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City Volkswagen of Chicago
Chicago, IL
4,197 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today!
So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 4,197 reviews
April 22, 2019
Purchase of new VW Atlas We visited Autobarn Volkswagen this past weekend to check out the VW Atlas. Our sales contact was JP Scala and he was great to work with - friendly an We visited Autobarn Volkswagen this past weekend to check out the VW Atlas. Our sales contact was JP Scala and he was great to work with - friendly and very knowledgeable about the Atlas. Five hours late we drove off we our new car. Overall, we found this specific car shopping experience to be low-pressure (from the dealer side, although obviously they were looking to close the sale) and I recommend the Autobarn to others. More
by GermanCarFan
Employees Worked With
Sean, John Paul "JP" Scala, Mark Benne
April 20, 2019
Happy New Golf Owner A clean, welcoming facility with helpful, attentive staff. JP answered all of our questions and was very eat and pleasant to work with. Love our new c A clean, welcoming facility with helpful, attentive staff. JP answered all of our questions and was very eat and pleasant to work with. Love our new car! Would definitely recommend. More
by Golf owner
Employees Worked With
John Paul "JP" Scala, Mark Benne
April 19, 2019
Awesome experience Great experience.Dan and Jp were able to offer the best price along with respectful and extremely quick communication. Hands down my best experience w Great experience.Dan and Jp were able to offer the best price along with respectful and extremely quick communication. Hands down my best experience working with a dealership in my life. Would recommend to everyone. More
by Chris1325
Employees Worked With
John Paul "JP" Scala, Dan Brasil
April 18, 2019
Personable and stress free My boyfriend and I recently bought a 2019 VW Tiguan from Ernie. The second we walked into the dealership, Ernie greeted us with a smile and was ready My boyfriend and I recently bought a 2019 VW Tiguan from Ernie. The second we walked into the dealership, Ernie greeted us with a smile and was ready to help with any questions or concerns we had. He was not pushy or assertive in any way and we did not feel pressured at any point in the process. Ernie was personable and very informative! He worked with our budget and we are very pleased with our purchase. We will recommend Ernie to all friends who are searching for a new or used car in the area. More
by Gbaxa
Employees Worked With
Ernie Quezada
April 16, 2019
Used car sales This review is for Mohammed Ali. He was extremely helpful in finding me a car that I was happy with. Excellent customer service! Allowed me to test dr This review is for Mohammed Ali. He was extremely helpful in finding me a car that I was happy with. Excellent customer service! Allowed me to test drive different vehicles, answered all of my questions, and made the experience a lot better than I was expecting as a first time car buyer. Will definitely recommend this dealership and Mohammed specifically to anyone looking to purchase a VW! More
by VWbuyer
Employees Worked With
Mohammed Ali, Dan Brasil
April 13, 2019
Excellent PLUS experience at The Autobarn City Volkswagen Our Salesperson Mohammed Ali was extremely knowledgeable and helpful, even anticipating personal needs before we could ask for them. He made sure we Our Salesperson Mohammed Ali was extremely knowledgeable and helpful, even anticipating personal needs before we could ask for them. He made sure we were completely satisfied with our VW Jetta in every small and large respect. Mark Benne followed through too, as did JP Scala and Laura Torres. Bravo!!! More
by Tom
Employees Worked With
Dan Brasil
April 13, 2019
JP and Autobarn is the Best! JP is an excellent salesman—very thorough, knowledgeable, and personable. Found Autobarn to be a great car dealership. The gentleman in finance was fa JP is an excellent salesman—very thorough, knowledgeable, and personable. Found Autobarn to be a great car dealership. The gentleman in finance was fast, accurate and pleasant. Autobarn made it enjoyable to purchase a vehicle at a reasonable price. Would highly recommend to anyone! More
by MargeBT
April 12, 2019
Great place was a little slow getting to the paperwork Ernie was great friendly an nice. After a handshake an agreement on price it did take forever to get to the paperwork but they must of been busy I gue Ernie was great friendly an nice. After a handshake an agreement on price it did take forever to get to the paperwork but they must of been busy I guess. Other then that everyone was super nice an friendly. More
by Dcunning81
Employees Worked With
Ernie Quezada, Mark Benne, Dan Brasil
April 11, 2019
Amazing Service!!!! I highly recommend The Autobarn City Volkswagen for an amazing lease deal! After seeing the Sign and Drive deal commercial and recommended to look at I highly recommend The Autobarn City Volkswagen for an amazing lease deal! After seeing the Sign and Drive deal commercial and recommended to look at their SUVs by my husband, Dan Brasil and Laura V. Torres took the stress out car shopping for me. I was connected with them through the website, which is a plus as it is updated with the evolving technology. They contacted with me the next day, set-up the appointment for a test drive and then signed the deal that day! They were honest and respected my criteria for what I was looking for in leasing a car for the first time. I am confident in their expertise and look forward to a partnership with them and Volkswagen. After many other attempts with dealerships, they are the only ones who made leasing a car the way it should be for customers. Even after the purchase, Dan and Laura have been in contact with me to answer questions and make sure that I am 100% happy with my leasing and overall experience, which has exceeded my expectations. I hope some of my friends and family will want to buy a car and will take advantage of receiving an amazing deal like me! More
by lmsamartino
April 11, 2019
Proud Tiguan owners It came to a point where our Beetle had had enough....and when we talked to Ray he had convinced us it was time. Thank you Ray for the GREAT experien It came to a point where our Beetle had had enough....and when we talked to Ray he had convinced us it was time. Thank you Ray for the GREAT experience. We highly recommend this store and Ray! More
by VW FAMILY MEMBER
