the opportunity to earn your business and that you took the time out of your day to tell us about your visit! I'll be sure to pass your comments along to the team and we hope to see you again soon. Welcome to the City Limits Nissan family and here's to many more happy miles! Thank you, Jason Laguna General Manager

July 17, 2025

The dealership made my oil change service appointment easy and painless. The price was reasonable as well. More

by monica ruedas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
Jul 17, 2025 -

City Limits Nissan responded

We are so happy to hear you had a great visit with our Service team and appreciate that you took the time to tell us about it! If you need anything at all, please reach out to us at 512-444-1400 and we'd be more than happy to help! Thank you, Jason Laguna General Manager

July 17, 2025

Very good service, the dealer is very clean and comfortable and the person who helped me was very friendly. More

by andreinalgonzalezb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jul 17, 2025 -

City Limits Nissan responded

Thank you for taking the time to leave us your feedback, we appreciate you and look forward to your next visit with us! Thank you, Jason Laguna General Manager

July 15, 2025

Excellent costumer service! Jay helped me with my car and he is always super helpful and professional. Goes above and beyond!! More

by supergirl785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

City Limits Nissan responded

We are so happy to hear you consistently receive the top notch service we strive to provide and appreciate that you took the time to tell us about it today! We hope to be able to provide you with many more happy miles, and we look forward to your next visit with us! Thanks again and have a great rest of your week! Thank you, Jason Laguna General Manager

July 15, 2025

we were communicated the wok was faster than expected. Our rental car was provided quickly as well. All good. More

by barb15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

City Limits Nissan responded

We are so glad to hear that you had a great visit with our Service team and appreciate that you took the time out of your day to tell us about it! If there is anything else we can do for you please don't hesitate to reach out to us at 512-444-1400 and we'd be more than happy to help. Thanks again and have a fantastic week! Thank you, Jason Laguna General Manager

July 10, 2025

Service was topnotch! Agent were very accommodating. They offered me a ride back to my house since my oil change/recall and tire rotation will take some time. Will keep co More

by shangrila_shields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

City Limits Nissan responded

Thank you for leaving us a review regarding your service visit, we appreciate your feedback and are happy to hear the team took great care of you! If you need anything at all please don't hesitate to contact us at 512-444-1400 and we'd be more than happy to help! Thank you, Jason Laguna General Manager

July 07, 2025

It was a great experience since the new owners have taken over! Jay and Eric were very helpful. More

by LISA@SPITCOOL.COM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric 5 stars
Jul 07, 2025 -

City Limits Nissan responded

We are happy to hear the team took great care of you during your recent service visit and appreciate you taking the time out of your day to tell us about it! Here's to many more happy miles, thanks again and have a great week! Jason Laguna General Manager

July 06, 2025

Courteous, professional, was able to get in and out quickly; Service Writer Jay was great More

by djy_1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

City Limits Nissan responded

We are so glad to hear you had a great service visit and appreciate you taking the time out of your day to tell us about it! Please reach out if you need anything at all, and have a fantastic week! Thank you, Jason Laguna General Manager

Jul 10, 2025 -

City Limits Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at City Limits Nissan! We are always more than happy to assist you if anything else comes up. Take care!

July 06, 2025

I was very satisfied with Eric Hernandez’s assistance in resolving my issue regarding my vehicle. He was very knowledgable, professional and courteous. He was very thorough in explaining the process. I am v More

by CASROD51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez and Valente Medina
Jul 07, 2025 -

City Limits Nissan responded

Thank you so much for your kind words, we will be sure to pass them along to the team and we look forward to the opportunity to provide you with many more happy miles! If you need anything please don't hesitate to contact us at 512-444-1400 and we'd be more than happy to help! Thank you, Jason Laguna General Manager

Jul 07, 2025 -

City Limits Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at City Limits Nissan! If you have any further questions, please give us a call. We're always happy to help!

July 03, 2025

I had a problem with my passenger door and this team dont check properly. Just to rotate wheels I 'd wait like 4 hrs and I had appointment. More

by jcarlos.barrientos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chenin Buck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

City Limits Nissan responded

We are sorry to hear you were not satisfied with your service visit, and appreciate you taking the time to leave us your feedback. We will discuss this with the team and then reach out to you shortly to hopefully resolve this issue with you. Thanks again and have a great day. Jason Laguna General Manager

...
5
...