Claremont Toyota

Bert and Luis were great to work with. They helped me with a windshield replacement under warranty. They helped me with a windshield replacement under warranty. More

Llevé mi carro al servicio y no le hicieron nada ni cambio de aceite ni nada, entonces para quedan el servicio de los años gratis, si no le quieren cambiar el aceite cambio de aceite ni nada, entonces para quedan el servicio de los años gratis, si no le quieren cambiar el aceite More

Very friendly and always willing to help out with any problems that I have on my truck problems that I have on my truck More

Good, timely, cordial service. I am a customer since 2016. The new dealership improved the service and communications compared to the former one. I am a satisfied customer . I am a customer since 2016. The new dealership improved the service and communications compared to the former one. I am a satisfied customer . More

The service was great up until it was time to pick up my car. After I paid for my service, I gave the Valet my receipt and waited and waited and waited for my car. After 15 minutes, I asked what was going o car. After I paid for my service, I gave the Valet my receipt and waited and waited and waited for my car. After 15 minutes, I asked what was going on. He said my car is coming up. After 30 minutes I asked again where’s my car. He said it’s coming and it’s on its way. After 45 minutes I was still waiting after an hour. I was getting mad For waiting so long for my car after paying. at the hour and 10 minute mark I told the Valet I want my car now and he said it was at the other building and apparently they couldn’t find my car. This was absolutely ridiculous. More

Took 2. 5 hrs for an Oil change with an appointment, way to long,need better management. 5 hrs for an Oil change with an appointment, way to long,need better management. More

Great help from the Toyota team! Would definitely recommend to family/ friends to bring their vehicle Would definitely recommend to family/ friends to bring their vehicle More

The staff I encountered before were all quite good, but this time was really disappointing. There was a nail in the tire, and after a whole day of inspection, they found one. When I went to pick up the car this time was really disappointing. There was a nail in the tire, and after a whole day of inspection, they found one. When I went to pick up the car that evening, I noticed another nail still in the tire. They told me to come back the next day, but the following day, they said too much time had passed and that I would have to cover the cost myself. I purchased tire insurance, and no one wants to face such issues. It wasted my time and disrupted my work, yet after two days, the tire still wasn’t fixed. More

It was great and fast. I had two recalls and they took care of it I had two recalls and they took care of it More

Technology is important and does provide certain efficiencies, but the personal touch is most important to create good customer service. All was great, but as a long standing client I just want to efficiencies, but the personal touch is most important to create good customer service. All was great, but as a long standing client I just want to be sure that we maintain that personal touch. More