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City Volkswagen of Highland
Highland, IN
1,928 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.
Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,928 reviews
March 01, 2021
It took two times to fix the car correctly. The second time the car came home smelling like diesel. Called the service mgr. and left a message, 2 weeks later still no response from the service manager or time the car came home smelling like diesel. Called the service mgr. and left a message, 2 weeks later still no response from the service manager or anyone there. What looks like oil and antifreeze look to be in the skid pan. I'd say their communication skills are minimal at best. I had to call each time to find out that the part was in. I can't imagine that this is a dealer that will survive long if it continues the service and follow up its given us. More
by brianstockton
Verified CustomerEmployees Worked With
Rebecca Denisiuk
March 01, 2021
Great dealership. On my 4th car with you guys and Eric Davidson has made the process very quick and pleasant each time! Highly recommend them, in fact I already have! Davidson has made the process very quick and pleasant each time! Highly recommend them, in fact I already have! More
by SUSAN S.
Employees Worked With
Eric Davidson, Alexis King
March 01, 2021
Great service - went right in at scheduled time and appointment took as long as promised. Dealership clean, safety with social distancing and masking. Same as prior experience. appointment took as long as promised. Dealership clean, safety with social distancing and masking. Same as prior experience. More
by YAMAT.RYAN
Employees Worked With
Glenn Tucker
March 01, 2021
City Volkswagen of Highland is always thorough when repairing my vehicle. The service rep who always helps me, Glenn, is always so communicative and nice. He takes the time to patiently explain what is repairing my vehicle. The service rep who always helps me, Glenn, is always so communicative and nice. He takes the time to patiently explain what is wrong with my vehicle and makes sure I understand. My car always comes out so shiny, clean, and running beautifully. More
by CARRIE.LENCE
Employees Worked With
Glenn Tucker
March 01, 2021
Good people good service excellent prices good communication good explanation on the extra package clean place I will go there again good on social distance and covid 19 protocol communication good explanation on the extra package clean place I will go there again good on social distance and covid 19 protocol More
by GALANIS1859
Employees Worked With
Bogdan Studzinski, Cindy Tataren, Moe Atef, Kevin Wilson
February 11, 2021
Leased my new Volkswagen from Mike. He was very knowledgeable and made sure I knew everything I needed to know about my new Atlas. Thanks Mike!! knowledgeable and made sure I knew everything I needed to know about my new Atlas. Thanks Mike!! More
by elegija
Employees Worked With
Mike Pazda
January 29, 2021
My wife and I got our atlas from here. We worked with salesmen Mike Pazda. He was the best salesmen we ever worked with by far. He makes you feel comfortable and doesn’t make car buying feel like a norma salesmen Mike Pazda. He was the best salesmen we ever worked with by far. He makes you feel comfortable and doesn’t make car buying feel like a normal salesmen would. More
by malik013
Employees Worked With
Mike Pazda
May 27, 2018
Great experience Our salesman, Eric was especially accommodating, friendly and knowledgeable without being pushy. He went out of his way to even take care of minor d Our salesman, Eric was especially accommodating, friendly and knowledgeable without being pushy. He went out of his way to even take care of minor details. More
by Lauracar
Employees Worked With
Eric Davidson
April 25, 2018
Mike is the man I wanted to write a review for the salesman Mike Pazda that I dealt with. Dealing with him was a great experience and I would recommend this dealersh I wanted to write a review for the salesman Mike Pazda that I dealt with. Dealing with him was a great experience and I would recommend this dealership because of him!!!! More
by Chev
Employees Worked With
Mike Pazda
April 21, 2018
Purchasing Experience Mike was extremely professional and knowledgeable about the Volkswagen fleet that streamline the purchasing process. Excited to be joining the VW fam Mike was extremely professional and knowledgeable about the Volkswagen fleet that streamline the purchasing process. Excited to be joining the VW family, and couldn’t recommend a better sales representative. More
by bbuoscio7120
Employees Worked With
Mike Pazda
