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City Volkswagen of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
5.0
4,192 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 4,192 reviews

April 28, 2026

I had a great experience at City Volkswagen of Chicago purchasing my Tiguan SE. Thank you to Edgar for being patient and helpful during the road test and throughout the communication process. I also appre More

by Zhangjzh28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Real
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

City Volkswagen of Chicago responded

How wonderful to hear Edgar’s patient guidance made purchasing your Volkswagen Tiguan SE smooth and positive. Thank you for choosing us. If there’s anything else you need, please reach out. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 27, 2026

Had a great experience with everyone we worked with at City VW. Edgar and his team were communicative and helpful throughout the process and really worked with us to come up with a great deal! More

by Radcliffe.erin.13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Kreiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2026 -

City Volkswagen of Chicago responded

Thank you for your five star rating. We’re thrilled Edgar guided the process and helped secure a great arrangement for your used Hyundai Tucson. Enjoy every drive and let us know if any questions arise. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 26, 2026

I’m so excited about my new vehicle! Laura was so sweet and truly amazing! My daughter absolutely loves our new vehicle. I couldn’t thank you enough Laura. See you next time! More

by nyeshakache
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura V. Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2026 -

City Volkswagen of Chicago responded

What a joy to hear you’re thrilled with your new Volkswagen Tiguan Limited and that Laura V. provided such excellent assistance. We’re delighted your daughter loves the vehicle and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 26, 2026

Incredible process. Dealer ice used before for multiple Volkswagens. This time I lived a bit further from this dealer but they had car i needed. Laura the sales rep reac More

by Costakokenes82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura V. Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2026 -

City Volkswagen of Chicago responded

It’s fantastic to hear you enjoyed securing your new Volkswagen GLI with us. Laura V. is pleased she could guide you smoothly from start to finish and treat your family so well. We appreciate your recommendation and look forward to helping you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 24, 2026

Edgar and City VW are the real deal. They are honest, low pressure, genuine and transparent. I couldn’t ask for a better car buying experience. Do yourself a favor and make it easy on yo More

by marv213
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2026 -

City Volkswagen of Chicago responded

Thank you for calling out Edgar’s transparent, low pressure approach. We’re delighted your purchase felt genuine and straightforward. Enjoy your Volkswagen! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 23, 2026

Ray and Rob did a great job - communication was easy and quick, it’s why I’ve been a 4x repeat customer with City VW! More

by aguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Kreiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2026 -

City Volkswagen of Chicago responded

We appreciate your continued loyalty as a four-time Volkswagen customer. It’s great to hear Ray and Rob provided clear and efficient communication throughout your visit. Thank you for choosing Volkswagen again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 23, 2026

Ray was great and took car of my way and I on separate occasions within 3 months of one another. Thanks for the professionalism with a smile More

by ChicagoCar
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2026 -

City Volkswagen of Chicago responded

It’s fantastic that you returned for service on your Volkswagen Tiguan twice in just a few months, and that Ray delivered professional, friendly care each time. We appreciate your trust in us. We look forward to assisting you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 23, 2026

This is our second car with Edgar Anaya. Great experience from start to finish. The team was helpful, transparent, and made everything easy. Highly recommend! More

by Narda Gutierrez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2026 -

City Volkswagen of Chicago responded

We’re delighted to welcome you back for your second Volkswagen with Edgar. It’s great to know the team’s transparency and helpfulness made the process seamless. Thank you for recommending us. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 22, 2026

ray cotto was great , it was quick friendly and I walked out happy. With my new car. More

by camartin130
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2026 -

City Volkswagen of Chicago responded

Thank you for the five star rating! We’re delighted Ray provided efficient and friendly service so you could walk away happy with your pre-owned Volkswagen Taos. Enjoy every mile in your new car! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 22, 2026

Great experience great people . I'd recommend them to family and friends. Thank you very much. More

by Pat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2026 -

City Volkswagen of Chicago responded

It’s wonderful to hear you’d recommend us to friends and family. Ray and our team are delighted your used Volkswagen purchase went smoothly. Thank you for your trust. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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