Claremont Toyota

Here’s a polished version of your review: I give the customer service 4 out of 5 stars. My issue with this dealership is the wait time. I made an appointment for an oil change, but it still took 5 to 6 customer service 4 out of 5 stars. My issue with this dealership is the wait time. I made an appointment for an oil change, but it still took 5 to 6 hours to complete. While the staff was friendly and professional, the long delay was frustrating, especially with a scheduled appointment. More

I don’t understand if I have a service plan why I have to pay for service on engine filter pay for service on engine filter More

I was quite happy with the service Yesenia provided however the service advisor is the reason for the rating. They took apart my airbox to check the filter and they didn’t put it back together corr however the service advisor is the reason for the rating. They took apart my airbox to check the filter and they didn’t put it back together correctly and there are missing clips. More

Daniel U , Chris R were knowlegeable, service-oriented, straightforward, respectful. The Claremont Toyota Team delivers! straightforward, respectful. The Claremont Toyota Team delivers! More

Ven Songco and Ricky were the two people who noticed us and helped us from the moment we arrived. I especially want to recognize Ven Songco, who asked Ricky to assist my son and me. Unlike two other emp and helped us from the moment we arrived. I especially want to recognize Ven Songco, who asked Ricky to assist my son and me. Unlike two other employees we spoke with earlier, who only talked to us for about five minutes and then left us on our own, Ricky stayed engaged the entire time. He listened carefully and was always looking for ways to help us. I told him that we would return in about an hour, and when we came back, he was still there waiting for us. He kindly asked if we were ready and continued helping us throughout the process. Thanks to the excellent customer service provided by Ven Songco and Ricky, we ended up making our purchase. We truly appreciate their professionalism, patience, and dedication to helping customers. More

good job i got a very cool car for rental (highlander off road ) maybe my next car road ) maybe my next car More

Oscar is by far your best service representative, and he has always been honest and dealt with me with extreme professionalism. He should be promoted. has always been honest and dealt with me with extreme professionalism. He should be promoted. More

Very clean and personal are helpful. Greeted promptly. Was kept informed of the process with my vehicle via text message and phone calls. Greeted promptly. Was kept informed of the process with my vehicle via text message and phone calls. More

Great job and excellent work replacement of my car parts and luis was there to assist what i need and my car. and luis was there to assist what i need and my car. More

Erik was very approachable and patiently answered all my questions. He demonstrated a high level of professionalism throughout the process, and I hope to receive his professional services again in the futur questions. He demonstrated a high level of professionalism throughout the process, and I hope to receive his professional services again in the future. More