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City Limits Subaru

Buda, TX

4.8
69 Reviews
City Limits Subaru is a brand-new, state-of-the-art dealership open now in Beautiful Buda, Texas! We’re made up of a friendly team of experts committed to providing exceptional service to our customers and supporting our local community. We operate with a Kindness First mentality, and the belief that everyone deserves to have an easy, fun, efficient experience when buying or servicing their vehicle. City Limits Subaru is a full-service dealership, offering a complete lineup of new Subaru vehicles, and a large selection of used cars, trucks and SUVs. Our Service department will exceed your expectations with only the best service for your scheduled maintenance, tires, batteries and brake jobs.
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14457 I-35

Buda, TX

78610

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Showing 69 reviews

October 08, 2024

City Limits came through for me on a Saturday, had to take care of business. More

by Peace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Ann Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

Michael Fonseca our sales dealer went above and beyond to ensure we had positive experience. More

by Misswhitzel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

City Limits Subaru responded

Thanks for the excellent feedback, Ms. Whitzel! We genuinely appreciate your kind words, and we are pleased to hear Michael provided you with a truly exceptional car buying experience! Congrats on your new Crosstrek! Enjoy and please don't hesitate to reach out with any questions. All the best!

August 26, 2024

Joe Morales was helpful and efficient. He was happy to answer all of our questions. More

by JO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

City Limits Subaru responded

Thank you for the excellent review, JO! We are happy to hear you enjoyed your sales experience with Joe! Congrats and wishing many happy miles in your new ride!

August 26, 2024

Took my vehicle in for Safety Recall, oil/filter change and for possible extended warranty by vehicle manufacturer. Recall repair could not be done as the inhibitor replacement switch was not avail More

by garybryning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Aguillon
Aug 28, 2024 -

City Limits Subaru responded

Gary, thank you for taking the time to rate our dealership and leave a review. We take pride in our customer service and never want our customers to have a bad experience, so we appreciate your feedback. You pointed out several things for us to address, which we would love to visit with you about at your convenience. You may contact Carin Moore, our Customer Relations Director, at 512-400-4511 at any time during normal business hours. We genuinely appreciate your business and look forward to a new opportunity to assist you with your automotive needs. Thank you in advance!

Aug 28, 2024 -

garybryning responded

The representative for Subaru of America has responded promptly and we have resolved their part of the issue. I have spoken via phone to Subaru representative on two separate occasions during the morning. I left two separate messages at the phone number I was instructed to call for Will at Service Advisors Desk but have not heard back from Will. Messages left @ 9:12am & 9:49am-No response by 1:40pm as I write this response. I have also responded to the phone number I was instructed to call at City Limits Subaru to resolves the issue but again there is no human contact and I'm stuck waiting to hear back Gary

Aug 29, 2024 -

garybryning responded

I have been in contact with Carin Moore Customer Relations at City Limits Subaru, she is a very attentive and patient individual well suited for her position. We discussed my concerns and at this point things are looking much better for a relationship with this dealer. We will have another contact when the repair parts for my vehicle arrive and I get my next exposure to the Service Department at City Limits Subaru. I'm old school, I hope I shake hands with my Service Advisor and we part as friends, someone I would say "Hi" to in the grocery store not attempt to avoid. Gary

August 07, 2024

My first visit to this new Subaru dealership everything went perfectly Megan the service rep was exceptional. Facilities were superb coffee bar sitting area wifi etc and value for money. Thanks City Limits More

by SWADITI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan and the coffee bar person
Aug 08, 2024 -

City Limits Subaru responded

Glad to hear that your experience at our Service Center was second-to-none! Thanks for allowing us the chance to earn your business - we'll be sure to relay all your kudos to Megan. Come back and see us soon!

August 02, 2024

Every good service, articulate, and informative in his description of the vehicle would recommend city limits Subaru. At a boy, at a boy.n More

by Blackie
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

City Limits Subaru responded

Thank you for the great review! We are thrilled to hear that Ricardo was able to provide you with a truly exceptional experience. We hope to see you back for your future automotive needs. Happy miles!

July 19, 2024

We had a very good experience at Subaru’s new dealership in Buda, TX! Every one was so nice and accommodating. More

by Bchasehop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou D’Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donovan Scandariato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wally Elostaz
Jul 20, 2024 -

City Limits Subaru responded

This is what we like to hear! Thanks for the friendly feedback. We will be sure to share your kind words with Wally, Lou, and Donovan! Congratulations on your new Forester! We hope to see you back at the dealership for your first service visit! Take care.

July 19, 2024

Lou is on top of the league with customer service. Hi is friendly and helpful and seems to genuinely care about the customer. City limits Subaru is the best place i have ever bought a car. More

by Ronda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou D’Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2024 -

City Limits Subaru responded

WOW! Thank you so much for all the kind words! All of our staff works hard to provide all our guests with a Truly Exceptional experience in every way, and it's nice to know that we hit the mark with you. We'll be sure to relay all the positive feedback to Lou. We hope to see you again soon! Happy miles!

July 02, 2024

Worked with Lou over the course of a couple visits and contacts to find the car I wanted. The experience was excellent and I couldn’t be happier. More

by benlowell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou D’Amico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

City Limits Subaru responded

We sure are lucky to have customers as kind as you, Ben! Thanks for the excellent feedback! We are pleased to hear Lou provided you a truly exceptional car buying experience! Congratulations on your new ride, and welcome to the CLS family!

May 31, 2024

This new Subaru dealership is state of the art. The culture and people are honest and transparent. And the customer service is superb. More

by rzmedina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

City Limits Subaru responded

Thank you so much for all the compliments to our team! We're very happy to hear that we were able to give you such a great experience! Congratulations and wishing you many happy miles!

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