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Claremont Toyota

Claremont, CA

4.4
4,807 Reviews

601 Auto Center Dr

Claremont, CA

91711

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4,807 Reviews of Claremont Toyota

August 28, 2020

jeremy is a godsend! always helps my self and my family with our car. i truly appreciate him!! Protect him at all cost, we will be back! More

by INFO78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeremey wright
Aug 29, 2020 -

Claremont Toyota responded

Thank you for your kind words. I will pass this along to Jeremy.

August 28, 2020

Jacob was a pleasure to work with, kind knowledgeable and professional. The car was better than initially expected. The only hiccup was when a sales manager came over to try to increase the already agreed up More

by TRISMORRIS2
Recommend Dealer
Yes
Employees Worked With
Richard Lopez, Jacob Santos, Venedick Songco
Aug 29, 2020 -

Claremont Toyota responded

Thank you for your feedback and we look forward to seeing you on your first service visit.

August 27, 2020

This is our fourth vehicle that we lease/purchase from this dealership. Jesse and Ven were absolute professionals. Definitely a good dealership to buy from. More

by RICKALBITRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fairman, Venedick Songco, Jay Velasquez
Aug 27, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are so glad to hear you had a pleasant experience at our dealership and also that Jesse and Ven provides you an excellent service!! We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 27, 2020

When we bought our car we were told that regular maintenance would be free. Then today we were told it would be $79! Bait & Switch! More

by MICHELLE.ROBBINS88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott
August 27, 2020

Fast service! Best customer service I have received in the years working with this Toyota location! Will only go to Olivia for all future work. More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Vedoy
Aug 27, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 26, 2020

The service was very good. My only complaint was that I did not think to bring a sweater or a long sleeved shirt and it was FREEZING in the waiting area. Finally went outside. More

by PAMCREEL
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy W was very good and friendly.
Aug 27, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are so glad to hear you had a pleasant experience at our dealership! sorry to hear about the A/C was to high, and thanks for the information we will take care of that immediately We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 26, 2020

Miguel Hernandez provided information very well in regards to the vehicle, options availabe and working the vehicle, very respectful, kind, and friendly salesman. Would definitely recommend to others. More

by KCASTILLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Estrada, Jonathan Fairman, Venedick Songco, Mickey Hernandez, Ernesto Rojas Castaneda
Aug 27, 2020 -

Claremont Toyota responded

Dear Customers, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are so happy to hear you had a pleasant experience at our dealership, and very glad to see that Miguel and Luis did provides you with a good service!! We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 26, 2020

I brought my car in for service the dealership was really clean I dealt with service writer Javier Bernal he was professional courteous and it was overall a great experience. More

by AYALABASEBALL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Bernal
Aug 26, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership and it's really a pleasure to heard that Javier Bernal provided an excellent service! We appreciate your business and value you as a customer. Sincerely, janeth mestas customer relations Claremont Toyota janethmestas@claremonttoyota.com 909.542.1615

August 26, 2020

Every visit is a pleasant experience. The staff is friendly and quick to answer all of my questions. I service all of my Toyota’s here and look forward to buying my next from this dealership. More

by SJUAREZ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Lopez
Aug 26, 2020 -

Claremont Toyota responded

Dear SJuarez4, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 26, 2020

Never received a call when my car was ready to be picked up. Dropped off at 8:30 AM and picked up at 5:00 PM. Thanks! Not sure about the new owners. If they discontinue the free oil changes offered by the p More

by MAUSMCHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil somebody
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