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City Volkswagen of Chicago

Chicago, IL

Overview
Employees
Reviews
Vehicles
5.0
4,182 Reviews
When you visit City Volkswagen of Chicago, you will find a staff of car enthusiasts eager to assist you with all your VW sales, service and financing needs. Whether you're buying a new or used Volkswagen, or want to service the one you already own, The Car Enthusiast Company is here to help. Visit our Volkswagen dealership in Chicago, IL, today! So thank you for your interest in City Volkswagen of Chicago. The solid values that we’ll present here are the first step in the process. From here on, we will respond to your questions on a timely basis with reasonable answers. And we will always respect your time.
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5330 W. Irving Park Road

Chicago, IL

60641

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Showing 4,182 reviews

April 20, 2026

Great service ! Highly professional! Explained all the features of my vehicle and I was able to get my new car! More

by Lorenzo1399
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2026 -

City Volkswagen of Chicago responded

We’re delighted Ray provided you with professional service and explained every feature of your Tiguan. Congratulations on your new Volkswagen and thank you for the fantastic review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 20, 2026

Ray Cotto was amazing at City VW of Chicago. Pleasure to work with and the smoothest car buying process that I've ever experienced...and I've bought many many cars. Thanks Ray, you're the best! More

by rganesan02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2026 -

City Volkswagen of Chicago responded

It’s great to hear Ray made your used Volkswagen purchase so effortless. Knowing this was your easiest car-buying experience after many means a lot to us. Enjoy your new ride and feel free to reach out if you need anything. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 20, 2026

Me and my father had a greet experience here . I definitely recommend edgar he was super helpful and patient ! More

by elaizalinares
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 17, 2026

Laura was FANTASTIC to work with! She ensured we knew everything about the car itself and made sure we understood every step of the process. The team did everything to ensure we could More

by allieback4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura V. Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne.
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Apr 17, 2026 -

City Volkswagen of Chicago responded

What a pleasure to see your feedback, and thanks for recommending us! We’re thrilled Laura V. walked you through every step and that our team secured the precise test drive that led you to your new Volkswagen Tiguan Limited. Please let us know if there’s anything else we can do for you. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 16, 2026

I received a great service from David, he answered all my questions. He’s friendly and professional. More

by Lizymtz08
Recommend Dealer
Yes
Employees Worked With
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2026 -

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with David and our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 15, 2026

Just got my Tiguan R-Line in the avocado green and it’s amazing. Traded up from our 24 Taos SEL to the 2025 Tiguan R-Line and really couldn’t be happier. Thank you Ray for all that you did to help me get i More

by Rottnerig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

City Volkswagen of Chicago responded

It’s fantastic to hear you’re enjoying your avocado green Tiguan R-Line and that trading up from your Taos SEL was seamless. We’ll be sure to pass along your thanks to Ray for guiding you through the process. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 13, 2026

Quick, efficient, friendly and good service. It was a very easy process in purchasing the car. More

by willjlenart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Kreiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2026 -

City Volkswagen of Chicago responded

It’s wonderful to hear our process was quick and efficient, and you found the service friendly. Congratulations on your new Volkswagen Jetta. We look forward to assisting with any future needs. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 11, 2026

Ray C. was very helpful in selecting the right financing, and completely walked us through the process with all our questions answered as we finally decided More

by Kgarciax071
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2026 -

City Volkswagen of Chicago responded

Thanks for sharing your experience with Ray and congratulations on your used Volkswagen Tiguan. We’re glad Ray guided you through the financing details and answered all your questions. Let us know if we can help again down the road. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 06, 2026

Ray es un exelente persona y ser humano ,atiende con mucha paciencia y busca la comodidad de cada cliente supero mis expectativas...felicitaciones a este lugar. More

by perlazavasquezdamaris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Cotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2026 -

City Volkswagen of Chicago responded

It’s wonderful to hear that Ray provided patient service and ensured your comfort throughout the process. Thank you for choosing a used Volkswagen Atlas Cross Sport and for sharing that we surpassed your expectations. Congratulations on your new vehicle! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 03, 2026

Very good! Come see David and Juan They helped me buy my new 2026 Tiguan More

by Garcia.armando69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Franchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID H ALCARAZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2026 -

City Volkswagen of Chicago responded

Thank you for the 5-star review and congratulations on your new 2026 Volkswagen Tiguan. David and Juan enjoyed assisting you and we’re here anytime if questions arise. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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