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City Volkswagen of Highland
Highland, IN
1,856 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.
Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,856 reviews
March 04, 2023
Very honest and straight forward sales person and outstanding management , Awesome customer service . Will definitely not hesitate to buy my next vehicle here . outstanding management , Awesome customer service . Will definitely not hesitate to buy my next vehicle here . More
by Jleon_28
Employees Worked With
Erik Dahlman, Trevor Accorsi, Maggie Gacek
March 04, 2023
Clean friendly environment. Lameshia was amazing and attentive to all our questions and needs. Will definitely recommend to anyone Lameshia was amazing and attentive to all our questions and needs. Will definitely recommend to anyone More
by elsieboo.abby
March 04, 2023
Had a wonderful experience trading in my old car for a new one. Lameshia was very helpful and friendly, making the entire process easy and fast. Highly recommended come check them out! new one. Lameshia was very helpful and friendly, making the entire process easy and fast. Highly recommended come check them out! More
by jhovannyj
March 02, 2023
She was such an amazing person to talk to while going over information and she helped me get the car I’ve been wanting, I definitely recommend going to her for your next car. over information and she helped me get the car I’ve been wanting, I definitely recommend going to her for your next car. More
by kyliemchavez
Employees Worked With
March 01, 2023
Got about what I expected, which is average. Nothing out of the ordinary. They tacked on a used cleaning fee of over four digits to the original price, which surprised me. The folks working t Nothing out of the ordinary. They tacked on a used cleaning fee of over four digits to the original price, which surprised me. The folks working there were all nice people. I didn’t feel like they were trying to trick me in any way. They were just doing their jobs within the confines of the dealership. They wouldn’t lower the price at all, even though the used car was on the lot for four weeks. I did like that the salesman called me several days after the sale asking how I liked the car. I told him of two minor oversights that I corrected after the sale and they made no effort to compensate me for the inconvenience. It was less than $10 total cost. More
by JC46368
Verified CustomerEmployees Worked With
The other finance gentleman named maybe Tyler?, Erik Dahlman, Trevor Accorsi
February 28, 2023
Amazing staff! Erik, Trevor, and Tyson were the absolute greatest would recommend to anybody looking to purchase a VW! Erik, Trevor, and Tyson were the absolute greatest would recommend to anybody looking to purchase a VW! More
by taylor_jamaica12
Employees Worked With
Tyson , Erik Dahlman, Trevor Accorsi
February 28, 2023
Moises was wonderful to work with. He was extremely personable, listened to what our needs were and did a wonderful job communicating with us throughout our new car buying experience. He was extremely personable, listened to what our needs were and did a wonderful job communicating with us throughout our new car buying experience. With the help of Sean and Tyson all three of City VW of Highland’s team members who helped us made the entire car buying process smooth and seamless. More
by mora090410
Employees Worked With
Tyson Felder, Sean Koester, Moises Alvarez
