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Claremont Toyota

Claremont, CA

4.4
4,793 Reviews

601 Auto Center Dr

Claremont, CA

91711

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4,793 Reviews of Claremont Toyota

June 18, 2024

Excellent service from your place. I would like to come there again. See you again!!! More

by SOPHIAMATHEW84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil, Christian Barreto, Mo Alsalamony
Jun 19, 2024 -

Claremont Toyota responded

Hi Sophia, thank you for your kind words! We're delighted to hear that you had an excellent experience with us. We look forward to welcoming you back soon. See you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 18, 2024

Was told tire rotation was included. It was not and by the time I got home and read the RO I realized it wasn't done. I will say something next time I'm there. Very disappointed. More

by LEG1TWO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Mason, Mo Alsalamony
Jun 19, 2024 -

Claremont Toyota responded

We're disappointed this service was overlooked and we will make sure that all services are completed at your next visit. We appreciate you bringing this to our attention and we look forward to providing you with the 5-star service you deserve in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 17, 2024

Estoy muy ,muy agradecida con la señorita Amanda y con su supervisora ,tienen mucha disponibilidad para ayudarnos en nuestras necesidades.Muchas Gracias. More

by MONSERRATMONKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder, Tony Sanchez
Jun 18, 2024 -

Claremont Toyota responded

Hola MONSERRATMONKA, gracias por compartir tu experiencia positiva con nosotros! Estamos encantados de saber que la señorita Amanda y su supervisor pudieron ayudarlo con sus necesidades. Apreciamos sus amables palabras y esperamos poder servirle nuevamente en el futuro. Saludos, Equipo de Atención al Cliente guestrelations@claremonttoyota.com 909-625-1500

June 17, 2024

Take longer of a wait even when you have an appointment. Needs improvement and customer service. More

by REYROSE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Orozco
Jun 18, 2024 -

Claremont Toyota responded

Your time is valuable and we're disappointed services are taking longer than expected. We appreciate your feedback and will be working to ensure we're completing services more promptly. Should you like to discuss this or any other issues you have experienced here, please don't hesitate to contact us. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 17, 2024

Great attentive service - quick,knowledgeable- ordered Lyft quickly- car ready sooner than expected- quick check out More

by SV2496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder, Tony Sanchez
Jun 18, 2024 -

Claremont Toyota responded

Hi SV2496, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. It's always our goal to provide quick and knowledgeable assistance to all our customers. We appreciate your feedback and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 17, 2024

Good customer service. My truck got serviced and I was in out really quick. Which was a plus More

by PGARCIA012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
Jun 18, 2024 -

Claremont Toyota responded

Hi PGARCIA012, thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our customer service to be good and that your truck servicing was quick. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 17, 2024

Everyone treated us with excellent customer service. Will recommend Claremont Toyota to everyone! Referred our son & daughter in-law, they bought a car from them in the same day. More

by TOMMYCERAFICE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Fairman, Juan Munoz, Ven Songco, Davy Granados
Jun 18, 2024 -

Claremont Toyota responded

Thank you for your kind words, Tommy. We are thrilled to hear about your positive experience at Claremont Toyota. Referrals like yours mean the world to us. We appreciate your support and look forward to serving you and your family again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 16, 2024

Thank you claremont toyota I love it… My wise like it Easy to apply finence More

by CORIN.TANNU86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabricio Escobal
Jun 17, 2024 -

Claremont Toyota responded

Hi CORIN.TANNU86, we're thrilled to hear that you enjoyed your experience at Claremont Toyota! We strive to make the financing process easy for our customers. Thank you for choosing us and for taking the time to leave such a positive review. We appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 14, 2024

I am writing to express my disappointment with the recent service appointment for the van. This was my second visit to your dealership, and unfortunately, it did not live up to the positive impression I had More

by prolinepeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
Jun 17, 2024 -

Claremont Toyota responded

Peter, This cannot happen. If a guest is going to wait this long, they must be provided with updates and informed about the status of their repairs. When you have an opportunity, we'd like to learn more about when you stopped by for these repairs, so we can look into this further and address this with our team. Please contact us at your convenience. We hope to hear from you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 14, 2024

We had a great experience at this dealership. We went to test drive a Toyota Sienna and ended up driving a Subaru Ascent. We were nervous about the 'salesy' component of working with a dealership More

by ASHLEY.CERAFICE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Sarofeem
Jun 17, 2024 -

Claremont Toyota responded

Hi ASHLEY.CERAFICE! Thank you for sharing your positive experience at our dealership. We're thrilled to hear that you found our sales team to be communicative and the process to be easy. We appreciate your business and hope you continue to enjoy your Subaru Ascent. Thank you for choosing us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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