City Volkswagen of Highland

Our Entire ordeal lacked in truth and transparency. The finance manager, Jennifer Stewart, was less than honest and used manipulative tactics to try reaching a deal with my husband and myself. But, I The finance manager, Jennifer Stewart, was less than honest and used manipulative tactics to try reaching a deal with my husband and myself. But, I’m sure she wasn’t acting alone. I RATE THIS DEALERSHIP A 1 OUT OF 5 STARS. The 1 going to the salesperson Andy Only. After freezing in this dealership, being charged too much sales tax, not being offer a proper warranty (but offer the most expensive) and not being offered GAP insurance, we will never patronize them again. The lack of transparency was unbelievable, especially, by the Finance Manager, Jennifer Stewart. I would advise never walking into their establishment, but if you do STAY ALERT. Her tactics, along with others in the SHARK TANK office filled with the General Manager and others will drain you and then take you for everything you have. The used car manager , Mike, was nice. All encounters with him were very detail and seemed truthful. Overall again, I will never do business here again. More

Great customer service, worked with me on understanding the process and details of buying a new car. They were very patient and even stayed late to see it through. They knew when to laugh and tell jokes bu the process and details of buying a new car. They were very patient and even stayed late to see it through. They knew when to laugh and tell jokes but also when to get serious. More

Andy McQuiston was a very helpful in the process. He made this go very smooth. He made this go very smooth. More

Very helpful and even made the experience enjoyable every step of the way. Will definitely be coming back for my next car step of the way. Will definitely be coming back for my next car More

My Salesman, Keith was very professional and we were able to finalize the the deal with minimal haggling. to finalize the the deal with minimal haggling. More

Moises Alvarez made my experience at VW go very smoothly. I would highly recommend him to my friends and family. Thank you Moises for being patient and very attentive and most of all understanding. I would highly recommend him to my friends and family. Thank you Moises for being patient and very attentive and most of all understanding. More

We had a very great experience buying our new car at City Volks Wagon. Lameshia was great! Volks Wagon. Lameshia was great! More

Eric and Tyson were great to work with. Accommodating and knowledgeable. Overall good experience, would recommend Accommodating and knowledgeable. Overall good experience, would recommend More

Moises was very easy to talk to. He made us feel comfortable, didn’t pressure us and answered all of our questions. I will definitely refer Moises to any of our friends and family lo He made us feel comfortable, didn’t pressure us and answered all of our questions. I will definitely refer Moises to any of our friends and family looking for a VW. He has already called me and offered to meet to make sure that I know the ins and outs of the VW I purchased. More

Erik Dahlman, Steve, and Trevor and the entire staff were so accommodating even when we were hours late and they stayed until everything was completed and we were satisfied! Any time I call, they are ready so accommodating even when we were hours late and they stayed until everything was completed and we were satisfied! Any time I call, they are ready and willing to assist! And most importantly, they are honest and easy to do business with! Both my daughter and I will be forever customers! More