City Volkswagen of Highland

Mike Logan was the most pleasant salesman I’ve ever had to deal with. Very knowledgeable showed me everything I needed to know about the vehicle. It was just the greatest pleasure. Thank you. to deal with. Very knowledgeable showed me everything I needed to know about the vehicle. It was just the greatest pleasure. Thank you. More

My experience at City VW was definitely 5 star. Whether it was their patience as I figured out what I wanted, or their knowledge about their product, I highly recommend them and VW to everyone. And Whether it was their patience as I figured out what I wanted, or their knowledge about their product, I highly recommend them and VW to everyone. Andy the salesman and Sully the manager were amazing. More

My experience at City VW was a 5/5. Andy was amazing! The manager Sully was amazing. I highly recommend them for your next cat! Andy was amazing! The manager Sully was amazing. I highly recommend them for your next cat! More

Overall great customer service and very helpful in making my decision for my new vehicle! Thank you all! my decision for my new vehicle! Thank you all! More

Andy was extremely helpful throughout the entire process! He was very detailed with information and me feel confident in my purchase! He was very detailed with information and me feel confident in my purchase! More

After dealer with other not so honest dealerships I had the pleasure of working with Mark. No high pressure sales tactics or add ons to the cars price. Im really happy with my 24 GTI DSG. Suli is the GM & the pleasure of working with Mark. No high pressure sales tactics or add ons to the cars price. Im really happy with my 24 GTI DSG. Suli is the GM & I had a nice long conversation with him prior to my purchase. He really enoys helping what he does.. City VW has earned a loyal customer with me. More

The experience was good but the car that was sold had some problems overall not to bad some problems overall not to bad More

Mike has been great getting me through the car buying details. It’s been 10 years since I bought a car and his knowledge, personality and follow through has been very helpful. details. It’s been 10 years since I bought a car and his knowledge, personality and follow through has been very helpful. More

Our sales rep was great, and the GTI is incredible. Unfortunately, the rest of the sales experience with City Volkswagen of Highland was horrible, bordering on fraudulent. We live out of state, found t Unfortunately, the rest of the sales experience with City Volkswagen of Highland was horrible, bordering on fraudulent. We live out of state, found this car online, negotiated a price by phone, and then traveled to the dealership to complete the transaction and get the car. When signing paperwork, they insisted we had to pay them the sales tax and license fees, which we've never had to do when buying previous cars out of state. I told them repeatedly that we wanted to do it ourselves when we got home, but they refused to let us do that. The sales tax amount they said we had to pay was at least $1500 too high, which we showed them through an online tax calculator, but they refused to budge and insisted we had to pay the amount they came up with. They said we could apply for a refund from our state if the amount was wrong. When we finally received the title and tags, we took it to our state licensing office, and they confirmed that the dealer charged us too much. However, the license bureau said they did not receive the overage and that the dealer must still have it. When we contacted the dealer's sales manager, he said we would have to apply for a refund from the state. When I explained what the license office told us, he still insisted we have to get a refund from our state. We have official documentation and receipts of everything--what we paid the dealer, what the state license bureau says we should have paid in taxes, what the state actually received from City Volkswagen of Highland, and all the correspondence between everyone. AVOID DOING ANY BUSINESS WITH CITY VOLKSWAGEN OF HIGHLAND, ESPECIALLY IF YOU LIVE OUTSIDE OF INDIANA! More

Pleasure to work with. Very informative and never felt pressured to purchase. Highly recommend working with Mike. Very informative and never felt pressured to purchase. Highly recommend working with Mike. More