Classic BMW

Shawn answered all our questions, made us feel very comfortable and had a lot of patience. We are very happy with our car and the services they provided comfortable and had a lot of patience. We are very happy with our car and the services they provided More

Shaun from Classic BMW in Willoughby was an outstanding, diligent, knowledgeable, patient sales rep! He excelled at patience, listening and delivering what he promised to deliver. He also displayed and shar diligent, knowledgeable, patient sales rep! He excelled at patience, listening and delivering what he promised to deliver. He also displayed and shared in-depth knowledge about the vehicles I test drove. Jim in parts and Grant in finance were helpful, friendly and efficient. Thanks also to Accacia from Classic Lexus who helped by facilitating all of this by leading me to Classic’s BMW side for a plug-in-hybrid after seeing she lacked such inventory. Overall, all showed exceptional customer service! More

Worked with Kayla to buy my BMW m440I GC. Top notch service, professional, responsive, knowledgeable. I would be recommended a pay rise for her from her employer! Top notch service, professional, responsive, knowledgeable. I would be recommended a pay rise for her from her employer! More

Classic BMW Mini was very receptive and friendly. We were taken care of by Stacie who did a marvelous job she was a pleasure to work with and we love the car. I give Stacie and the dealership an A+ r We were taken care of by Stacie who did a marvelous job she was a pleasure to work with and we love the car. I give Stacie and the dealership an A+ rating and thumbs up👍 More

Very fair and reliable. Good after-purchase support. Very friendly staff. Loved the BMW genius! Good after-purchase support. Very friendly staff. Loved the BMW genius! More

We recently went in for an oil change on my 2019 mini countryman s and ended up purchasing a 2023 mini countryman s very excited about it many up grades on the new car!! The service department Michael is countryman s and ended up purchasing a 2023 mini countryman s very excited about it many up grades on the new car!! The service department Michael is outstanding and the young man Troy who helped us was also outstanding in our purchase!!! Thank you Patty and Mike More

Service Manger I never spoken to refuse service don't no him he wad told to say that to me it was very disappointing disrespectful how I was treated he disrespect me in front of all the employees Yesterday him he wad told to say that to me it was very disappointing disrespectful how I was treated he disrespect me in front of all the employees Yesterday he should be FIRED and Replace for better management Mr. JIM BROWN More

Shaun was very helpful and nice. His knowledge of the vehicle was informative. I am beyond happy with the car I purchased. You can be assured that I will certainly recommend your s His knowledge of the vehicle was informative. I am beyond happy with the car I purchased. You can be assured that I will certainly recommend your services to all my friends and family. Thank you for a great experience. Shaun’s passion is the car industry and it shows. More

Having purchased many vehicles form many different dealerships, my experience with Classic BMW was seamless. dealerships, my experience with Classic BMW was seamless. More

My initial contact was with Mike Snyder. He gave me the hope I needed regarding getting rid of my C300 Mercedes. He assured me that he could make it happen. A few months later I was intro He gave me the hope I needed regarding getting rid of my C300 Mercedes. He assured me that he could make it happen. A few months later I was introduced to Jamie Shields. He was also very encouraging, and always promptly responded to my inquiries. On 9/16, Pete took care of final process. Now I’m driving my Mini Cooper Convertible. Love it‼️‼️‼️ More