Claremont Toyota

Claremont Toyato has great customer service and worked to meet my goals. I'll be looking to them for my next purchase. meet my goals. I'll be looking to them for my next purchase. More

Went to fix my door alarms they got fixed but my door is super hard to open now!! I’ll never buy another car from this dealership or take my car back to get the free oil changes super terrible experience an super hard to open now!! I’ll never buy another car from this dealership or take my car back to get the free oil changes super terrible experience and when I took my car they blamed the problem on my radio which later on they found out wasn’t the problem they were just trying to take the easy road out!!! Service advisor never called me or returned my call I had to call him. I had the rental car for one whole week just for him to tell me it was a easy fix it only took 15 minutes!! More

I am extremely satisfied with the service and Oscar V. He is a great man and always takes care of me when I take my car for service at the dealership. He is a great man and always takes care of me when I take my car for service at the dealership. More

Great customer service, thank you to everyone who helped. We love our car and enjoy it very much. We love our car and enjoy it very much. More

I really like the service and the employees at Claremont Toyota. From the first employee greeting that received me with a big smile for my appointment to the last valet parking person, bringing my auto to p Toyota. From the first employee greeting that received me with a big smile for my appointment to the last valet parking person, bringing my auto to pick up with a come back for your regular visit and wishing me a happy and safe day. More

You may be wondering why I never take my car in for service since I purchased it back in 2018. Frankly it is because I don’t trust Claremont Toyota. The issue it not with the service department, but fi service since I purchased it back in 2018. Frankly it is because I don’t trust Claremont Toyota. The issue it not with the service department, but finance. When I purchased the vehicle, the finance guy at the time implied that my credit score didn’t qualify for 0.9% financing and charged me 1.9%. About two weeks later, Toyota Financial send me notice that I qualify for the 0.9% and adjusted my account accordingly. This is main reason why I will never purchase another vehicle or consider giving my business to Claremont Toyota unless I’m truly out of option. As for my first service experience, it was par or 2.5 out of 5 stars at best. I give this rating because (1) the appointment check in line was extremely long considering that I already showed up early, (2) the wait time of 2hrs despite the work was completed within the quoted window is too long for me, (3) my service advisor told me that my tires needs to be replaced though I purchased a new set less than a year ago, (4) the Lyft 10 mile credit was not enough as my home is 11 miles away accordingly to Google (note I get a loaner every time I bring in my BMW for service). I’m not certain if I will be back again for service, but most likely not if I can time both my BMW and Toyota to be serviced in Ontario. I’ve decided to conclude my final rating to 3 out of 5 stars as I received a follow up call from Customer Relations Department. Though they promise that my experience will be better should I give them another opportunity, I am however still disappointed that they didn’t try to make my current experience any better. More

These guys are sharks. They'll tell you the car is 35,000. Then you're charged 50,000.00 after the extended warranty is added. No rental service cars available. You have to They'll tell you the car is 35,000. Then you're charged 50,000.00 after the extended warranty is added. No rental service cars available. You have to pay for them even if you paid cash for your car/suv. More

I’ve been going there for service on my past Toyotas and current Toyota Tacoma. This is my first time having Toyota Care on my vehicle. I will say that Kevin is great as an advisor. However, I’m a little current Toyota Tacoma. This is my first time having Toyota Care on my vehicle. I will say that Kevin is great as an advisor. However, I’m a little annoyed (the reason for the 3 stars) in that I just learned that on my first trip to Claremont for service on this truck (Oscar Vergara was the service advisor), an oil change was not done. When scheduling my appointment online, I always select the Claremont Toyota factory recommendation service for the mileage interval, which includes an oil change. I was not told that they were only going to perform the Toyota Care and that it didn’t include an oil change or I would’ve paid for one, which I did during this service. The first oil change is important as you want to get rid of shavings or any debris from the engine breaking in. More

It was the first check up for my 2022 rav 4, and it was very pleasant. Everyone was very professional and friendly. very pleasant. Everyone was very professional and friendly. More

Very friendly found exactly what i was looking for and never felt i was being ripped off. never felt i was being ripped off. More