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Claremont Toyota

Claremont, CA

4.4
4,798 Reviews
Call Dealership (909) 542-1828

601 Auto Center Dr

Claremont, CA

91711

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4,798 Reviews of Claremont Toyota

October 08, 2022

Wonderful customer service. Came in for an oil change and as requested, they repaired an item from last spark plug replacement visit. Thank you. More

by TONYLFLORES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Santos
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Oct 10, 2022 -

Claremont Toyota responded

It gives us great pride to hear that we were able to get your car back to running like new! Hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 08, 2022

Way too long and didn’t appreciate having to keep getting updates and never being called my car was ready More

by ROBLES29C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
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Oct 10, 2022 -

Claremont Toyota responded

We appreciate both your patience and your feedback. It's important we provide prompt service and quality communication, which is why it's disappointing to read about your experience. We would like the opportunity to learn more about your recent visit, so we can address this appropriately with our team. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 07, 2022

Good friendly people, , very good service. Clean dealership. People welcome you there , if you have a question there on it . More

by Javier barajas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 10, 2022 -

Claremont Toyota responded

It's wonderful to see that you were impressed with our service and facility! We look forward to working with you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 07, 2022

Toyota of Claremont went overboard with customer service and all the bells and whistles. I highly recommend them for car buying experience. More

by 868carol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado, Juan Bonilla, Juan Chavez, Ryan Crenshaw, Luis Estrada, David Garcia, Alexander Rosa, Christian Barreto, Pedro Bernal, Eduardo Cardenas
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Oct 10, 2022 -

Claremont Toyota responded

It pleases us to see that you had a fantastic experience! Thank you for choosing us and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 07, 2022

Salespersons are very professionals and they try to help you to have a good deal. More

by EEKT2240
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Imber Rojas, Mo Mostafa
Report | Print
Oct 10, 2022 -

Claremont Toyota responded

We are ecstatic to see that you had a fantastic experience! We look forward to serving you again. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 07, 2022

Everyone was very helpful and kind. It sucked that it took you guys 7 months to deliver my car. I worked with Garret, and he was great. More

by BTGILP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Vera
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Oct 07, 2022 -

Claremont Toyota responded

We appreciate your patience while you waited for your vehicle to arrive and we hope it's treating you well thus far. Should you ever need anything, please don't hesitate to let us or Garrett know. You're family. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 06, 2022

Don’t remember Mr. Martinez? Mr.Garret and Mr. Jacinto we’re very accommodating, especially when I needed to reschedule our meeting, not once but twice! More

by NTACETTA
Recommend Dealer
Yes
Employees Worked With
Garret
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Oct 10, 2022 -

Claremont Toyota responded

We are so happy that you had positive experiences here with us! Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 06, 2022

Great customer service. Marcos and Hollywood made reasonable recommendations and they made buying a car a pleasant experience. The process was amazing, I was able to trade More

by carol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J.Holley, Marcos Cruz
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Oct 10, 2022 -

Claremont Toyota responded

Carol, Congrats on your new 4Runner and welcome to the family. We're very happy to see our team made the car-buying experience easy and we look forward to seeing you here at your first service visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 06, 2022

The hole process was quick and easy. Everyone was helpful, if you had questions to ask they have the answers. More

by SALVADORLARAA19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez, Rigoberto Mendoza, Eduardo Cardenas
Report | Print
Oct 10, 2022 -

Claremont Toyota responded

We couldn't be happier to see our team made the car-buying process easy. Welcome to the family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 06, 2022

The experience was good talking to Alfonso made me feel welcomed, got things done. trade-in was very successful. Marisela, thank you for helping me and my situation. I getting my car serviced and getting m More

by TONYY90S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso, Marisela Guzman
Report | Print
Oct 06, 2022 -

Claremont Toyota responded

Tony, We're disappointed you've had issues getting these documents. Please contact us at your earliest convenience and we'd be happy to provide them to you. Looking forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Oct 06, 2022 -

TONYY90S responded

I did contact Toyota again same experience. I guess we are both still disappointed.

Oct 06, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent experience at our dealership. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call us directly or simply reply to this email. Customer Relation Department Janeth Mestas 909.542.1615 Thank you for making us aware of this situation. I look forward to hearing from you. Sincerely, Janeth Mestas Customer Relations Department Claremont Toyota Janethmestas@claremonttoyota.com

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