Classic Bowling Green

The service adviser was great the tech was great the detail people do not meet the expectations I would expect for a Mercedes bmw dealer I expect the back to be vacuum and the storage area I would expec detail people do not meet the expectations I would expect for a Mercedes bmw dealer I expect the back to be vacuum and the storage area I would expect new tires to be washed to remove the white residue. More

Ron always covers all maintenance issues that I have. He is always friendly and professional He is always friendly and professional More

While a pleasant experience; felt that a check engine light would be completed without charge light would be completed without charge More

Excellent service. Friendly staff. What more is there to say about a dealership than that? Friendly staff. What more is there to say about a dealership than that? More

Ron is a great service representative. Always takes care of my needs. He is very professional and prompt. Always takes care of my needs. He is very professional and prompt. More

Always excellent service and Ron McCarty is great service technician. Always professional and takes care of details. technician. Always professional and takes care of details. More

Impressed with the changes- more updates, video of actual problems with vehicle, and automatically received a loner vehicle so I didn’t have to sit and wait problems with vehicle, and automatically received a loner vehicle so I didn’t have to sit and wait More

I have been working with this dealership, BMW of Bowling Green, since 2012, and my experience has been consistently exceptional. This is my third BMW vehicle. I always service them here and most recently ca Green, since 2012, and my experience has been consistently exceptional. This is my third BMW vehicle. I always service them here and most recently came for brake pads replacement. They continue to exceed expectations every time. The team is always friendly, knowledgeable, courteous, and truly professional. Mark was awesome during this visit, just as Ron has been in the past. Communication was excellent throughout the process, with timely text updates and a very helpful video showing the underside of the car, complete with clear explanations and checks. It is reassuring to work with a dealership that values transparency, quality work, and long-term customer relationships. Highly recommended! More

Great service! Service writer Alexander UPCHURCH was very kind and professional in working with me today Service writer Alexander UPCHURCH was very kind and professional in working with me today More