
Classic Bowling Green
Bowling Green, KY
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BAD BUSINESS PRACTICES THEY WILL SELL CARS OUT FROM UNDER YOU FOR MORE PROFIT!!! Let me start with saying Victoria is an absolute rockstar of a sales person. She was super helpful with getting me all the inf YOU FOR MORE PROFIT!!! Let me start with saying Victoria is an absolute rockstar of a sales person. She was super helpful with getting me all the information I requested and needed about a used vehicle I was interested in purchasing. We spoke all day on Monday july 25th about the purchase of a vehicle. Submitted credit applications pulled credit and thought that we were good to go.... THEN the sales manager decided to sell the vehicle to another client after Victoria had left for the evening. I had was only financing the vehicle to get the car sooner and help out the dealership by making a little more profit. I have tried to reach out today to Kevin the Sales Manager and the GM with zero response back. BE CAUTIOUS BUYING FROM THEM!!!!!!!! Customer’s are hard to come by and customer retention is even more difficult. I hope the little extra profit you might of gained is worth it. More
It is with pleasure that I recommend Chris Paynter and Mercedes Benz of Bowling Green for their great service during a crisis/ out of town/ traveling emergency. Chris and his team demonstrated the highest Mercedes Benz of Bowling Green for their great service during a crisis/ out of town/ traveling emergency. Chris and his team demonstrated the highest level of attention to detail, customer service and knowledge of their product line they represent. I encountered running over a road hazard on I-65, while out of town. The dealership fixed my C 300, while I continued on my trip. They are exceptional! More
Great service, knows the brand, straightforward answers. Very helpful with all aspects of the experience. Highly recommend! Very helpful with all aspects of the experience. Highly recommend! More
Excellent service department and everyone at dealership was extremely nice and very cordial. Will definitely refer to anyone looking for a great service department was extremely nice and very cordial. Will definitely refer to anyone looking for a great service department More
A very pleasing experience. Salesman was very knowledgeable, courteous, and professional. I will recommend this dealership to others! knowledgeable, courteous, and professional. I will recommend this dealership to others! More
I was there 2 hours for an oil change and brake fluid change. The service people were nice. The courtesy driver,Chris, was extremely nice. I believe they only had 1 service technician. A result of the la change. The service people were nice. The courtesy driver,Chris, was extremely nice. I believe they only had 1 service technician. A result of the last year economic policies. More