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Claremont Toyota

Claremont, CA

4.4
4,798 Reviews

601 Auto Center Dr

Claremont, CA

91711

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4,798 Reviews of Claremont Toyota

July 28, 2022

Excellent service by friendly, helpful and knowledgeable staff. Would definitely recommend Toyota Claremont to friends and relatives. More

by LTOLEGARIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Bates, Juan Chavez, Ryan Crenshaw
Jul 29, 2022 -

Claremont Toyota responded

It's great to hear that you received the service that you deserve! We look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 28, 2022

Poor service the past couple times I have been there. Breaks were to be checked on a scheduled maintenance and were not then breaks go out when I was out of town when taken back in they said that parts n More

by NELLINGBURGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael and Luis
Jul 28, 2022 -

Claremont Toyota responded

We're discouraged that lately, you've not been receiving the quality service you've become accustomed to receiving here. It's important that we provide quality and accurate service and it's clear that's not been the case. When you have a moment, we'd like to learn much more about this and return your vehicle to you in a timely manner. Please contact us when you have an opportunity to speak. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Jul 29, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent experience at our dealership. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call us directly or simply reply to this email, I will send you our Customer Relation Team information and we all be available to assist you! Customer Relation Manager Marisela 909.542.1670 Customer Relation Service Department Zupe 909.542.1614 Customer Relation Sales Department Janeth 909.542.1615 Thank you for making us aware of this situation. I look forward to hearing from you. Sincerely, Janeth Mestas 909.542.1615 Customer Relations Sales Department Claremont Toyota Janethmestas@claremonttoyota.com

July 28, 2022

It was a good experience, and I purchased a right car at competitive price at this moment. Being nice, responsive, and compassionate to degree was willing to work customers. Highly recommended. More

by VK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Lopez, Yong Zhao
Jul 28, 2022 -

Claremont Toyota responded

We are so happy that you had a 5-star experience here with us! If we can help you out with anything else, please let us know. We hope to see you again soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 28, 2022

It is an excellent dealership, J. Holley was highly knowledgeable, helpful, and very Professional. The waiting area is always clean and well spaced, and free drinks are a nice plus. More

by Samy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. Holley - Finance Manager , Jesse Alvarado
Jul 28, 2022 -

Claremont Toyota responded

It's wonderful to hear that you were impressed with our service and facility! We can't wait to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 27, 2022

The service as very good and the wait acceptable. Your technician reviewed all of the systems needed to be looked at on our Prius as we were getting ready for a road trip. When I got home, saw that t More

by MPEREZ210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry do not remember and do not have document available
Jul 28, 2022 -

Claremont Toyota responded

Providing quality and accurate service is vital, and we're disappointed this wiper was overlooked. We'd like to speak with you about a solution, as we always want to make sure you're receiving 5-star service at each and every visit. Please contact us when you have a moment. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 27, 2022

Good service here. The salesman was kind and patient.It’s basic, but in my experience, not every dealership have them. More

by TROY81908
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gendy
Jul 28, 2022 -

Claremont Toyota responded

It pleases us to see that you had a wonderful visit! We hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 27, 2022

Always any easy time. Waiting area is always clean and well spaced, free drinks are a nice plus. Bathrooms always spotless and service is great! More

by WIDDLETINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
Jul 28, 2022 -

Claremont Toyota responded

We are thrilled to hear that you always receive the service that you're looking for! Please never hesitate to let us know if you need anything. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 27, 2022

This is an excellent dealership! Derrick Batea was extremely helpful, kind and knowledgeable! It was a Pleasure! More

by RUTHLSANCHEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Bates, Henry Figueroa
Jul 28, 2022 -

Claremont Toyota responded

We will be sure to let Derrick know about your positive review and we hope to see you again! Take care! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 27, 2022

B e s t d e a l e r a r o u n d More

by FRANCISCOMUNGUIA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Garcia
Jul 28, 2022 -

Claremont Toyota responded

Thank you so much for your positive feedback and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 27, 2022

The service department does a great job at taking care of your needs. They are great at communicating and I really like how organize their process is. I’ve only gone in for oil changes but the process is alw More

by AMANDAMELERO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 28, 2022 -

Claremont Toyota responded

We are proud of our service team and their efforts to provide you with a quick and easy visit! We hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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