City Volkswagen of Highland

All employees were cordial and attentive to our needs. We were shown the invoice the vehicle to be purchased to enable us to better understand the deal we were receiving. Since purchasing our new VW Passat w were shown the invoice the vehicle to be purchased to enable us to better understand the deal we were receiving. Since purchasing our new VW Passat we have received check-up emails at regular intervals and reminders for courtesy check-ups/service visits. More

Best dealership hands down!! Great customer service. Awesome pricing for new cars and trade values. The service department is outstanding when it comes to customer service...especially Sheryl. Bruce th Awesome pricing for new cars and trade values. The service department is outstanding when it comes to customer service...especially Sheryl. Bruce the general manager is very personable and great to work with. CJ is outstanding. My husband and I loved our experience so much when we purchased our new TDI Passat that we sent our friends to Highland VW and CJ to purchase their new Passat. I can not say enough good things about this dealership. If you are in the market for a new VW or just want to experience what VW is all about... go to Highland VW. I can guarantee you will not be disappointed and you will walk away with the best car buying experience you have ever had. More

The highland dealership provided me with the best car buying experience I have ever had. Everyone at the dealership was friendly and accommodating. They really helped me nail down everything I wanted in buying experience I have ever had. Everyone at the dealership was friendly and accommodating. They really helped me nail down everything I wanted in my vehicle and made sure they could provide it. A few days after I left the lot someone backed into my car without leaving a note. Even though some of the damage was not covered under warranty the service department fixed my bumper free of charge. Even if you are not looking for a Volkswagon I would check out this dealership, they really took care of me. More

Eric Davidson is really great employee.He has been very great help since I purchased my new Passat. Overall great customer service at highland Volkswagen. great help since I purchased my new Passat. Overall great customer service at highland Volkswagen. More

Vic Ciccio was very helpful. I explained to him my dream car, and he made it possible. I would recommend him to anyone interested in buying a car. car, and he made it possible. I would recommend him to anyone interested in buying a car. More

Often, buying a new car can be a painful experience. I have walked into dealerships to quickly walk out because I felt pressured to buy. That was NOT the case when I walked into this dealership. The sales have walked into dealerships to quickly walk out because I felt pressured to buy. That was NOT the case when I walked into this dealership. The sales floor was immaculate and the staff was welcoming, but not overbearing. When I was ready to talk to a salesperson, Vic Ciccio was friendly and very informative. He was patient and made sure he understood what I wanted in a vehicle. When it came time to sit and talk about price, I felt he was sincere. My car had to be brought in from another dealership, so a few days later when I came to pick it up, Vic spent time showing me the ins and outs of my car and followed up with phone calls to make sure I was happy with my purchase. I love my new Jetta!! More

From the moment I stepped in the door the experience at this dealership was absolutely wonderful. The inventory at this site facilitated any possible need I had, and the staff was more than willing to pro this dealership was absolutely wonderful. The inventory at this site facilitated any possible need I had, and the staff was more than willing to provide any details, or answer any questions that came across. Without a doubt, these people went above and beyond my expectations, and Vic Ciccio was more than accommodating in every regard. If you are seeking to purchase a new or used vehicle, and if there is ever a dealership I personally recommend, it's this one. More

Eric Davidson handled our last Jetta new car purchase with the same attention to our needs as the previous 3 new autos we purchased from him only this time he also finished the paper work and delivery in with the same attention to our needs as the previous 3 new autos we purchased from him only this time he also finished the paper work and delivery in record time. i guess the best recommendation of Eric and the other guys at Highland VW is even if we never buy another auto they will always be good friends. As far as the VW quality and maintenance we have never had even one problem with any of the autos and have not spent one cent on repairs. More

I could not recommend a dealership more highly, than Highland Volkswagen! Everyone that I have dealt with, from Sales all the way through to the Service Department have been so wonderful to deal with. Highland Volkswagen! Everyone that I have dealt with, from Sales all the way through to the Service Department have been so wonderful to deal with. It is apparent that Highland Volkswagen is very concerned with providing excellent customer service and making their customers feel appreciated. Their "no pressure" selling technique was very refreshing and my sales rep, Eric, took the time to ensure I had no questions in regard to my new purchase or the way any of the gadgets worked. He patiently assisted me in setting up my IPod and Bluetooth option on my phone, as well as registering me for the Volkswagen version of "on- star". He was great from start to finish.....I would highly recommend seeing Eric, should you find yourself shopping for a car! Bruce and Joe also did a great job in closing my deal and getting all the paperwork taken care of. Something that has been a tedious process in the past, was somehow made pleasant. Not quite sure how they all did it, but they did! I have subsequently been back for my 30 day, post purchase check-up (I think this is a great feature from VW - just to make sure I had no lingering questions or issues with the car), so I had a chance to work with the service department, as well. Guess what? The members of the service department were just as friendly and attentive as the sales team. Sean and Sheryl were both a pleasure to work with, plus they saw to it that my car was cleaned before it was returned to me. What a nice treat!! Highland VW is truly a wonderful dealership and a great place to buy a car. I am so glad to finally have a quality VW dealership close to my home. Thanks Highland VW. Keep up the great work!!!!! More

My experience with Highland Volkswagen was phenomenal. The employees at the dealership welcome you with open arms, they care about the customers, and treat the customers like family. Hands down the greate The employees at the dealership welcome you with open arms, they care about the customers, and treat the customers like family. Hands down the greatest dealership around for new and used car shopping. I would recommend this particular dealership to anyone. More