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Claremont Toyota

Claremont, CA

4.4
4,783 Reviews

601 Auto Center Dr

Claremont, CA

91711

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4,783 Reviews of Claremont Toyota

June 01, 2025

Claremont Toyota exemplifies how a dealership should be run. Full stock, knowledgeable staff, and efficient processes make for an enjoyable car-buying experience. More

by Tracy Watzek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Fairman, Juan Munoz, Edgar Rodriguez
Jun 02, 2025 -

Claremont Toyota responded

Thanks, Tracy! We’re thrilled to hear that you had such a positive experience at Claremont Toyota. Our team works hard to provide excellent service, and your feedback means a lot to us. Enjoy your new ride! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 30, 2025

Service advisor Candace was Excellent. She kept me posted throughout the process. Great customer service. The only complaint, if you will, was the waiting experience inside the Lobby. Not More

by FOURLOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
Jun 02, 2025 -

Claremont Toyota responded

Thank you for your feedback about our waiting room. We will definitely make sure that the volume is at a more tolerable level and we'll make sure that more of our staff are able to change the channels on the TV. We hope that your Toyota is treating you well and we look forward to providing you with a 5-star experience at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 30, 2025

Rapido y pronto te dan las citas explican bien lo que uno quiere saber de mi carro More

by ROSSANA.RODRIGUEZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
Jun 02, 2025 -

Claremont Toyota responded

Rossana, Nos alegra saber que recibió un servicio rápido y de calidad. Vemos que solo dejó una calificación de 3 estrellas. Si tiene algún problema que desee comentar, contáctenos. Atentamente, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

May 29, 2025

First I make my appt on line which is convenient for me. I then receive a Text reminder for my up coming appts. When I arrive I’m greeted by the check in rep then a am greeted again to go over any addition More

by BYLA43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder, Tony Sanchez, Teddy Tobar
May 30, 2025 -

Claremont Toyota responded

We’re thrilled to hear you had such a positive experience. Our team strives to make every step convenient and enjoyable, from booking to pick-up. It's great your husband enjoyed the waiting room while you shopped. We appreciate your feedback and look forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 29, 2025

Made an appointment and was greeted and car was ready within a few hours. Great service! More

by RUBYREDROSIE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lopez
May 30, 2025 -

Claremont Toyota responded

We're thrilled to hear you had a great experience with our service. Our team works hard to ensure everything runs smoothly, and your feedback means a lot to us. We look forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 29, 2025

Daniel was awesome, very helpful and listened to our preferences. I would definitely recommend him. More

by CIOJCC07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Ramirez, Danny Reigstad
May 30, 2025 -

Claremont Toyota responded

Thanks for the fantastic feedback, Daniel! We're thrilled to hear you had a great experience and that our team listened to your preferences. Your recommendation means a lot to us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 29, 2025

Was quoted a higher amount for a service I didn't ask for. Just because I l'd had it done in the past. That's awful! Had I not questioned it, Claremont Toyota would have been paid for a service not done More

by MSTONETONE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
She's not listed
May 30, 2025 -

Claremont Toyota responded

It's important we are providing accurate service here, which is why we'd like the opportunity to learn much more about what transpired, so we can address this appropriately with our team. Please contact us when you have a moment to discuss this further. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 28, 2025

Service advisor called stating there was a nail in the passenger rear tire and could not be fixed. Also, stated the cabin / air filter needed to be replaced. I declined both suggestions. A) went to a More

by ARIES4964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
May 28, 2025 -

Claremont Toyota responded

It's very important that we provide accurate vehicle diagnostics and transparency here in our service department, which is why this is very disappointing to read. When you have a moment to speak further, please contact us, as we'd like to look into our team's findings. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 28, 2025

Very nice and efficient the waiting area is large but my daughter and I could not sit together very busy but everyone is very helpful and courteous..the guy who helped us was excellent...it was a good exper More

by AGUILAR_ROXANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember his name
May 29, 2025 -

Claremont Toyota responded

Thank you, Roxann! We’re thrilled to hear you had a positive experience and that our team was helpful. We appreciate your feedback about the seating and will look into it. We can't wait to welcome you and your daughter back soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 27, 2025

Phil Tarin is a great service advisor. We use him all the time. He really takes care of us. Thanks. More

by LATENT_IMAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Tarin
May 29, 2025 -

Claremont Toyota responded

We’re thrilled to hear about your positive experience with Phil! His dedication to customer care truly makes a difference. Thank you for your continued trust in us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500