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City Volkswagen of Highland
Highland, IN
1,881 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.
Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,881 reviews
March 10, 2021
Although my services took much longer than reported, Alexis kept me informed on where the staff was in the process. She was very friendly and professional. Alexis kept me informed on where the staff was in the process. She was very friendly and professional. More
by Deejay
Verified CustomerEmployees Worked With
Alexis King
March 04, 2021
The sales person Mike was very helpful and kind. The car was a great deal and I love it! This was my first time financing a vehicle. Thanks to Mike and Sean for helping me through this process. was a great deal and I love it! This was my first time financing a vehicle. Thanks to Mike and Sean for helping me through this process. More
by SHARON.L.HALL7
Employees Worked With
Mike Pazda, Dana Sigler, Sean Pelkey
March 04, 2021
Great experience, however I was disappointed that tires were not balanced during rotation. I feel that should have been asked or automatically done. Come back, charged again but no further issues. were not balanced during rotation. I feel that should have been asked or automatically done. Come back, charged again but no further issues. More
by TROYMATTHIS
Employees Worked With
Glenn Tucker, Alexis King
March 03, 2021
Never looked at my front tire.The car wash was bad. I was hoping with new ownership the service would have been better. I guess I will just drive to Pugi where I bought the car. hoping with new ownership the service would have been better. I guess I will just drive to Pugi where I bought the car. More
by Mike
Employees Worked With
Alexis King
March 03, 2021
I had a great experience servicing my sportwagen at City Volkswagen. Rebecca took care of me and was pleasant and knowledgeable. She got me a 50k service quickly and efficiently and even accomodated my pa Volkswagen. Rebecca took care of me and was pleasant and knowledgeable. She got me a 50k service quickly and efficiently and even accomodated my particular special requests. This is my sevice shop for as long as I have my VW, and will probably be where I get my next one! More
by db
Employees Worked With
Rebecca Denisiuk
March 03, 2021
Very friendly and efficient service. Both sales and service experience has been wonderful. I would definitely refer this dealership to family and friends who are interested in a vehicle service experience has been wonderful. I would definitely refer this dealership to family and friends who are interested in a vehicle More
by TIMWOZ
Employees Worked With
Mike Pazda, Bogdan Studzinski, Glenn Tucker
March 02, 2021
They are very friendly and professionell. I can only recommend this dealership for buying a new or used Volkswagen as well as for servicing your car. recommend this dealership for buying a new or used Volkswagen as well as for servicing your car. More
by PETER ZUCKER
Employees Worked With
Alexis King
March 02, 2021
Kevin was super accommodating in getting my payment where I wanted. He was honest through the whole process and helped me get the best car I’ve ever owned! Can’t wait to lease another car from him in 3 years I wanted. He was honest through the whole process and helped me get the best car I’ve ever owned! Can’t wait to lease another car from him in 3 years 😃 More
by Ktjurz
Employees Worked With
Kevin Wilson
March 02, 2021
Worked with Kevin, Bogdan, and Moe to lease my new Volkswagen Atlas and couldn't be happier. The whole team made the process simple and easy for us and I can't recommend them enough! Volkswagen Atlas and couldn't be happier. The whole team made the process simple and easy for us and I can't recommend them enough! More
by Genevieve Rico
Employees Worked With
Bogdan Studzinski, Moe Atef, Kevin Wilson
March 02, 2021
I was impressed with the Informative, responsiveness and politeness of the service folks. I was a bit concerned at first since the name change but I am no longer. The service remains A-1. politeness of the service folks. I was a bit concerned at first since the name change but I am no longer. The service remains A-1. More
by ASTEPAHEAD3
Employees Worked With
Rebecca Denisiuk, Alexis King
