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Claremont Toyota

Claremont, CA

4.4
4,798 Reviews

601 Auto Center Dr

Claremont, CA

91711

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4,798 Reviews of Claremont Toyota

September 27, 2022

I got high payment high interest rate whith a 690 credit score I got ripped off not really happy about it More

by SILKERER002
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel Garcia, Felix Talavera
Sep 27, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent experience at our dealership. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call us directly or simply reply to this email, I will send you our Customer Relation Team information and we all be available to assist you! Customer Relation Manager Marisela 909.542.1670 Customer Relation Service Department Zupe 909.542.1614 Customer Relation Sales Department Janeth 909.542.1615 Thank you for making us aware of this situation. I look forward to hearing from you. Sincerely, Janeth Mestas Customer Relations Sales Department Claremont Toyota Janethmestas@claremonttoyota.com

Sep 28, 2022 -

Claremont Toyota responded

We're discouraged to see that you're dissatisfied with the rate you received on your vehicle. Should you like to discuss this or any other issue you experienced here, please feel free to reach out. We're always happy to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 27, 2022

Your financial desk person Felix needs to explain better selling the car guarantees .because with me .I didn't see my total balance until I got home $61,000+ From $46,000 it was a lots of different More

by ernestoc41
Recommend Dealer
Yes
Employees Worked With
Miguel Garcia, Daniel Vera, Felix Talavera
Sep 28, 2022 -

Claremont Toyota responded

Transparency is very important to us here, which is why we appreciate you bringing this to our attention. When you have a moment to speak, please contact us, as we'd like to learn more about what transpired during the financing process. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 27, 2022

Great 2nd time car purchasing another vehicle from here. Salesman was excellent and very informative about all toyota products. More

by ALVARADOCARL31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
Sep 28, 2022 -

Claremont Toyota responded

We are so happy that you always receive the service that you deserve! Enjoy your new ride and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 25, 2022

It was nice. The rep was courteius and helpful. I recommend it highly. The car was delivered on schedule. More

by SWADIP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin
Sep 26, 2022 -

Claremont Toyota responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience! Can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 25, 2022

Good service and very friendly staff. . Very cautious and very much on time.the coffee helped. More

by JMACHICADO52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Mason
Sep 26, 2022 -

Claremont Toyota responded

It's wonderful to see that you enjoyed your service visit! We look forward to working with you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 24, 2022

Jesse was patient, courteous, and polite. He made sure I was completely satisfied with my choice and buying experience at Claremont Toyota!! More

by LATRICE GIVENS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado, Daniel Vera
Sep 26, 2022 -

Claremont Toyota responded

Jesse is awesome and it's no surprise that he took such good care of you! We look forward to working with you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 24, 2022

The sales person name Mr Yong Zhao helping to find the car I want. and he treat me with respect and dignity and make the process very smooth, easy and fast. after I purchased the car and what ever I have More

by ap_d
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yong Zhao
Sep 26, 2022 -

Claremont Toyota responded

It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! Congrats on your new car! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 23, 2022

Fast, quality, friendly, I like Toyota Claremont service, I will be back for further service, thanks More

by GUOQINGLI1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado, Yong Zhao
Sep 26, 2022 -

Claremont Toyota responded

It pleases us to see that you had a memorable service visit and we look forward to working with you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 23, 2022

Very helpful peoples I can said they exceeded my expectations, And I’ll work on my next purchase thank Claremont Toyota. More

by Djrm1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martínez
Sep 26, 2022 -

Claremont Toyota responded

it's wonderful to see that you had a positive experience! We really appreciate your feedback and hope to see you back again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 23, 2022

Upon arrival to Claremont Toyota I remember thinking how busy this place is. I wasn't sure I would get my car back in a timely matter but I got it back in 4 hours as promised. Excellent service, nice people More

by KC656CALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janeth Mestas, Steve Saad
Sep 26, 2022 -

Claremont Toyota responded

We are thrilled to hear that we got you in and out as soon as possible! We look forward to hearing from you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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