Claremont Toyota

Worst service experience I’ve had, took me about 25 minutes to get my service advisor to the service line. Then there was a mix up on where the warranty parts would be installed. Zach sent me to the us minutes to get my service advisor to the service line. Then there was a mix up on where the warranty parts would be installed. Zach sent me to the used car side, which was not where I needed to be. Fortunately Dawn helped and ensured a porter picked the car there and gave me my paper work. After I was called and told the car was ready I picked the car up. Sign paper work and followed the process to receive my car, after seeing other customers that came after me receive their cars I asked if there was a problem or perhaps my car was not ready. The porter (Ed) was rude and said the car would arrive outside as soon as the runner came back. A few minutes later another porter came and asked for the Cortez paperwork, apparently there was an issue with my paperwork or location which the porter knew about. Some simple communication would have gone a long way to ensure I received some adequate customer service. I never do this (bad reviews), this might be the first but I feel like the service I get here in Toyota of Claremont is just not up to par with other manufacturers dealers. More

Everyone was very nice and knowledgeable. Excellent customer service. Claremont Toyota has a good selection of Cars. Excellent customer service. Claremont Toyota has a good selection of Cars. More

Bernie and Hugo have excellent service. They did a great job in ensuring my car problems were taken care of. They did a great job in ensuring my car problems were taken care of. More

Everything was handled promptly and concisely, Bruce was a great salesman, I am very happy with my purchase. a great salesman, I am very happy with my purchase. More

Muy bien dealer los empleados te tratan como en casa muy amables y te ayudan a tener una buena oferta. Recomendado . amables y te ayudan a tener una buena oferta. Recomendado . More

Our sales rep John Will went above and beyond. He made the sale process smooth, clear and fair. This is our second pre-owned vehicle purchased at this location and felt comfortable with the proces He made the sale process smooth, clear and fair. This is our second pre-owned vehicle purchased at this location and felt comfortable with the process of buying a car. Other dealers pressure you on large add-ons, and straight out lie about their initial pricing, not at Claremont Toyota. We haven't used their maintenance department, but their sales department has ben good to us. I recommend stopping by and ask for John Will. More

Service was easy I chose afternoon I was only there for 90 minutes All staff prpfessional and curteous 90 minutes All staff prpfessional and curteous More

Claremont Toyota is not just a dealership. It’s a family that takes care of their guests. They will not make you leave disappointed. They will make it happen. When you go there you feel ho It’s a family that takes care of their guests. They will not make you leave disappointed. They will make it happen. When you go there you feel home. Someone cares about you! More

Toyota make it easy maintenance service Thank you Claremont Toyota offers excellent service and their auto technician Claremont Toyota offers excellent service and their auto technician More

The people are nice but the last 2 times I had to wait to either have my vehicle checked in or to pickup the vehicle the paper work was in the wrong folder. either have my vehicle checked in or to pickup the vehicle the paper work was in the wrong folder. More