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Claremont Toyota

Claremont, CA

4.4
4,798 Reviews
Call Dealership (909) 542-1828

601 Auto Center Dr

Claremont, CA

91711

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4,798 Reviews of Claremont Toyota

September 03, 2022

The overall experience was easy! Although I worked with 3 different salespeople, I got my car and they were communicative on my car’s ETA. Thanks for all your help! More

by Fernandez family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey, Rick
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Sep 06, 2022 -

Claremont Toyota responded

It's so great to hear that you had an overall positive visit here with us! We look forward to serving you again soon and thank you for visiting Claremont Toyota! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 03, 2022

We have been with Claremont Toyota for more than 2 decades and have had excellent service . Qscar Vergara has taken care of us extremely well. More

by Claremont Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vergara
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Sep 06, 2022 -

Claremont Toyota responded

It's so nice to know that Oscar constantly provides you with an amazing visit! We look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 02, 2022

All the staff are friendly. Specially Bert Gonzalez he is very helpful. With his knowledge and advice. Thank you Bert. More

by Lang Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Gonzalez
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Sep 06, 2022 -

Claremont Toyota responded

Hi Lang, we are so happy that Bert worked hard to provide you with a 5-star visit and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 02, 2022

Great service on both my recent visits for 2 of my Toyota Camrys keep up th good work More

by THAONONG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Lopez
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Sep 06, 2022 -

Claremont Toyota responded

We are glad that you had two positive visits here with us and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 02, 2022

Service staff Candace is very proffesional and helpful. excellent communication with customer . I want her to be my service manager in my next appointment. More

by Albert
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Candace
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Sep 06, 2022 -

Claremont Toyota responded

Hi Albert, it's so nice to know that Candace provided you with a positive service visit and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 02, 2022

Didn’t know their vehicles sold me a car that was not what they said it was. More

by DANNYCARRERA77
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Alvarado, Venedick Songco, Daniel Vera
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Sep 02, 2022 -

Claremont Toyota responded

Dear Danny, Thank you for taking the time to provide feedback on your recent experience at our dealership. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to speak with you about your experience. Please feel free to call me directly or simply reply to this email. Janeth Mestas Customer Relations Sales Dept 909.542.1615 Thank you for making us aware of this situation. I look forward to hearing from you. Sincerely, Janeth Mestas Customer Relations Sales Department Claremont Toyota Janethmestas@claremonttoyota.com

Sep 02, 2022 -

Claremont Toyota responded

Danny, We're discouraged to see you're dissatisfied with your purchase and would like to learn much more about the issues you have with this vehicle. Please contact us at your earliest convenience. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 02, 2022

Excellent! ! Very good good good good good good good good good good good good good More

by MINAJOSEF2000
Customer Service
Recommend Dealer
Yes
Employees Worked With
Hany Gaied
Report | Print
Sep 02, 2022 -

Claremont Toyota responded

So happy to read this. We're glad your experience was a great one and we can't wait to serve you again soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 02, 2022

My sister is very happy with her RAV4! Process was smooth and quick. Happy customer! More

by SMGARCIA_27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fairman
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Sep 02, 2022 -

Claremont Toyota responded

Please congratulate your sister on our behalf. The RAV4 is a great SUV that we know she will love driving for years to come. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 01, 2022

My sales man Marcos Cruz was great. Quick and too the point. Only complaint I have is I waited over an hour before I met with Finance. After I was in, process was pretty quick and easy. More

by New Rav4 owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Cruz
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Sep 02, 2022 -

Claremont Toyota responded

We appreciate both your patience and your feedback. We're happy that overall you had a quality experience with Marcos and you drove home satisfied in your new RAV4. We hope it's treating you well thus far and welcome to our Claremont Toyota Family. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 01, 2022

good job with my car. was well maintained , and i received the service i needed for my Toyota Camry 22 More

by BRENNDVC1620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Llamas
Report | Print
Sep 02, 2022 -

Claremont Toyota responded

It's a pleasure to read about your recent service experience and see you drove home satisfied. We appreciate you choosing us here for your vehicle needs and we'll see you at your next visit. Hope all is well. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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