Classic Bowling Green

Always excellent service and Ron McCarty is great service technician. Always professional and takes care of details. technician. Always professional and takes care of details. More

Impressed with the changes- more updates, video of actual problems with vehicle, and automatically received a loner vehicle so I didn’t have to sit and wait problems with vehicle, and automatically received a loner vehicle so I didn’t have to sit and wait More

I have been working with this dealership, BMW of Bowling Green, since 2012, and my experience has been consistently exceptional. This is my third BMW vehicle. I always service them here and most recently ca Green, since 2012, and my experience has been consistently exceptional. This is my third BMW vehicle. I always service them here and most recently came for brake pads replacement. They continue to exceed expectations every time. The team is always friendly, knowledgeable, courteous, and truly professional. Mark was awesome during this visit, just as Ron has been in the past. Communication was excellent throughout the process, with timely text updates and a very helpful video showing the underside of the car, complete with clear explanations and checks. It is reassuring to work with a dealership that values transparency, quality work, and long-term customer relationships. Highly recommended! More

Great service! Service writer Alexander UPCHURCH was very kind and professional in working with me today Service writer Alexander UPCHURCH was very kind and professional in working with me today More

Easy to make appointment. Easily accessible. Pleasant atmosphere. Not too overly up-sellers. Free coffee. Easily accessible. Pleasant atmosphere. Not too overly up-sellers. Free coffee. More

ALEX UPCHURCH WAS VERY PROFESSIONAL AND KNOWLEDGEABLE ABOUT MY VEHICLE. MR UPCHURCH WENT ABOVE AND BEYOND TO HELP ME WITH SOME SPECIAL NEED. THIS IS THE THIRD VEHICLE I HAVE PURCHASED NEW FROM THIS DE ABOUT MY VEHICLE. MR UPCHURCH WENT ABOVE AND BEYOND TO HELP ME WITH SOME SPECIAL NEED. THIS IS THE THIRD VEHICLE I HAVE PURCHASED NEW FROM THIS DEALERSHIP. I BELIEVE THAT SPEAKS FOR THE WAY THEY TREAT THIER CUSTOMERS. THE SERVICE DEPARTMENT IS OUTSTANDING. RONALD BESHEARS More

Sales could have been more informative when buying the car that they offer an extended warranty instead of when the payment was being made and then letting me know about the option. Wasn’t mentally prepa car that they offer an extended warranty instead of when the payment was being made and then letting me know about the option. Wasn’t mentally prepared for the extra $5000. Had to use the service department to get a battery replaced 6 months after the purchase. Mark was very professional and accommodating which made that experience better than expected! More

Alex was thorough, polite and knowledgeable. He went through what the checkup included and we checked the tire wear together. He went through what the checkup included and we checked the tire wear together. More

Alex Upchurch provided outstanding service and updates to me about my vehicle. Went above and beyond to ensure the issue was rectified. me about my vehicle. Went above and beyond to ensure the issue was rectified. More