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City World Ford

Bronx, NY

3.9
432 Reviews
Call Dealership (347) 899-3403

3305 Boston Road

Bronx, NY

10469

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432 Reviews of City World Ford

January 22, 2022

Excellent Customer Service can’t say anything thing else. CityWorld Ford- Bronx is where’s at. More

by Blue110452@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rueben
Report | Print
January 20, 2022

I was not pressure, didn't feel rushed.Trustworthy.They I was not pressure, didn't feel rushed. Trustworthy. They listened to me. the dealership made the process easy. Quick and clear communication More

by Wendyrod95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Romero, Ahmed Elghandour
Report | Print
January 19, 2022

This Diller is not good the service no professional no answer the phone and totally disaster!!!! More

by Mr DJ
Recommend Dealer
No
Employees Worked With
Parts department and management Gladys resection
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Jan 20, 2022 -

City World Ford responded

I am very sorry for any inconvenience you have experienced. In fact, I would like to hear more specifically about your concern so we can make it right. Please contact me directly at your earliest convenience at customerservice@cityworldauto.com Anthony Santi, General Manager

January 16, 2022

I’m happy we went with this dealership, they made the process of purchasing a car very easy. More

by Luis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Namias, Ahmed Elghandour
Report | Print
January 16, 2022

Excelent customer service. The manager excelent. The sales person really good. But the service not to good. More

by Tolanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Munoz, Franklin Beco
Report | Print
January 07, 2022

Great service and great customer service they made my experience fast and pleasant I appreciate the team More

by bombalover88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Elghandour
Report | Print
January 03, 2022

Great salesman. They were patient and tried their best to fit your financial needs. Thank you Ford Family. More

by Rose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Morla, Ahmed Elghandour
Report | Print
January 03, 2022

I’m very pleased with the way I was treated with the personnel and the salesman More

by funkycoldmedina822
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ahmed Elghandour
Report | Print
December 24, 2021

Excellent Sales Team. Worked me through the whole buying process Great price and felt very comfortable More

by tptotal
Customer Service
Recommend Dealer
Yes
Employees Worked With
Amadou Diallo
Report | Print
December 11, 2021

They Did not go over the car in detail when I picked it up, they handed me the key and left. They Lied about many things such as telling me car was a 4 cylinder when it is only a 3 cylinder. I was told i More

by NSgobbo810
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Santi, Peter Garcia
Report | Print
Jan 20, 2022 -

City World Ford responded

We are very sorry about any inconvenience this might of caused. This is definitely not the way we conduct our business. I would like to know more about your experience and the people who helped you. Please contact me directly at your earliest convenience at customerservice@cityworldauto.com Anthony Santi, General Manager

Jan 20, 2022 -

NSgobbo810 responded

Let’s 1st start with its taken you over a month to respond to me. I was told they ford bronco sport was a 4 cylinder I asked multiple times because I saw the escape I think was 3 and it turns out it’s only 3 cylinder. I was told that I could put their truck in 4x4 but I can’t it’s automatic. Which is not what I wanted. Nobody, showed me the car or explained it when I purchased it, they handed me the keys and said bye (I still do not know how to use the keyless door code). If I was shown the car I probably would not have taken it because the radio is horrible I was under the understanding that I had the outer banks. package with the better radio which I clearly do not. There was a fee in the contract I didn’t agree on and I was rushed out so I couldn’t go through it properly or I would have saw u charged me about 40,000 for the car when we agreed on 32000 later when I got home. When I called to speak so someone I was told nobody was available. I could go on. I filed a complaint with the better business bureau and I’m in the process of filing one with the ford corporate office.

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