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Claremont Toyota

Claremont, CA

4.4
4,785 Reviews

601 Auto Center Dr

Claremont, CA

91711

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4,785 Reviews of Claremont Toyota

December 04, 2024

My maintenance was done, but was not given my car at the time it was done. I waited for a while and I did not receive a call or text to pick it up. Paperwork was already put away when I went to go ask. I on More

by JOMORALES13.6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk the name
Dec 05, 2024 -

Claremont Toyota responded

Jo, Your time is valuable and you should not have been left waiting like this. We must do a much better job of communicating with our guests and we will be using your experience as a learning opportunity. Should you like to discuss this or any other issues you faced here, please don't hesitate to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 04, 2024

The service was great and good price. The communication with the service advisor was easy. I will definitely back for future services. Claremont Toyota is a very good company to fixed car More

by ANHTRANDQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Alsalamony, James Reeder
Dec 05, 2024 -

Claremont Toyota responded

We're thrilled to hear you had a great experience with our team and appreciated the service. Your recommendations mean the world to us. We look forward to seeing you again at Claremont Toyota for your future service needs! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 04, 2024

Mala comunicación no me mantuvieron informado dejaron sucio donde cambian el aceite rebalsando el antifreeze y radiador no no no los recomiendo me hicieron esperar 4 horas con cita previa More

by RONBOABERAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No se sus nombres pero fue la cajera y la advisor
Dec 05, 2024 -

Claremont Toyota responded

Su tiempo es valioso y no era nuestra intención desperdiciarlo. Debemos brindar un servicio y una comunicación mucho mejores aquí en nuestro departamento de servicio. Cuando tenga la oportunidad de hablar, comuníquese con nosotros, nos gustaría conocer más sobre su experiencia, para que podamos abordar esto adecuadamente y asegurarnos de brindar un mejor servicio a nuestros huéspedes. Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

December 03, 2024

Was told I had to go there and didnt and no car wash very poor More

by KATHRYN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Sanchez
Dec 03, 2024 -

Claremont Toyota responded

Kathryn, It's discouraging to see you were dissatisfied with your recent visit. At your convenience, please contact us, as we'd like to learn more about what transpired and where we fell short. We hope to hear from you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 03, 2024

I was given the multi inspection report saying car was ok and car not ok More

by BISHOPKIM720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil was my advisor
Dec 03, 2024 -

Claremont Toyota responded

We're disappointed you're having issues with your vehicle after your recent visit. At your convenience, please contact us, as we'd like to learn more about these issues and do our best to address them. We hope to hear from you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 03, 2024

I would definitely recommend all my family to go to this particular Toyota dealership . They helped me get into a car that I wanted at a comfortable payment plan and interest rate in comparison to others . More

by BLANCAVALDEPENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Vera
Dec 04, 2024 -

Claremont Toyota responded

Thanks, Blanca! We're thrilled to hear you had such a positive experience with Daniel and our team. It’s great to know you're enjoying your Highlander and our customer service. Your recommendation means a lot to us! Enjoy the ride! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 03, 2024

Is professional people, and the more important have workers that speak in Spanish . I have my vehicle on time. More

by ARCESALOMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder, Tony Sanchez
Dec 04, 2024 -

Claremont Toyota responded

We're thrilled to hear you had a great experience and appreciate our bilingual team. Timely service is our priority, and we're glad we could meet your expectations. Looking forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 03, 2024

Claremont Toyota is a very good company to fixed cars. . I will come there again and again . More

by FOK714BNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Fairman, Marisela Guzman, Mo Alsalamony, James Reeder, Tony Sanchez, Teddy Tobar
Dec 04, 2024 -

Claremont Toyota responded

Thanks for your kind words! We're thrilled to hear you had a great experience with us. We look forward to seeing you again for all your car needs. Your support means a lot! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 03, 2024

I had a very pleasant experience at Claremont Toyota especially sales rep by Scott Zalibra. More

by NORTIZ86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zalibra,Scott
Dec 04, 2024 -

Claremont Toyota responded

We're thrilled to hear you had a great experience with Scott at Claremont Toyota. Our team works hard to ensure every visit is enjoyable. We appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 02, 2024

Excellent service Oscar Vergara is always helpful and really cares about the customer * I recommend all my friends to buy from Claremont Toyota , More

by BLKBUICK37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vergara
Dec 03, 2024 -

Claremont Toyota responded

We’re thrilled to hear about your positive experience with Oscar. We appreciate your recommendations and look forward to welcoming your friends to Claremont Toyota. Your support means a lot to us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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