City Volkswagen of Highland - Service Center

Everything went very well and all the representatives was friendly and professional the timing of service was very nice and I will be going back in the near future friendly and professional the timing of service was very nice and I will be going back in the near future More

Very friendly service writer Alexis took care of me. Only negative: getting a car wet isnt washing it. Also think if I bought the car there, and get it serviced there, I should get a loyalty.discount Only negative: getting a car wet isnt washing it. Also think if I bought the car there, and get it serviced there, I should get a loyalty.discount. shouldnt be the most expensive source in a saturated oil change market. More

Service was as expected at a dealer. I wish that oil change and tire rotation would have taken a shorter time since I had scheduled an appointment. Also the free car wash was nice; but for an extra 4 m change and tire rotation would have taken a shorter time since I had scheduled an appointment. Also the free car wash was nice; but for an extra 4 minutes the wheels could have also been washed. With that said: I plan on returning More

Glen was great Awsome!!! And the GM Mr. Bogdan finished Glen was great Awsome!!! And the GM Mr. Bogdan finished my paper work and sent refund check to Voltswagon Credit. Nothing but great service will Glen was great Awsome!!! And the GM Mr. Bogdan finished my paper work and sent refund check to Voltswagon Credit. Nothing but great service will More

Received a call from service manager two days prior to my scheduled appointment. I was informed that the part was available and provided me with options regarding dropping off the vehicle to expedite the s scheduled appointment. I was informed that the part was available and provided me with options regarding dropping off the vehicle to expedite the service. Very satisfied. More

Polite staff, good service, very professional experience. One issue would be no loaner vehicles ever available. This should be something the dealer considers going forward.? One issue would be no loaner vehicles ever available. This should be something the dealer considers going forward.? More

Excellent service. A b c d e f g h I j k l m n o p q r s t u v w t u v w More

Your team of professionals were: Professional, Courteous, Caring, Efficient. I don’t quite understand why there is a minimum use of words. As such I almost bypassed this survey. You may want to Courteous, Caring, Efficient. I don’t quite understand why there is a minimum use of words. As such I almost bypassed this survey. You may want to think about this I’m the future... More

Glenn in service is THE BEST!!!! The best customer service! Makes sure your vehicle is taken care of without taking advantage of your wallet. Thank you!! service! Makes sure your vehicle is taken care of without taking advantage of your wallet. Thank you!! More

Service department should know what their capabilities are before taking on a complex repair. Three weeks and nearly 3K to replace a panoramic sun shade. The headliner was not cleaned. The drivers side are before taking on a complex repair. Three weeks and nearly 3K to replace a panoramic sun shade. The headliner was not cleaned. The drivers side visor hangs down at an extreme angle now. This was one of the worst service experiences I have had. More